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  1. Join Date
    Feb 2005
    Posts
    3,299
    #1
    Lemme just rant. Bear with me.

    A cable guy from Home Cable went to my house yesterday threatening to cut off our cable service for arrears not paid. I got mad because as far as I was concerned I had no arrears. Last year, Home Cable still had collectors roaming around their areas of service to collect monthly dues for cable services provided. We paid those bills but unfortunately, their suck-assed muthafukka collector did not remit my payments. My wife and I have been visiting Home Cable for the past four months complaining why should we suffer for the stupidity of their ex-collector and their own stupidity of not policing their collectors and for not having an efficient records system i.e. they "find it impossible" to look for duplicate copies of the ORs issued to us i.e. "sir, mahirap para po samin gawin yun." What kind of friggin accounting system do they have? Do they mean that a two-bit junk shop as an efficient accounting system than they do? What the hell?!

    To make matters worse, I can't find my folder of compiled utilities and services bill as It was lost when we transferred back to my current home. Sure, we need those ORs to prove that we did pay but why would I cheat them out of PhP 500 per month that I can easily pay? The idiot behind the phone can't seem to get this into her thick skull and it seems every person we had talked to the past four months didn't know what to do. Potah, eh yung hardware na maliit na suki ko eh kayang kayang mag-pull out ng copy ng resibo para mag reconcile kami eh.

    Know what? Those months that they say we had arrears we didn't even have cable service most of the time kase laging may problema yung lines nila at signal. Kung hindi walang signal, mahina - 3 straight days pa madalas. Tapos, may promo pala sila for June - December 2008 na PhP 350 lang ang monthly instead of PhP 500 eh 500 pa rin sinisinisingil sa amin ng mga kapitbahay ko nun. When we complained about it eh ang sagot sa amin eh dapat daw inalam namin. Abay kundi ba naman timaan ng magaling yang mga yan eh! It's their duty to inform their clients (potential or captured) that they had a promo going on. Anyun, araw araw tumawag kami dapat at magtanong kung may promo?! Mga sira pala tuktok nung mga yun eh.

    Now their asking us to pay for our "arrears". Monetarily, payment is no problem because I have the capacity to pay. What's driving me out of my pants in anger is if I do pay, I'll be paying for bills that I've already settled before for a service that practically did not exist during the contested months at an amount that should have been reduced as I definitely qualified for their promo. SkyCable pa man din parent company nila. Layo ng serbisyo nung dalawa.

    Taenang yan. Kung mayron lang service dito sa min yung New World cable, magpapakabit na ako. Maraming ng Home Cable subscribers lumipat sa kanila.

    Thanks for listening. My advice sa mga taga Marilao, Meyc or Bocaue na ngayon pa lang magpapakabit ng cable - kung may service ang New World cable dyan sa inyo, mag New World na lang kayo. Kung wala at Home Cable lang ang choice, good luck na lang. Sana di nyo ma experience ang na experience ko.

  2. Join Date
    Oct 2002
    Posts
    29,354
    #2
    Same thing happened to me with manila water in the QC area when they still had bill collectors. The ex-collector didn't remit my payments to their office for a few months. In the end, I paid the "unremitted" payments at the main office since it less of a hassle given it was just less than P800 in total. I had better use of my time than to boil my blood arguing pointlessly over a few hundred pesos.

  3. Join Date
    Sep 2007
    Posts
    8,452
    #3
    ha, sa marilao? eh ang tagal tagal ko na gusto magpakabit ng cable, eh wala pa rin sa amin linya ng cable! buti nasabi nyo agad yan sir nico

    btw, saan kayo sa bulacan?

  4. Join Date
    Oct 2002
    Posts
    9,894
    #4
    kasi naman sir nico, the designation "PPV" on the "adult interest" movies that you order means that you have to Pay Per View

    baka sa pagmamadali mo mag order di mo narealize :peace:

  5. Join Date
    Feb 2008
    Posts
    14,181
    #5
    Wag na siguro magbayad sa bill collectors. Like kami diretso sa credit card mga utility bills. Maraming credit cards pwede na mag auto debit arrangement... In our case its Citibank.

  6. Join Date
    Jun 2006
    Posts
    6,104
    #6
    Have your cable disconnected and buy a Satellite dish setup (dish, decoder, cables, etc) for only around ±4k at Raon Manila. Wala ka nang monthly fees. You can connect to different Satellites too.

    Or, find another cable provider.

    Personally, the cable companies are charging too much for an SD feed. It would've been acceptable if it's at least HD.

  7. Join Date
    Feb 2005
    Posts
    3,299
    #7
    ha, sa marilao? eh ang tagal tagal ko na gusto magpakabit ng cable, eh wala pa rin sa amin linya ng cable! buti nasabi nyo agad yan sir nico
    Sa Marilao kami.

    kasi naman sir nico, the designation "PPV" on the "adult interest" movies that you order means that you have to Pay Per View

    baka sa pagmamadali mo mag order di mo narealize
    Oist, Chippendale's channel ang inorwder kwoh hwah?! ahahay!

    Have your cable disconnected and buy a Satellite dish setup (dish, decoder, cables, etc) for only around ±4k at Raon Manila. Wala ka nang monthly fees. You can connect to different Satellites too.
    Yan iniisip ko gawin this weekend.

    Yung billing ng Home Cable, dehins pwede sa bank or kahit sa SM. December lang sila nawalan ng collector. Of all the places, ang payment center nila malapit sa emin eh Ever Bilena. Langya.

  8. Join Date
    Feb 2007
    Posts
    134
    #8
    langya... sayo sisingilin sa katangahan ng collecectors nila
    kung naisahan sila ng collectors nila wag nila ipasa sa consumer...

    i get the point of ghosthuner na kung hassle at maliit lang ang bayad, bayaran nalang... kaso ang nakakainis dun e binayaran na and aminado sila and failure in their part narin sa pag police sa collectors nila e...

    kung pwede bayad nalang kayo online or sa bayad center...

  9. Join Date
    Sep 2007
    Posts
    8,452
    #9
    marilao? ah, baka kayo lang sir nico ang nabiyayaan ng cable. marilao din ako, pero sa 13 years ko na dun, walang cable... :rant:

  10. Join Date
    Jun 2005
    Posts
    787
    #10
    Quote Originally Posted by Horsepower View Post
    Have your cable disconnected and buy a Satellite dish setup (dish, decoder, cables, etc) for only around ±4k at Raon Manila. Wala ka nang monthly fees. You can connect to different Satellites too.
    Have you tried this? Which provider's signals can you receive?

  11. Join Date
    Oct 2002
    Posts
    15,528
    #11
    nico, imho, not worth it... pa disconnect mo na lang. they will give you more headaches in the future.

    again, imho, pwede mo ding di bayaran yung arrears mo as they claim. since its their fault that their ORs were lost. burden of proof lies with them already.

  12. Join Date
    Sep 2004
    Posts
    2,975
    #12
    ^^^ The problem with not paying the contested arrears is that the cable company MAY submit the subscriber's name to credit bureaus for blacklisting.

    Some banks & FI's kasi medyo mahigpit sa negative records. They require a clearance or certification from the institution which blacklisted the borrower, otherwise, denied ang kanyang loan or credit card application. For such a measly amount, it's such a hassle, and IMO, not worth the trouble.

    (Dito kasi sa financing company namin, ganun, hehehe. Medyo conservative in the granting of loans, the rationale being: Kung maliit nga na amount, hindi kayang bayaran, eh lalo na yung malaking amortization pa?) Of course, hindi na tinitignan yung deeper reason kung bakit hindi binayaran.

  13. Join Date
    Jan 2009
    Posts
    6,455
    #13
    I also have Sky (formerly Home) cable and never had a problem with their billing. What I do is to pay them through Metrobank's phone banking every month. Yung transaction reference number na mag-act as your "receipt". Pero I have never gotten to a point where I had to use it. I then compare my payment to the next bill if it's credited. So far, zero errors.

    Advantage kasi sa akin is yung salary namin deretso sa ATM. Started using this service more than 5 years na yata. Never pa sumablay.

    Other bills I pay thru phonebanking:
    Credit card
    Globe and Smart post-paid bills
    Life Plan/Insurance

  14. Join Date
    Dec 2005
    Posts
    39,174
    #14

    IMO, just let them cut off their service and look for other options....

    7606:mobile1:

  15. Join Date
    Oct 2002
    Posts
    14,822
    #15
    Basketball TV is back on Home Cable! :clap:

















    Ooops, wrong thread.

  16. Join Date
    Oct 2002
    Posts
    15,528
    #16
    Quote Originally Posted by Galactus View Post
    ^^^ The problem with not paying the contested arrears is that the cable company MAY submit the subscriber's name to credit bureaus for blacklisting.

    Some banks & FI's kasi medyo mahigpit sa negative records. They require a clearance or certification from the institution which blacklisted the borrower, otherwise, denied ang kanyang loan or credit card application. For such a measly amount, it's such a hassle, and IMO, not worth the trouble.

    (Dito kasi sa financing company namin, ganun, hehehe. Medyo conservative in the granting of loans, the rationale being: Kung maliit nga na amount, hindi kayang bayaran, eh lalo na yung malaking amortization pa?) Of course, hindi na tinitignan yung deeper reason kung bakit hindi binayaran.
    if this is the case, it will all depend on nico. he may be willing to pay everything that was already paid so not to risk his credit standing, and disconnect the service or, stand by his principles...

    sa kin, since i am not on getting loans naman, i will do the latter. kasi pag pinalusot mo yan, it means, you are consenting their inefficiency.

    sa kin lang naman ito.....

  17. Join Date
    Jan 2003
    Posts
    451
    #17
    Quote Originally Posted by nicolodeon View Post
    SkyCable pa man din parent company nila. Layo ng serbisyo nung dalawa.
    Not relevant, IMO. Had my share of SkyCable service idiocy and read about many others.

  18. Join Date
    Nov 2007
    Posts
    150
    #18
    Quote Originally Posted by Yoda View Post
    Not relevant, IMO. Had my share of SkyCable service idiocy and read about many others.
    pero relevant sila in terms of ka k$p*lan.. best thing to do sir nico is wag nyo na lang pansinin any pambubulabog nila sayo. kahit sampahan ka pa ng kaso. its always their fault then sa atin nila ibubuhos lahat. kala naman nila mga wala tayong pinag aralan para sabihan ng kung ano ano against our side.

    sa akin din nangyari na to. sky cable naman. nagpa putol na ko ng line sa kanila and understood sa signed contract na in the scenario na putol na linya considered wala ka ng babayaran kasi lahat yun bayad na upon first application payment. then 2 mos passed ang makapal na mukhang sky cable eh nagpadala ng letter concerning na sinampahan na ko ng kaso na di daw ako nagbayad ng services nila worht 4,+++. and since a nonsense letter from their numbskull lawyer ang natanggap ko. pinagtawanan ko na lang and didn't bother it anymore. they keep sending the same letter tapos tumigil na. kasi ganito lang yun eh, kung totoo na di ako nakapag bayad dapat mismo yung lawyer at mga pulis na ang pumunta sa bahay. eh wala eh. and since naka indicate sa letter na "PLEASE DISREGARD THIS LETTER IF PAYMENT HAS BEEN MADE EARLIER" ok fine, i have already paid 2 mos earlier. kaya di nisregard ko na. stupid morons.

  19. Join Date
    Oct 2002
    Posts
    1,114
    #19
    i had a similar case from DESTINY CABLE NAMAN.

    we paid a full year(12months) then free 2months.
    nearing 6 months. a sub-con collector comes to our house asking for payment. since i wasnt at home. my mom paid for 6months free 1 month.

    so nag overlap un payments ko.

    i wanted to complain. after a few weeks the same collector comes to our house. asking for payment again. then i compalined. he also got confused. i showed the receipts. upon checking them, the bill that my mom paid was not ours. it had the same name but not the address. not even the telephone number. the other one was supposed to be at mandaluyong. im at sta mesa. so i said. alam nyo naman san kayo tumatawag. alam nyo naman san ako naka tira. bket ndi nyo subukan puntahan un another address para ma check nyo. porke nagkamali ako bayaran un other bill eh sa akin nyo na sinisingil un succeding bills.

    so i said to the collector. i would not pay for another year plus 3 months (free). he said ok.

    so the year goes by. another collector comes in again. asking for payment. 2 different bills. i said. do i look stupid enough to pay for 2 cable lines in one household? and i showed him that i am still entitled for few more months. collector says ok.

    then few weeks again, i got a phone call. from a law office. saying i have to pay bill daw or madedemanda ako. sabi ko, shut up and listen. i paid my bills. ur stuupid clients accounting office have the problem. i will fax u all my latest payments. i even paid for two accounts. wala sya nasabi. she just said. ok. sorry sa abala.

    few more weeks, i got a demand letter. i saved it with the cable's bill in the same file.

    never bothered me again after that.

  20. Join Date
    Aug 2008
    Posts
    1,099
    #20
    Quote Originally Posted by Horsepower View Post
    Have your cable disconnected and buy a Satellite dish setup (dish, decoder, cables, etc) for only around ±4k at Raon Manila. Wala ka nang monthly fees. You can connect to different Satellites too.

    Or, find another cable provider.

    Personally, the cable companies are charging too much for an SD feed. It would've been acceptable if it's at least HD.
    ok to ah, ok reception parati kahit umuulan?

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F*ckin Cable Company!!!!