An Erring Citibank Employee?

[ILuvDetailing]

nicolodeon: Any updates on what happened? Sinisingil pa ba kayo ng Citibank?

[BlueBimmer]

yes either metrobank or BPI, my top choices hehehe

[nicolodeon]

nicolodeon: Any updates on what happened? Sinisingil pa ba kayo ng Citibank?

Ngayon, hindi na. Pero, even after nearly a year that my tatay passed away, Citibank tried to bully us into paying. They sent a very threatening letter to my nanay, their lawyer (who was a bitch by the way) called me on the phone everyday threatening me. They resorted to every sort of dirty tactic.

An office mate of my wife had the same experience when her husband died. According to her office mate, Citibank allegedly couldn't care less that her husband died. They just want her to pay the P 20,0000 ASAP.

Kaya ako, I spit on their faces. P*****nang mga yan!

[ILuvDetailing]

Problem is, we use Citibank checks to pay our suppliers abroad... I doubt na pwede yung Metro or BPI checks sa kanila . So for the meantime we'll stick with them, but if this ever happens again, we'll have to consider another alternative.

[Skywalker]

Problem is, we use Citibank checks to pay our suppliers abroad... I doubt na pwede yung Metro or BPI checks sa kanila . So for the meantime we'll stick with them, but if this ever happens again, we'll have to consider another alternative.

Ano ba ang nawala, bank statement(current or savings account) or credit card billing?

Yung bank statement ko kasi sa ibang bank ay pickup lang ang pwede which is good.

Magpalit ka na alng ng credit card kung iyon ang problema mo at hindi naman maapektohan ang current account mo doon.

Nagkaroon din ako ng problem sa credit card(hindi citibank) ko noon. Every month late dumadatin ang statement ko, every month din akong nagcocomplain dahil sa late payment penalty pero narereverse naman kaagad pero hazzle lang talaga. Pina-terminate ko na kasi 3 naman credit card ko pero ang nakakatawa eh ilang beses nila akong tinawagan at tinatanong ang reason kung bakit ko pinaputol. Sabi ko "Di ba recorded ang voice conversation? Pakinggan nyo uli dahil every month nandoon boses ko." He he he

[ILuvDetailing]

Skywalker: Di mo ata nabasa yung post ko, its the checking account statement. The first incident is the lost credit card.

[wowiesy]

Problem is, we use Citibank checks to pay our suppliers abroad... I doubt na pwede yung Metro or BPI checks sa kanila . So for the meantime we'll stick with them, but if this ever happens again, we'll have to consider another alternative.

citibank checks to pay suppliers abroad... i'm assuming this is a dollar account... and since may other citibank branches din (at least in the ASEAN and HKG areas)... hmmm.. now i understand... may not be as easy as shifting banks...

but isn't paying through T/T an option? suggestion lang po naman... although if you pay using citibank checks in dollars na post dated din... then talaga mahirap nga talaga... i guess your tied up with either citibank or hsbc.. yung ibang banks eh mahirap nga talaga...

[Skywalker]

Skywalker: Di mo ata nabasa yung post ko, its the checking account statement. The first incident is the lost credit card.

Ganoon ba... Delikado nga na may makakitang iba. Buti pa sa banko ko ngayon pickup lang ang pwede.

[ILuvDetailing]

citibank checks to pay suppliers abroad... i'm assuming this is a dollar account... and since may other citibank branches din (at least in the ASEAN and HKG areas)... hmmm.. now i understand... may not be as easy as shifting banks...

Yup its a dollar account.

but isn't paying through T/T an option?

We also do that, but if the amount is small lets say under $1K, we usually airmail the check. Lugi kasi pag T/T pag maliit na amount lang.

[baurtwellXUV]

-ILD-

wala pa bang balita dun sa tao na ngpipirma ng mga statements nyo?! may sayad ata sa utak yun eh

[nicolodeon]

Yung AIG cards ko, bintawa ko din at na-bwisit ako. Biro nyo, pinadalhan ako ng demand letter dahil hindi daw ako nag-babayad, eh wala namang dumadating na bill sa akin for five months? Ilang beses na akong tumawag para magpa-fax ng billing, hindi naman ginagawa. Finally, nung nag-fax, yung pinaka luma ko pang bill na hindi nabayaran kasi hindi dumating. Tried paying over-the-counter pero ayaw naman nilang tanggapin at wala daw akong billing statement. I went to their office in Makati, settled the bill and right then and there, had my credit card cancelled. Alam nyo ba? Alam naman naman pala nila na walang nakakarating a bill sa akin dahil recorded sa computer nila, pero they did not do anything about it! Bad trip talaga.

[ILuvDetailing]

Nicolodeon: Looks like another M.O.

Baurtwell: Wala pa, nagsulat na kami ng letter sa Citibank, wala pang feedback. Pumunta nga sa office yung nagdeliver, pinapaturo namin kung kanino niya binigay yung statement... di naman makasagot, kesyo sarado daw at nagmamadali siya kaya pinermahan na lang niya.

[chieffy]

bad trip nga iyan...dollar chekcing account statement pala ang di naidedeliver...ako nga PLDT bill lang eh bad trip na bad trip na ako at ilang tawag at ilang buwan din ang lumipas bago dumating ulit sa akin ang mga pldt bills ko...

nicolodeon, dapat isinupalpal mo sa kanila yung death certificate ng father mo para natahimik agad sila...

in fairness with Citibank, they have one of the fastest and efficient banking services in the country lalo na pagdating sa credit card..wag ka lang mag past due dahil kukupalin ka rin ng mga kolektor niyan...

yung delivery boy / messenger eh outsourced nga ang mga iyan kaya kung may problem dapat lang talaga ipaalam lang sa personal banker or citiphone banker nyo para magawan ng aksyon...just give the details of the incident para tanggal sa trabaho yung og*g na messenger na iyon...

[nicolodeon]

nicolodeon, dapat isinupalpal mo sa kanila yung death certificate ng father mo para natahimik agad sila...

Pinadalhan namin sila ng certified true copy ng certificate. Ganun pa din, ako daw ang dapat sumagot ng bill. Bakeeet? Utang ko ba yun? Hindi naman kami nakinabang dun ah? Dapat, ang hinabol nila eh yung company where my tatay used to work. Sila ang nag-babayad ng bills at renewal fees. Official ang lahat ng naging gamit dun. Kahit ipinakita na namin na iba yung cards na pang personal use ni tatay, ganun pa din. Arrggh! Bumabalik yung bad memories tuloy.

yung delivery boy / messenger eh outsourced nga ang mga iyan kaya kung may problem dapat lang talaga ipaalam lang sa personal banker or citiphone banker nyo para magawan ng aksyon...just give the details of the incident para tanggal sa trabaho yung og*g na messenger na iyon...

Pinaalam ko sa AIG through email, fax, letter, phone, ESP, jungle drums and what have you na hindi ako nakakatanggap ng bill. No cigar. Sabi ko nga sa inyo eh, recorded sa computers yung complaint ko na walang billing, pero hindi sila gumagawa ng action.

[BlueBimmer]

oooohh jungle drums hehe

[Gen1]

Iluvdetailing:

if you have a personal banker my guess is you are in citigold (if you're in private banking, the personal banker himself goes to your house for your transactions). they're the nicest bankers and i've been to many local banks. mababa lang ang interes ng citibank.

my statements also occasionally do not arrive but a single call to citigold sets the messengers straight (use the special citigold phone number so you will immediately receive a favored client treatment). the messengers get so rattled that they ask for my maids' ID the next time they deliver my statements.