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  1. Join Date
    Oct 2019
    Posts
    21
    #1
    Update mga sir. We reserved a unit (innova e dsl AT) last saturday for 71k dp 26,467 monthly.
    Then yesterday, agent was apologizing as they ran out of 2019 model. She offered 2020 model at 92,800 dp and same amort. Wala daw pinagkaiba ung mga 2019 at 2020 model. Any insights on this?

  2. Join Date
    May 2014
    Posts
    1,320
    #2
    Quote Originally Posted by rdgyap View Post
    Update mga sir. We reserved a unit (innova e dsl AT) last saturday for 71k dp 26,467 monthly.
    Then yesterday, agent was apologizing as they ran out of 2019 model. She offered 2020 model at 92,800 dp and same amort. Wala daw pinagkaiba ung mga 2019 at 2020 model. Any insights on this?
    Sa ganyan, I personally tell the agent to find me the unit.

    I understand kung wala yung unit na mismo sa dealership nila (local branch or franchisee), pero hindi ibig sabihin wala yung ibang dealerships. Trabaho niya maghanap ng source since nagpirmahan na kayo na ganun pricing.

    Kung siya ang nawalan sa dealership nila ng unit, problema niya dapat yun dahil di niya ginawa due diligence niya as the seller's agent.

    As the buyer, may understanding na with the price, dp and amort.

    Parang lumalabas gusto ka lang niya kunan ng additional charge without reason so nagpapalusot lang.

    Edit: Kung kulay lang sana pinagtatalunan maiintidihan ko pa. Pero yung sabihin mismo sa iyo na yung offer nila na binigay sa iyo e wala palang stocks (regardless of kulay) iba usapan yun. Lokohan na yan.

  3. Join Date
    Oct 2012
    Posts
    27,624
    #3
    Quote Originally Posted by rdgyap View Post
    Update mga sir. We reserved a unit (innova e dsl AT) last saturday for 71k dp 26,467 monthly.
    Then yesterday, agent was apologizing as they ran out of 2019 model. She offered 2020 model at 92,800 dp and same amort. Wala daw pinagkaiba ung mga 2019 at 2020 model. Any insights on this?
    -the innova is assembled in santa rosa laguna

    -there are other sales agents... with over 70 or 80? dealerships nationwide..i'm sure meron ka mahahanap na sales agent.

  4. Join Date
    Jul 2009
    Posts
    2,628
    #4
    Quote Originally Posted by rdgyap View Post
    Update mga sir. We reserved a unit (innova e dsl AT) last saturday for 71k dp 26,467 monthly.
    Then yesterday, agent was apologizing as they ran out of 2019 model. She offered 2020 model at 92,800 dp and same amort. Wala daw pinagkaiba ung mga 2019 at 2020 model. Any insights on this?
    2019 nakarehistro sa o.r. c.r. 2019 model pa din yan assuming na totoong same lang ang 2019-2020 model. IMO find another dealer.

  5. Join Date
    Nov 2005
    Posts
    7,976
    #5
    Quote Originally Posted by rdgyap View Post
    Update mga sir. We reserved a unit (innova e dsl AT) last saturday for 71k dp 26,467 monthly.
    Then yesterday, agent was apologizing as they ran out of 2019 model. She offered 2020 model at 92,800 dp and same amort. Wala daw pinagkaiba ung mga 2019 at 2020 model. Any insights on this?
    inuna na commission nya kung makakalusot. ask another dealer and compare. marami dealers tawag tawag lang. verify mo din ano talaga difference ng 2020 sa 2019, makikita mo kung nakakaintindi agent mo. good luck.

  6. Join Date
    Oct 2019
    Posts
    21
    #6
    Quote Originally Posted by XTO View Post
    inuna na commission nya kung makakalusot. ask another dealer and compare. marami dealers tawag tawag lang. verify mo din ano talaga difference ng 2020 sa 2019, makikita mo kung nakakaintindi agent mo. good luck.
    Told her to find me what we have agreed upon. She ended up giving 2020 to me at 76800 dp.. pde na siguro un?

  7. Join Date
    May 2014
    Posts
    1,320
    #7
    Quote Originally Posted by rdgyap View Post
    Told her to find me what we have agreed upon. She ended up giving 2020 to me at 76800 dp.. pde na siguro un?
    For me, it is a matter of principle.

    Matino usapan... the agent had all the time on their end to check stocks before you signed.

    And for whatever reason, after na magpirmahan, dp... bigla sasabihin wala na stock and kelangan dagdagan dp... tapos "walang pagbabago sa amort". I call BS and it's mainly a commission thing.

    Kung ganyan nga kausap yan na hindi tumutupad sa usapan na malinaw, mahirap na. Wag na lang. Kung pwede, sa ibang dealer or agent maybe? Baka pwede mo complain sa upper management na lang, cc copy Toyota Philippines na "anu itong pinagsasabi ng agent ninyo na wala na stocks yung sale item only after kami nagkasundu and magdp?"

    EDIT: And tingnan mo, magically, bumaba malapit sa usapan ninyo yung dp na hinihingi niya ngayon for a "newer model".

    I call BS na talaga. Ayaw ko na siya kausapin kung ganun lang. Mag cocomplain pa ako talaga via email para black and white lahat, both to the local dealer and Toyota Philippines.

    Isama pa mga screenshots ng SMS etc.

    This behavior should not be tolerated.

  8. Join Date
    Oct 2019
    Posts
    21
    #8
    Quote Originally Posted by 17Sphynx17 View Post
    For me, it is a matter of principle.

    Matino usapan... the agent had all the time on their end to check stocks before you signed.

    And for whatever reason, after na magpirmahan, dp... bigla sasabihin wala na stock and kelangan dagdagan dp... tapos "walang pagbabago sa amort". I call BS and it's mainly a commission thing.

    Kung ganyan nga kausap yan na hindi tumutupad sa usapan na malinaw, mahirap na. Wag na lang. Kung pwede, sa ibang dealer or agent maybe? Baka pwede mo complain sa upper management na lang, cc copy Toyota Philippines na "anu itong pinagsasabi ng agent ninyo na wala na stocks yung sale item only after kami nagkasundu and magdp?"

    EDIT: And tingnan mo, magically, bumaba malapit sa usapan ninyo yung dp na hinihingi niya ngayon for a "newer model".

    I call BS na talaga. Ayaw ko na siya kausapin kung ganun lang. Mag cocomplain pa ako talaga via email para black and white lahat, both to the local dealer and Toyota Philippines.

    Isama pa mga screenshots ng SMS etc.

    This behavior should not be tolerated.
    Yeah it sounds like she wants bigger commision. But we haven't paid dp yet, we just reserved for 5k. I can refund 5k anytime. Besides, CR would reflect 2020 model. Hmm, should I demand 71k dp for the 2020 model?

  9. Join Date
    Apr 2008
    Posts
    6,235
    #9
    Quote Originally Posted by rdgyap View Post
    Yeah it sounds like she wants bigger commision. But we haven't paid dp yet, we just reserved for 5k. I can refund 5k anytime. Besides, CR would reflect 2020 model. Hmm, should I demand 71k dp for the 2020 model?
    What about more freebies? [emoji16]

    Sent from my SM-G965N using Tapatalk

  10. Join Date
    Oct 2019
    Posts
    21
    #10
    Quote Originally Posted by GTi View Post
    What about more freebies? [emoji16]

    Sent from my SM-G965N using Tapatalk
    I haven't thought about this! this makes me feel really newb when it comes to deals like this. thanks though, ill try to squeeze this in

  11. Join Date
    Oct 2012
    Posts
    4,851
    #11
    Quote Originally Posted by rdgyap View Post
    Yeah it sounds like she wants bigger commision. But we haven't paid dp yet, we just reserved for 5k. I can refund 5k anytime. Besides, CR would reflect 2020 model. Hmm, should I demand 71k dp for the 2020 model?
    Is she hot? [emoji1787]

    You can always talk to the agent and settle the discrepancy before you call it quits and go to other casa...


    Sent from my iPhone using Tapatalk

  12. Join Date
    Oct 2019
    Posts
    21
    #12
    Quote Originally Posted by ray_noel View Post
    Is she hot? [emoji1787]

    You can always talk to the agent and settle the discrepancy before you call it quits and go to other casa...


    Sent from my iPhone using Tapatalk


    We're actually fine with 76800dp and 2020 indicated on the CR. We're thinking it will have higher resale than 2019 indicated. Can anyone confirm?

  13. Join Date
    May 2014
    Posts
    1,320
    #13
    Quote Originally Posted by rdgyap View Post
    Yeah it sounds like she wants bigger commision. But we haven't paid dp yet, we just reserved for 5k. I can refund 5k anytime. Besides, CR would reflect 2020 model. Hmm, should I demand 71k dp for the 2020 model?
    If it were me, and I would really do this kung ginanyan ako ng agent.

    1) I will talk to another dealer ASAP to give me a quote na same vehicle (2019). I will not tell the first agent na kumakausap na ako iba kasi ayaw ko na yan kausapin kung ganyan gagawin niya sa usapang matino naman.

    2) Habang nagintay ako quote, magemail naman ako sa original dealer office (not the agent's direct email) and CC Toyota Motor Philippines (wag blind carbon copy, CC para kita nila na included ang head office sa loop) sa ginawa ng agent nung specific dealer. I will write names talaga and kung nagmamadali, inform them that screenshots can be provided if needed as supplementary proof na umiba ihip ng hangin ng agent bigla. "tama ba yun? ganyan ba policy ng Toyota Philippines na babaguhin ang usapan kung kelan confirmed na?"

    3) If all else fails at walang nangyari (though I doubt na walang mangyari at feel ko within 24 hours tatawag sa iyo Customer Service ng head office), andiyan naman MUX.

    Kung yung promo din nila walang naka state na yung pricing was only for "2019" Model Year, well, walang pinanghahawakan agent na yun. Isasama ko pa kasi sasabihin ko sa email na din
    "anung 2020?! E 2019 ngayon, balak ninyo ba delay rehistro ko to next year so di ninyo plano pagamit sa akin kotse ko for at least 3 months? Nalilimutan ninyo ba na wala nang registration and plate backlog ang LTO ngayon? 30 days to 45 days lalabas na dapat sabi ng LTO."

    Those are my thoughts. =)

  14. Join Date
    Jun 2005
    Posts
    3,774
    #14
    Quote Originally Posted by rdgyap View Post
    Update mga sir. We reserved a unit (innova e dsl AT) last saturday for 71k dp 26,467 monthly.
    Then yesterday, agent was apologizing as they ran out of 2019 model. She offered 2020 model at 92,800 dp and same amort. Wala daw pinagkaiba ung mga 2019 at 2020 model. Any insights on this?
    That is bullsh*t. Higher down but same monthly edi mas mahal ang unit!

    Wala naman talaga 2020 model. Its the same model since 2016.

    Cancel the reservation, go to other dealers. Malabo kausap ahente mo

    Sent from my MI MAX 2 using Tapatalk

  15. Join Date
    Sep 2014
    Posts
    8,492
    #15
    Quote Originally Posted by rdgyap View Post
    Update mga sir. We reserved a unit (innova e dsl AT) last saturday for 71k dp 26,467 monthly.
    Then yesterday, agent was apologizing as they ran out of 2019 model. She offered 2020 model at 92,800 dp and same amort. Wala daw pinagkaiba ung mga 2019 at 2020 model. Any insights on this?
    Kung ako yan mag Mux ka na lang, i will never buy an innova kahit gano pa ka sikat ang Toyota,

    Id choose even the lowest trim Terra over it.


    Basta eto lang , if things dont go your way sa decision making pa lang, then it must be a sign

  16. Join Date
    Oct 2012
    Posts
    4,851
    #16
    Quote Originally Posted by minicarph View Post
    Kung ako yan mag Mux ka na lang, i will never buy an innova kahit gano pa ka sikat ang Toyota,

    Id choose even the lowest trim Terra over it.


    Basta eto lang , if things dont go your way sa decision making pa lang, then it must be a sign
    Totoo? You will never buy fortuner na?


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  17. Join Date
    Jan 2006
    Posts
    12,608
    #17
    Quote Originally Posted by ray_noel View Post
    Totoo? You will never buy fortuner na?


    Sent from my iPhone using Tapatalk
    Sure ka maniniwala ka sa sinasabi nya? Hehehehe

  18. Join Date
    Mar 2008
    Posts
    54,620
    #18
    Quote Originally Posted by rdgyap View Post
    Update mga sir. We reserved a unit (innova e dsl AT) last saturday for 71k dp 26,467 monthly.
    Then yesterday, agent was apologizing as they ran out of 2019 model. She offered 2020 model at 92,800 dp and same amort. Wala daw pinagkaiba ung mga 2019 at 2020 model. Any insights on this?
    if i were me, i would ask,
    "if the vehicle were the same, why should the price be different?"
    binobola lang po kayo, ng salesperson na yan.
    i agree, shop around and see if that salesperson won't miraculously come up with a 2019 model for the originally agreed-upon price.
    i hope it is not yet too late...

  19. Join Date
    Oct 2012
    Posts
    27,624
    #19

  20. Join Date
    Mar 2008
    Posts
    54,620
    #20
    Quote Originally Posted by StockEngine View Post
    yung ibang SA...
    tinatago ito.

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Innova e dsl AT or Mu-x rz4e AT