How do you find Toyota after service?

[Enrikez]

Make FRIENDS talaga yan ang pinakaimportante, maski sa aking negosyo once na naging mabait ka at galante[ :-) ]na client syempre mas magandang asikasuhin.

OT.

Dito naman sa Honda Cars Cavite ang babait ng Staff doon, madalas tumatawag pa sa akin yung sa Service nila at tinatanong kung ok ang oto ko.

[reiji0463]

Just want to share my experiences with Toyota Shaw.
I have been a customer for more than 10yrs now.
I have my third Toyota an Innova which I also bought from Toyota Shaw.

1. Plates - I always got it in 3weeks or less.
2. Reminders for PMS - before they give me a call but for last 4yrs text na lang
3. PMS Schedule - I always call for appointment and they have never failed to complete my PMS on time. And they always inform me pag tapos na by phone call, inform din ang total bill.
4. During PMS I never remove any thing inside my car (coins, sometimes my money bills pa, stuff toys, pillows, other accessories like flashlights, locks, air compressor) pero so far after 10yrs wala pang nawawala.
5. Pinaka-bad experience ko sa Toyota Shaw ay yung skirts ng Innova ko...may mga portions na humiwalay sa pagkadikit...pero inayos naman nila without any charge.

[jaspi11]

Just want to share my experiences with Toyota Shaw.
I have been a customer for more than 10yrs now.
I have my third Toyota an Innova which I also bought from Toyota Shaw.

1. Plates - I always got it in 3weeks or less.
2. Reminders for PMS - before they give me a call but for last 4yrs text na lang
3. PMS Schedule - I always call for appointment and they have never failed to complete my PMS on time. And they always inform me pag tapos na by phone call, inform din ang total bill.
4. During PMS I never remove any thing inside my car (coins, sometimes my money bills pa, stuff toys, pillows, other accessories like flashlights, locks, air compressor) pero so far after 10yrs wala pang nawawala.
5. Pinaka-bad experience ko sa Toyota Shaw ay yung skirts ng Innova ko...may mga portions na humiwalay sa pagkadikit...pero inayos naman nila without any charge.

very good experience, bihira ang ganyang casa
ako sa toyota makati ang gusto ko lang nalalapitan ko oto ko habang ginagawa pero sa mga tao wala akong tiwala..dahil lahat ng pwedeng bulatlatin at kalikutin kakalitkutin...di ko naman nilalahat madalas ganun ang obserbasyon ko sa service crew ng toyota makati kasi alam ko ang lagay at pwesto ng mga gamit ko sa console box, center console gamit ko sa back seat...talagang ginagalaw.....meron na nga ata akong nawalang gamit dun nalaman ko na lang na nawawala after a month ng gagamitin ko na di ko na makita sa oto ko

[_Qwerty_]

+1 din ako sa Toyota Shaw.. dyan ako nagpapa PMS.. ok kausap yung SA ko.. tapos pag may request ako.. ginagawa naman agad.. 2x na ako nagpa warranty claim.. wala naman problema.. pati yung head nang Customer Service nakausap ko na din..

Just want to share my experiences with Toyota Shaw.
I have been a customer for more than 10yrs now.
I have my third Toyota an Innova which I also bought from Toyota Shaw.

1. Plates - I always got it in 3weeks or less.
2. Reminders for PMS - before they give me a call but for last 4yrs text na lang
3. PMS Schedule - I always call for appointment and they have never failed to complete my PMS on time. And they always inform me pag tapos na by phone call, inform din ang total bill.
4. During PMS I never remove any thing inside my car (coins, sometimes my money bills pa, stuff toys, pillows, other accessories like flashlights, locks, air compressor) pero so far after 10yrs wala pang nawawala.
5. Pinaka-bad experience ko sa Toyota Shaw ay yung skirts ng Innova ko...may mga portions na humiwalay sa pagkadikit...pero inayos naman nila without any charge.

[leonleon]

He said I can go to a gas station with steering alignment facility to address the problem but of course I have to pay for it. I'm sure this is clearly a factory defect because we are not alone with this kind of a problem with Vios '08 model.
I got our car plates after 1 month and 8 days of waiting. My Toyota Sales Agent who was always available while I was in the process of buying the car was unreachable when I need to follow up my car plates and stickers. They would not give me sales invoices for the traffic cops in Metro Manila.

Walang kuwenta yang agent mo.... after lang siya sa sales, wala siyang after-sales service. Same with the dealer, hindi ka man lang matulungan sa plate problem na hindi mo naman kasalanan.

So next time bibili ka ng bagong sasakyan, palit ka na ng SA and dealer. That will teach them...

[bhossed]

"I also had a steering alignment problem with our Vios '08 model"
ano ang steering alignment problem sa VIOS 08? like hindi naka center yun steering wheel o while driving one side drag while applying brakes? please elaborate, thanks guyz......

[jzxeg]

"I also had a steering alignment problem with our Vios '08 model"
ano ang steering alignment problem sa VIOS 08? like hindi naka center yun steering wheel o while driving one side drag while applying brakes? please elaborate, thanks guyz......

Sir, Yung sa akin hindi naka center yung steering wheel. Pina align ko pa sa Goodyear.

[chd_gz]

up ko lang

any other feedback negative or positieve feedbacks
to any car dealers out their?????

[numbah5]

Napansin ko sa Toyota, if you are a owner of a Prado or a Land Cruiser, you are a priority customer of the dealer, kahit kung may iba ka pang Toyota vehicles. Since we bought our Prado, priority customer kami ng dealer namin kahit sa Vios namin. Toyota Commonwealth even home serviced our Prado last Friday to update its VSC (kasama Prado namin sa recall). Tapos pag nalelate ng dating yung sasakyan (either Vios of Prado) for PMS, priority pa rin kami, nakukuha namin agad in 2 hrs.

[kevinworld]

Very bad service also here in Toyota Cebu. They hire and use untrained personnel. The last time they cleaned my aircon, My aircon died after a week. My friend also drive his car home without the brakes when he had his 25,000PMS

[meledson]

Hit or miss. Sometimes good, some times bad.