Big Bert's Thread [continued]

[jdjoeydean]

Is this the Hyundai Tucson?

Yes Sir. Matagal na ito less year pa po.

[shadow]

I think what got blackmagic was ok lang mag rant dito since marami na naman akong nabasang rant about BB, pero yun meron pang pahabol na "mahaba pila oh well, may dala akong wine, sa iba ko na lang ibibigay" parang may parinig pa something to that effect...IMO

[iceblueyes]

^ Yan din feel ko
Kasi in all honesty wala naman "dahilan" (sorry can't think of a word to express it) mag post si customer kasi wala naman "nangyari/nagawa" si BB sa kanya. Lahat naman tayo siguro nakakaexperience na pumunta sa BB pero puno or break pala sila e si customer parang pinapalabas na "niloko" siya at hinde ganun kadami yung pila kasi wala naman daw siyang nakitang ganun kadaming kotse at may parinig pa about sa wine na parang "Sorry ka, sana pinasok mo na ako may wine kana sana" or something like that.

Wala akong away kay Pipefish, just showing that his post can be viewed in many different ways. Misunderstanding lang, wag niyo na palakihin.

[Pipefish]

I think what got blackmagic was ok lang mag rant dito since marami na naman akong nabasang rant about BB, pero yun meron pang pahabol na "mahaba pila oh well, may dala akong wine, sa iba ko na lang ibibigay" parang may parinig pa something to that effect...IMO

The wine bottles were supposed to have been a token of my appreciation (not a bribe). To those who keep saying that I was ranting in my first post, you need to consult Webster's dictionary.

[Pipefish]

^ Yan din feel ko
Kasi in all honesty wala naman "dahilan" (sorry can't think of a word to express it) mag post si customer kasi wala naman "nangyari/nagawa" si BB sa kanya. Lahat naman tayo siguro nakakaexperience na pumunta sa BB pero puno or break pala sila e si customer parang pinapalabas na "niloko" siya at hinde ganun kadami yung pila kasi wala naman daw siyang nakitang ganun kadaming kotse at may parinig pa about sa wine na parang "Sorry ka, sana pinasok mo na ako may wine kana sana" or something like that.

Wala akong away kay Pipefish, just showing that his post can be viewed in many different ways. Misunderstanding lang, wag niyo na palakihin.

My advice to you: Instead of making up interpretations, just stick with the facts. My first post wasn't based on a vision a la Revelation so you actually don't have to "analyze" it. OK?

[nincompoop!!]

I think what got blackmagic was ok lang mag rant dito since marami na naman akong nabasang rant about BB, pero yun meron pang pahabol na "mahaba pila oh well, may dala akong wine, sa iba ko na lang ibibigay" parang may parinig pa something to that effect...IMO

This.

Let's admit it, kahit na there is this notion that customer's are always right, meron pa ring mga abusado at kala mo kung sino na maka-asta na mga customer.

If you're a business owner, it's fine to be passionate about it but wag lang sosobra. You can always prove your point by being tactful.

[foresterx]

I think what got blackmagic was ok lang mag rant dito since marami na naman akong nabasang rant about BB, pero yun meron pang pahabol na "mahaba pila oh well, may dala akong wine, sa iba ko na lang ibibigay" parang may parinig pa something to that effect...IMO

although i agree with you, i still think BB handled this situation poorly. as a businessman myself i've handled a lot of situations and customers far worse than this. meron pa nga kami dati isang customer siya na mali pinag mumura pa mga employee namin but as the owner ako nag pa kumbaba at humingi ng pasensya pero nung time na yon inaantay ko lang talaga hawakan niya isa sa mga employee ko wawasakin ko talaga mukha niya. a simple sorry from BB would've fixed the situation, but arguing with the customer on a public forum just goes to show how unprofessional they are. tama or mali yung customer, as a businessman it doesn't matter, you apologize and try to satisfy him. wala naman na wala sayo bakit kelangan mo pa maki pag talo, as long as your business didn't lose money and no one got hurt(except for BB's pride and ego), what's the point of arguing and making the situation worse than it is. makikipag talo ka, ayan tuloy you probably lost or turned off some of your customers because you handled a simple situation very poorly.

[iceblueyes]

*Pipefish
Ser easy lang
Siguro nga ganun PARA SAYO yung post mo, pero hinde po kayo nakakasigurado ganun pagkaintindi ng IBA.

Ano ba madalas na rason ng away? diba MISUNDERSTANDING?

EASY lang pare masyado kang galit

[Pipefish]

*Pipefish
Ser easy lang
Siguro nga ganun PARA SAYO yung post mo, pero hinde po kayo nakakasigurado ganun pagkaintindi ng IBA.

Ano ba madalas na rason ng away? diba MISUNDERSTANDING?

EASY lang pare masyado kang galit

Oo, ikaw mismo na-misunderstand mo 'yung post ko. P.S. Di ako galit. :- 0

[iceblueyes]

Sige ser, ikaw na ang tama