GLOBE Unlimitxt SUCKS!!!

[afrasay]

Since I started using this service my bill rocketed from around 2,500 to 5,000 a month for three months. Found out last week and again last night when I checked my status that I'm not registered to the promo even though I did registered and received the message " U'r regsterd to GLobe UNLIMITXT P50/5 days/s! U may USE it starting 12:00AM...", a day before. My sms to globe cp users also increased (of course kasi nga naka unli) but was not deducted because of the unlimitxt promo. I also observed an increase of text msgs from other network, smart, sun, which I know I have made few sent msgs. I called up Globe's 211 and the CSA (I was nice to her ha) who handled the called told me that 50 php will be deducted in my account. Heck! I wasn't after the 50 php rebate but the rebate on the billed msgs I've sent knowing I was unlimitxt registered. On the average I spent 250-300 a month for the unlimitext promo which is also reflected on my monthly bill. Any of you guys and gals experienced this? I'm going this morning to a Globe Center to complain this. Update ko kayo.

[Elroi]

pwede pala unlimitxt for post-paid users...

if that's the case, it really sucks.. sana lang ay di nyo nadelete yung message confirmation from Globe para may proof... hehe

[afrasay]

I didn't. Its still here in my phone. Pati yun last week.

[nugundam93]

wow. sucks nga!

[tabong]

Ang labo talaga ng Globe. Dating post-paid ako ng Globe pero tinigilan ko dahil ang gulo ng bill nila. Parating may advanced payment at kapag tinatanong ko ang mga CSA nila para ipaliwanag ang deatils ng bill nila eh walang makapagpaliwanag ng maayos.

Baka hindi recognize ng Unlimitxt system nila ang post-paid at pre-paid users? Tanggap lang ng tanggap ng registration yung Unlimitxt system nila.

[sirmykel]

prepaid rules hahaha :spank:

[mazdamazda]

mas maganda nga personal visit na minsan to a Business Center... baka di lang kayo nagkaintindihan nung sa call center nila.

hopefully ma reverse nila ang charges.

[kimpOy]

ewan ko ba sa iyo...bossing ka sa PLDT... pero cellphone mo Globe he..he

[afrasay]

ewan ko ba sa iyo...bossing ka sa PLDT... pero cellphone mo Globe he..he

ssssshhh...

[Dieseler]

It's one of those ploys to earn more bucks.

Think of this:

1. Consumer protection is nonexistent in the Philippines; large corporations can do whatever they want, and they have an army of lawyers at their disposal.

2. They come up with that P50 promo, entice you to join, when you join its not working pala.

3. They are counting that some people will not bother anymore to complain because of number 1. Or they are thinking some people will overlook this, since they use their cellphones a lot. They are making money this way. Tons of it.

4. If you do complain, they'll just say they'll rebate you the P50, while CHARGING all the usage.

5. If you complain some more, they might reverse everything, or they'll give you the B.S. of 'did you read the fine print' etc. etc.

[Dieseler]

As the saying goes: "If It Sounds Too Good To Be True, Then It Is."

[OTEP]

ewan ko ba sa iyo...bossing ka sa PLDT... pero cellphone mo Globe he..he

Baka Globe din si Pia.

[msg]

sa pre paid ayos lang yun unli. naka unli ako sa globe ko na pre paid eh. wala naman ako problema. pero sa post paid badtrip yan boss! un line ko isa smart hehehe

[afrasay]

Ok, update ko lang kayo. Galing ako sa Globe Center just now. Talked to a customer representative named Choc, she was very accomodating siguro kasi ako yun first customer nila...hehehe. I stated my complain and shown her the confirmation messages on my cellphone. Eh, convinced siya na di kumakagat yun unlimitxt and even saw it sa bill ko na for the 30 days supposively naka unli ako. She listed the dates and time of the messages. She suggested that I wait for the expiration messages which I said was beside the point...well to make a long story short she filled up the complaint form and had me sign it.

She also added that I'm qualified for a loyalty phone (N80, N91 or N9500) or a rebate of 1458.30 php for 24 months. Ito yun good part.

Sige na matutulog na ako. Keep you inputs coming.

[afrasay]

Baka Globe din si Pia.

sssssssshhhhhhhhhhh....discrete lang tayo.
;)

[afrasay]

matutulog na ako...good am peeps

[mazdamazda]

that's good to hear... at least mukhang maayos na ang problem mo... plus you have a free phone to boot.

[carlocaraddict]

bad trip nga. Yung unlimitxt50 for 5 days, naging unlimitxt80 for four days!!!! kainis!!!

[mazdamazda]

mag sun ka na kasi carlo...

[carlocaraddict]

mag sun ka na kasi carlo...

nagpaplano ako. bigyan mo ako discount sa sim hahahaha! joke!!