NLEX EC Tag Concerns

[ninjababez]

Any of you guys bother to check your transactions? I did just now and found 2/5 ghost transactions. The app only show the last 5 transactions and 2 are definitely not me. I wonder how many more are there na hinde ko nachecheck. Just called the hotline to complain and they made it sound like im lying or stupid to not even know where i am on those dates and time in question. Just requested for my SOA so i can review. Frustrating.


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happened to me wayback 2019
ako hiningian proof na wala ako or hindi ako dumaan. nainis naman ako kasi malay ko ba at that time na kailangan pala yun.
pero yun issue ko mukhang iba sa iyo, sakin kasi dumaan naman talaga ako pero yun exit ko ang di na document. so end to end ang na charge sakin.

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[BratPAQ]

Any of you guys bother to check your transactions? I did just now and found 2/5 ghost transactions. The app only show the last 5 transactions and 2 are definitely not me. I wonder how many more are there na hinde ko nachecheck. Just called the hotline to complain and they made it sound like im lying or stupid to not even know where i am on those dates and time in question. Just requested for my SOA so i can review. Frustrating.


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Monitor your transaction logs daily, maybe put it in excel. See the pattern, the time of day and the toll gates the ghost transaction logging. Maybe you see a pattern na it's a different user.

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[Wh1stl3r]

This is concerning. Parang may nag clone ng tag.

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[shadow]

Any of you guys bother to check your transactions? I did just now and found 2/5 ghost transactions. The app only show the last 5 transactions and 2 are definitely not me. I wonder how many more are there na hinde ko nachecheck. Just called the hotline to complain and they made it sound like im lying or stupid to not even know where i am on those dates and time in question. Just requested for my SOA so i can review. Frustrating.


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Meron nagtataka ng kotse mo.


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[_Cathy_]

Any of you guys bother to check your transactions? I did just now and found 2/5 ghost transactions. The app only show the last 5 transactions and 2 are definitely not me. I wonder how many more are there na hinde ko nachecheck. Just called the hotline to complain and they made it sound like im lying or stupid to not even know where i am on those dates and time in question. Just requested for my SOA so i can review. Frustrating.


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mas okay pala sa south, no questions asked, they reverse agad. I don't check my statement unless glaring talaga yung charges (auto debit in my CC) There was a time when we were often travelling south, I had an estimate na of the toll fees and it was way over so I checked the SOA at may unknown charges nga

[dcph172]

They sent me the soa at 3am this morning. But only as far back as February this year. I found 4 more ghost entries! Same exit in calax for 30 pesos. Which is weird cos 47 pesos ang toll sa calax; mamplasan-sta rosa vv. I pass through calax once to twice per week and those are reflected sa soa - 47pesos. How far long ago has it been goin on kaya those charges. 30pesos x 2(x)/month ave. adds up din ah. I have no plans to donate any of it to a large company like metro pacific.

Monitor your transaction logs daily, maybe put it in excel. See the pattern, the time of day and the toll gates the ghost transaction logging. Maybe you see a pattern na it's a different user.

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^^^maybe i should be doing that.

This is concerning. Parang may nag clone ng tag. .

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^^^first thought in my mind. Clone. Pero 30pesos charge not 47 since its calax. Now im thinking its a glitch in their system

happened to me wayback 2019
ako hiningian proof na wala ako or hindi ako dumaan. nainis naman ako kasi malay ko ba at that time na kailangan pala yun.
pero yun issue ko mukhang iba sa iyo, sakin kasi dumaan naman talaga ako pero yun exit ko ang di na document. so end to end ang na charge sakin.

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^^^hassle!

Meron nagtataka ng kotse mo.


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^^^ lol impossible im 200kms away those dates!

mas okay pala sa south, no questions asked, they reverse agad. I don't check my statement unless glaring talaga yung charges (auto debit in my CC) There was a time when we were often travelling south, I had an estimate na of the toll fees and it was way over so I checked the SOA at may unknown charges nga

buti reverse agad. I’ve yet to check my autosweep transactions. Im doing that next.




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[Papajamba]

How do you guys check your easytrip balance?
Cant even register sa easytrip app kasi super useless.
Website din cannot register my account kasi account details dont match daw.
Hindi pa user-friendly site or app.
Ganun pa rin ba ka-palpak ang Easytrip ni mvp?


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[tigerdoods]

I can check balance using Easytrip app on my iphone.

[Papajamba]

I can check balance using Easytrip app on my iphone.

Thanks! I guess something’s wrong with my account. Email na lang ako sa customer service nila.

47php lang pala Calax.


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[JohnM]

How do you guys check your easytrip balance?
Cant even register sa easytrip app kasi super useless.
Website din cannot register my account kasi account details dont match daw.
Hindi pa user-friendly site or app.
Ganun pa rin ba ka-palpak ang Easytrip ni mvp?


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Register your account using their iPhone app. You can then use that login to check the balance using their iPhone or Android app. Their desktop site is useless.