Innova e dsl AT or Mu-x rz4e AT

[sirkosero]

bro di ka kaya natapat ng lemon unit? masakit nga naman lalo na kun brand new. though pansin ko lang a good few shock absorbers sourced from thai built units di talaga nag tatagal months pa lang may leak ka na na napapansin. ive seen it in our previous monter, fortuner now, fortuner ng nanay ko pati yun innova ng tropa noon. at least may isang piraso madalas sa likod basa na ng langis yun body ng shock.

Hopefully di naman. Aircon lang sira ng sakin. Yung ibang mentioned ko na sakit, yan yung common from the innova clubs feedback.

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[rdgyap]

Update mga sir. We reserved a unit (innova e dsl AT) last saturday for 71k dp 26,467 monthly.
Then yesterday, agent was apologizing as they ran out of 2019 model. She offered 2020 model at 92,800 dp and same amort. Wala daw pinagkaiba ung mga 2019 at 2020 model. Any insights on this?

[17Sphynx17]

Update mga sir. We reserved a unit (innova e dsl AT) last saturday for 71k dp 26,467 monthly.
Then yesterday, agent was apologizing as they ran out of 2019 model. She offered 2020 model at 92,800 dp and same amort. Wala daw pinagkaiba ung mga 2019 at 2020 model. Any insights on this?

Sa ganyan, I personally tell the agent to find me the unit.

I understand kung wala yung unit na mismo sa dealership nila (local branch or franchisee), pero hindi ibig sabihin wala yung ibang dealerships. Trabaho niya maghanap ng source since nagpirmahan na kayo na ganun pricing.

Kung siya ang nawalan sa dealership nila ng unit, problema niya dapat yun dahil di niya ginawa due diligence niya as the seller's agent.

As the buyer, may understanding na with the price, dp and amort.

Parang lumalabas gusto ka lang niya kunan ng additional charge without reason so nagpapalusot lang.

Edit: Kung kulay lang sana pinagtatalunan maiintidihan ko pa. Pero yung sabihin mismo sa iyo na yung offer nila na binigay sa iyo e wala palang stocks (regardless of kulay) iba usapan yun. Lokohan na yan.

[StockEngine]

Update mga sir. We reserved a unit (innova e dsl AT) last saturday for 71k dp 26,467 monthly.
Then yesterday, agent was apologizing as they ran out of 2019 model. She offered 2020 model at 92,800 dp and same amort. Wala daw pinagkaiba ung mga 2019 at 2020 model. Any insights on this?

-the innova is assembled in santa rosa laguna

-there are other sales agents... with over 70 or 80? dealerships nationwide..i'm sure meron ka mahahanap na sales agent.

[babkalakal]

Update mga sir. We reserved a unit (innova e dsl AT) last saturday for 71k dp 26,467 monthly.
Then yesterday, agent was apologizing as they ran out of 2019 model. She offered 2020 model at 92,800 dp and same amort. Wala daw pinagkaiba ung mga 2019 at 2020 model. Any insights on this?

2019 nakarehistro sa o.r. c.r. 2019 model pa din yan assuming na totoong same lang ang 2019-2020 model. IMO find another dealer.

[leonleon]

Shock absorbers(some as early as 5 months sira na), water leaking on the tailgate, alignment issue, water retention inside the door shells and rust.

Mine had aircon problems at the 6th month.

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Yang alignment issue naexperience ko din yan nung bagong labas innova sa dealer.

Binalik ko, inayos under warranty.

Problem solved.

So far, knock on wood, yung lang naman.

[XTO]

Update mga sir. We reserved a unit (innova e dsl AT) last saturday for 71k dp 26,467 monthly.
Then yesterday, agent was apologizing as they ran out of 2019 model. She offered 2020 model at 92,800 dp and same amort. Wala daw pinagkaiba ung mga 2019 at 2020 model. Any insights on this?

inuna na commission nya kung makakalusot. ask another dealer and compare. marami dealers tawag tawag lang. verify mo din ano talaga difference ng 2020 sa 2019, makikita mo kung nakakaintindi agent mo. good luck.

[rdgyap]

inuna na commission nya kung makakalusot. ask another dealer and compare. marami dealers tawag tawag lang. verify mo din ano talaga difference ng 2020 sa 2019, makikita mo kung nakakaintindi agent mo. good luck.

Told her to find me what we have agreed upon. She ended up giving 2020 to me at 76800 dp.. pde na siguro un?

[17Sphynx17]

Told her to find me what we have agreed upon. She ended up giving 2020 to me at 76800 dp.. pde na siguro un?

For me, it is a matter of principle.

Matino usapan... the agent had all the time on their end to check stocks before you signed.

And for whatever reason, after na magpirmahan, dp... bigla sasabihin wala na stock and kelangan dagdagan dp... tapos "walang pagbabago sa amort". I call BS and it's mainly a commission thing.

Kung ganyan nga kausap yan na hindi tumutupad sa usapan na malinaw, mahirap na. Wag na lang. Kung pwede, sa ibang dealer or agent maybe? Baka pwede mo complain sa upper management na lang, cc copy Toyota Philippines na "anu itong pinagsasabi ng agent ninyo na wala na stocks yung sale item only after kami nagkasundu and magdp?"

EDIT: And tingnan mo, magically, bumaba malapit sa usapan ninyo yung dp na hinihingi niya ngayon for a "newer model".

I call BS na talaga. Ayaw ko na siya kausapin kung ganun lang. Mag cocomplain pa ako talaga via email para black and white lahat, both to the local dealer and Toyota Philippines.

Isama pa mga screenshots ng SMS etc.

This behavior should not be tolerated.

[rdgyap]

For me, it is a matter of principle.

Matino usapan... the agent had all the time on their end to check stocks before you signed.

And for whatever reason, after na magpirmahan, dp... bigla sasabihin wala na stock and kelangan dagdagan dp... tapos "walang pagbabago sa amort". I call BS and it's mainly a commission thing.

Kung ganyan nga kausap yan na hindi tumutupad sa usapan na malinaw, mahirap na. Wag na lang. Kung pwede, sa ibang dealer or agent maybe? Baka pwede mo complain sa upper management na lang, cc copy Toyota Philippines na "anu itong pinagsasabi ng agent ninyo na wala na stocks yung sale item only after kami nagkasundu and magdp?"

EDIT: And tingnan mo, magically, bumaba malapit sa usapan ninyo yung dp na hinihingi niya ngayon for a "newer model".

I call BS na talaga. Ayaw ko na siya kausapin kung ganun lang. Mag cocomplain pa ako talaga via email para black and white lahat, both to the local dealer and Toyota Philippines.

Isama pa mga screenshots ng SMS etc.

This behavior should not be tolerated.

Yeah it sounds like she wants bigger commision. But we haven't paid dp yet, we just reserved for 5k. I can refund 5k anytime. Besides, CR would reflect 2020 model. Hmm, should I demand 71k dp for the 2020 model?

[GTi]

Yeah it sounds like she wants bigger commision. But we haven't paid dp yet, we just reserved for 5k. I can refund 5k anytime. Besides, CR would reflect 2020 model. Hmm, should I demand 71k dp for the 2020 model?

What about more freebies? [emoji16]

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[ray_noel]

Yeah it sounds like she wants bigger commision. But we haven't paid dp yet, we just reserved for 5k. I can refund 5k anytime. Besides, CR would reflect 2020 model. Hmm, should I demand 71k dp for the 2020 model?

Is she hot? [emoji1787]

You can always talk to the agent and settle the discrepancy before you call it quits and go to other casa...


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[17Sphynx17]

Yeah it sounds like she wants bigger commision. But we haven't paid dp yet, we just reserved for 5k. I can refund 5k anytime. Besides, CR would reflect 2020 model. Hmm, should I demand 71k dp for the 2020 model?

If it were me, and I would really do this kung ginanyan ako ng agent.

1) I will talk to another dealer ASAP to give me a quote na same vehicle (2019). I will not tell the first agent na kumakausap na ako iba kasi ayaw ko na yan kausapin kung ganyan gagawin niya sa usapang matino naman.

2) Habang nagintay ako quote, magemail naman ako sa original dealer office (not the agent's direct email) and CC Toyota Motor Philippines (wag blind carbon copy, CC para kita nila na included ang head office sa loop) sa ginawa ng agent nung specific dealer. I will write names talaga and kung nagmamadali, inform them that screenshots can be provided if needed as supplementary proof na umiba ihip ng hangin ng agent bigla. "tama ba yun? ganyan ba policy ng Toyota Philippines na babaguhin ang usapan kung kelan confirmed na?"

3) If all else fails at walang nangyari (though I doubt na walang mangyari at feel ko within 24 hours tatawag sa iyo Customer Service ng head office), andiyan naman MUX.

Kung yung promo din nila walang naka state na yung pricing was only for "2019" Model Year, well, walang pinanghahawakan agent na yun. Isasama ko pa kasi sasabihin ko sa email na din
"anung 2020?! E 2019 ngayon, balak ninyo ba delay rehistro ko to next year so di ninyo plano pagamit sa akin kotse ko for at least 3 months? Nalilimutan ninyo ba na wala nang registration and plate backlog ang LTO ngayon? 30 days to 45 days lalabas na dapat sabi ng LTO."

Those are my thoughts. =)

[rdgyap]

What about more freebies? [emoji16]

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I haven't thought about this! this makes me feel really newb when it comes to deals like this. thanks though, ill try to squeeze this in

[17Sphynx17]

I haven't thought about this! this makes me feel really newb when it comes to deals like this. thanks though, ill try to squeeze this in

Unless ang makuha mo is VKool, 3M or equivalent (kahit OEM) na UV Resistant Tints, I don't think the freebies would matter kasi payong lang yan at keychain. haha! Magkano lang yun, nalugi ka pa sa 5k mo.

EDIT:

Madalas kasi kung may concern ako dinadaan ko na sa email para "black and white". Wala ako tiwala sa sasabihin recorded ang convo kasi madali lang nila sabihin walang narecord.
Kung may complaint ako sa Skycable, PLDT at nung nagkaissue service ko with Mitsubishi and Nissan before, email lahat. Tawag lang to inform may concern sa 2 service centers pero email pa din for records purposes. Ayaw ko verbal lahat kasi madami pwedeng itanggi ang kabila.

Iwas na ako sa ganyan.

Both sa Skycable and PLDT nakakuha na ako refund since may time stamps ang emails =).

Sa MMPC and Nissan naman, may call back from head office within 24 hours after I sent my email to ask what happened and umaandar naman yung concern. Sila na kumausap sa dealer/service center to address my concern and sinend na lang sa akin is resolution. =)

[rdgyap]

Is she hot? [emoji1787]

You can always talk to the agent and settle the discrepancy before you call it quits and go to other casa...


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We're actually fine with 76800dp and 2020 indicated on the CR. We're thinking it will have higher resale than 2019 indicated. Can anyone confirm?

[17Sphynx17]

We're actually fine with 76800dp and 2020 indicated on the CR. We're thinking it will have higher resale than 2019 indicated. Can anyone confirm?

Tanong mo panu nila balak gawin na 2020 yung date ng OR/CR, dedelay nila 3 months pag submit ba sa LTO? Baka hindi mo magamit Innova mo ng 3 months at least... more than 3 kung usad pagong pa submission nila by next year.

EDIT: Ngayon ko lang napansin na yung YES emoji was reply to "Is she hot?" haha! Well, at least masaya ka pa din kausap siya since may visual stimulation pala. Acceptable na 5k dun. haha! Magsama na lang siya payong at jacket and keychain. haha!

Picture din siguru kayo. ahaha! KAsama yung malaki susi para di masita ni misis. haha!

[GTi]

We're actually fine with 76800dp and 2020 indicated on the CR. We're thinking it will have higher resale than 2019 indicated. Can anyone confirm?

Fine by me. For as long as 2020 nga talaga siya. I do wonder what differences there are from the 2019 model though. [emoji848]

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[rdgyap]

Unless ang makuha mo is VKool, 3M or equivalent (kahit OEM) na UV Resistant Tints, I don't think the freebies would matter kasi payong lang yan at keychain. haha! Magkano lang yun, nalugi ka pa sa 5k mo.

EDIT:

Madalas kasi kung may concern ako dinadaan ko na sa email para "black and white". Wala ako tiwala sa sasabihin recorded ang convo kasi madali lang nila sabihin walang narecord.
Kung may complaint ako sa Skycable, PLDT at nung nagkaissue service ko with Mitsubishi and Nissan before, email lahat. Tawag lang to inform may concern sa 2 service centers pero email pa din for records purposes. Ayaw ko verbal lahat kasi madami pwedeng itanggi ang kabila.

Iwas na ako sa ganyan.

Both sa Skycable and PLDT nakakuha na ako refund since may time stamps ang emails =).

Sa MMPC and Nissan naman, may call back from head office within 24 hours after I sent my email to ask what happened and umaandar naman yung concern. Sila na kumausap sa dealer/service center to address my concern and sinend na lang sa akin is resolution. =)

I like your principle when it comes to complaints. I, too, do this once in a while depending on the gravity of situation. Service (in general) in ph will be a whole lot better when all of pinoys think like us. I usually demand compensation from companies whenever i complain (bad service, bad product, loss of time etc). Problem is, Filipinos are very TOLERANT. In this case with toyota though, I felt a bit as if im being hustled, that is why I asked for help. Thanks for the inputs, had i not sought for help, i might have agreed on the 92800 deal.

[rdgyap]

Tanong mo panu nila balak gawin na 2020 yung date ng OR/CR, dedelay nila 3 months pag submit ba sa LTO? Baka hindi mo magamit Innova mo ng 3 months at least... more than 3 kung usad pagong pa submission nila by next year.

EDIT: Ngayon ko lang napansin na yung YES emoji was reply to "Is she hot?" haha! Well, at least masaya ka pa din kausap siya since may visual stimulation pala. Acceptable na 5k dun. haha! Magsama na lang siya payong at jacket and keychain. haha!

Picture din siguru kayo. ahaha! KAsama yung malaki susi para di masita ni misis. haha!

Hahahaha eto ako pag nasita