Quote Originally Posted by jick.cejoco View Post
thanks for the justifiable response. actually, as in most auto repair shops, the money makers or the gravy jobs are in fluid service, brakes, and routine maintenance. the electrical and engine performance side is just an added plus to the shop and usually indicates a higher level of competence of its technicians.
yes, the basic services will pay for daily operating expenses while you're waiting for customers who need your special services

in north america, as a minimum basis for shops, the technicians voluntarily take the Automotive Service Excellence tests and the more certification or certified technicians there are in the shop, the better off it is and usually get better patronage.
we have no such thing here hehe

we don't really know how good (or bad) auto technicians are coz there's no govt agency or private firm that certifies technicians here (i don't know about TESDA. does TESDA certify auto technicians?)

there's really no way one can tell if a shop is competent or not. you have to try it yourself to find out. or hear about it from others. Shops earn their reputation by word of mouth.

there nicely "packaged" shops (well equipped, nice building, uniformed technicians) that are incompetent and there are shops located in some guy's driveway with no signage that have excellent reputation

one of the biggest causes of mistrust of the public in an auto shop is poor diagnoses and improper repairs. sure, the gravy jobs can be done by any tom, dick or harry off the streets but the higher technical areas sets the distinction between the boys and the men
or by taking advantage of customers' ignorance by overcharging them (that happens a lot)