Filing a complaint against your dealer with the LTO

[b_9904]

Tuturuan ko na din kayo mag file ng civil complaint laban sa dealers nyo at isang paraan para pwersahin ang dealer ma register kayo ng pitong araw.

Yung latter, plantsahin ko pa. Mag interview muna ako ng mga tao at after ko kunin plates ko.

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Tuturuan ko na din kayo mag file ng civil complaint laban sa dealers nyo at isang paraan para pwersahin ang dealer ma register kayo ng pitong araw.

Yung latter, plantsahin ko pa. Mag interview muna ako ng mga tao at after ko kunin plates ko.

[Popoy Lagman]

Tuturuan ko na din kayo mag file ng civil complaint laban sa dealers nyo at isang paraan para pwersahin ang dealer ma register kayo ng pitong araw.

Yung latter, plantsahin ko pa. Mag interview muna ako ng mga tao at after ko kunin plates ko.

- - - - - - - - - - - - - - - - - - - - - -

Tuturuan ko na din kayo mag file ng civil complaint laban sa dealers nyo at isang paraan para pwersahin ang dealer ma register kayo ng pitong araw.

Yung latter, plantsahin ko pa. Mag interview muna ako ng mga tao at after ko kunin plates ko.

This is the sad truth. Only the dealers can process initial registration of new vehicles after submitting the proper documents including the sales report, stock certificate, etc. Administrative Order AVT-2014-024 - "Revised Rules and Regulations Governing the Sales and Reporting and Initial Registration of Brand New and Other Motor Vehicles" should have all the information about this. But before dealers can register these vehicles, they need to have LTO accreditation. This accreditation can be cancelled based on several grounds including submitting falsified sales report. Administrative Order AVT-2014-023 should have all the relevant information. Sadly, dealers do not violate any of the provisions to warrant cancellation of accreditation. They can file for the car registration anytime they want. Of course, they will only do that when the sale has been completed. For the LTO, if the delay is their fault, there's a rule in place that they can issue temporary permit that a car owner can use while waiting for his plates. And for the dealers? They'll give you dummy sales invoices like what they did to me and will instruct you to present one of these invoices when apprehended not knowing the heavier penalty you will incure when caught using these fake invoices. I still don't have my license plates upto this point (almost 5 months now). We already lodge a formal complaint at LTO and also planning to do the same at DTI and likely a civil action as well.

You can also post your concerns at your dealer's FB page. I posted mine at Ford Ph FB page and they are quick to reply, they said they'll be the ones to follow up with the dealership. They're asking for my contact details but told them that all related communications should be directed at my lawyer's office.