Quote Originally Posted by nightingale View Post
Help please, newbie question lang po. Pag may RFID ba, di na pwede dumaan sa cash lane? First time ko po kasi nagpakabit ng RFID sticker kahapon. Pumasok ako sa Alabang, siningil ako ng P118 toll fee ni teller, so I paid in cash. Pag uwi, dumaan ako ulit ng Alabang, sa ETC lane na. When I checked my account balance later via Auto Sweep website, P236 nabawas sa load ko. I was charged P118 twice. Bka nung pumasok ako sa Alabang, nag-charge na? Eh bakit siningil pa ako ng teller ng P118? Baka pag may RFID, dapat yata di na magbabayad ng cash para di ma-doble ang charge?
Most probably, the toll booth is "cash only". Since it has no sensor, there's no way for the teller to know if you have an RFID or not. At your exit, the toll booth charged you for it sensed the RFID.

I think you can refund it, just go to their office and present your receipt. I hope you didn't throw it away, and not on the street, right in front of the teller.
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