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  1. Join Date
    Feb 2008
    Posts
    14,181
    #31
    Quote Originally Posted by vivafoxpro View Post
    Thanks for directing me towards this thread.

    I'm wondering what would happen if we took care of our own PMS and took a gamble on the warranty.

    Have any of you guys done this? Did it cause you headaches down the line?
    Wala ka lang warranty so if something goes wrong on your car you pay for it... The CASA will still help you pero its no longer free unlike if you have a warranty its for free...

  2. Join Date
    Jan 2006
    Posts
    192
    #32
    any feedback on ford edsa?
    so far my 1st encounter with them yung 1k PMS ko, 1hr waiting lang ok na. before i went there i make sure naka sked ako ng 8am. 2nd encounter ko nung pinalitan yung rear right door lock assembly ng fiesta 4 jan 2011. hindi kasi nagwowork yung door indicator nya. sabi ng SA ko papalitan na lang daw ng buong assembly. their customer service called me na available yung parts and it will delivered to them kung kelan ko papagawa. so before the service done, napa sked ako ulit ng 8am, then leave the fiesta sa kanila and told them babalikan ko ng after lunch. pero wala pang 11am they called me ok na daw yung fiesta ko and ready to pickup na. sana lagi silang ganito. if they do stupid things to my fiesta, andyan naman barkada ko to consult (dati silang service advisor ng ford global ngayon nasa motor image na sila as service supervisor). sana lang yung mga naka encounter na pangit na service sa ford global hindi sila SA nyo, so far magagaling naman sila at mababait.

  3. Join Date
    Jul 2006
    Posts
    2
    #33
    Quote Originally Posted by rogie View Post
    any feedback on ford edsa?
    so far my 1st encounter with them yung 1k PMS ko, 1hr waiting lang ok na. before i went there i make sure naka sked ako ng 8am. 2nd encounter ko nung pinalitan yung rear right door lock assembly ng fiesta 4 jan 2011. hindi kasi nagwowork yung door indicator nya. sabi ng SA ko papalitan na lang daw ng buong assembly. their customer service called me na available yung parts and it will delivered to them kung kelan ko papagawa. so before the service done, napa sked ako ulit ng 8am, then leave the fiesta sa kanila and told them babalikan ko ng after lunch. pero wala pang 11am they called me ok na daw yung fiesta ko and ready to pickup na. sana lagi silang ganito. if they do stupid things to my fiesta, andyan naman barkada ko to consult (dati silang service advisor ng ford global ngayon nasa motor image na sila as service supervisor). sana lang yung mga naka encounter na pangit na service sa ford global hindi sila SA nyo, so far magagaling naman sila at mababait.
    i paid ford edsa 35k for replacing my shift solenoid pero when i brought it to ford cavite, hindi naman daw sira yung shift solenoid ko!!!

    as a background... http://forum.fordclubph.com/viewtopi...=12&start=9435

  4. Join Date
    Dec 2010
    Posts
    316
    #34
    Quote Originally Posted by gene457 View Post
    i paid ford edsa 35k for replacing my shift solenoid pero when i brought it to ford cavite, hindi naman daw sira yung shift solenoid ko!!!

    as a background... http://forum.fordclubph.com/viewtopi...=12&start=9435
    Which one is Ford EDSA? Yun bang Ford Balintawak?

  5. Join Date
    Feb 2008
    Posts
    14,181
    #35
    No. Ford Balintawak is Ford Balintawak and its in QC. Ford EDSA is in Greenhills San Juan... Its near the Subaru and PGA Cars showrooms along EDSA just before Ortigas...

  6. Join Date
    Dec 2010
    Posts
    316
    #36
    Quote Originally Posted by tidus1203 View Post
    No. Ford Balintawak is Ford Balintawak and its in QC. Ford EDSA is in Greenhills San Juan... Its near the Subaru and PGA Cars showrooms along EDSA just before Ortigas...
    Ah Ok. Tnx!

  7. Join Date
    Jan 2011
    Posts
    2
    #37
    Thanks for the info, it is very interesting, I loved reading this post. I would love to receive more data on the subject. Uses car & used car parts market is raising highly these days. Car dealers are showing their interest in these. Actually i was searching about car donation old cars and car parts. I got http://www.wheelsforwishes.org/ is a nice site.

  8. #38
    I love Ford Global City's service. Sila pa ang nangungulit sa text na kailangan na i-schedule, etc. Even after my 1k kms PMS, they have a follow-up text a few days after, asking about the 1k kms PMS experience, and if all issues were addressed. I said I forgot to report another issue, and they immediately scheduled me for another visit.

    Sana ganito lang sila parati, kahit out-of-warranty na ang FoFi ko.

  9. Join Date
    Feb 2008
    Posts
    14,181
    #39
    Actually yung mga follow up calls regarding how's the service experience meron din yan sa Ford Quezon Ave. I think SOP yan ng FGP to their dealers...

    Lalo silang gaganahan kung out of warranty na, cause that means you have to pay!

  10. Join Date
    Oct 2010
    Posts
    480
    #40
    eto din nasa baul na. share naman kayo ng mga experiences nyo sa mga pinuntahan nyong casa para sa mga oto nyo.

    paging sir tidus1203 & sir omarotti.

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