Suzuki CELERIO [merged threads]

**ghosthunter** · June 28th, 2009 12:32 AM

Originally Posted by kevin3000

what dealer was that? hope they've changed there way of treating their costumer's

That's for me to know and Suzuki to clean up its act.

**joeycaro** · June 28th, 2009 11:53 AM

My dad has an Alto and no complains yet about bad services. And I know he complains a lot when it comes to bad service. Maybe not all of them is bad...

Although it would seem that when you go to suzuki dealers, you won't find any services or SA person "visiblility" with customers. Most that you see are sales people unlike when you go to the big three companies, services people are the first one you'd like to see.

**cktlcmd** · June 29th, 2009 06:52 AM

Originally Posted by ghosthunter

That's for me to know and Suzuki to clean up its act.

I would like to know too. You can PM me the details if you don't want it posted. But I don't see the problem of not posting the name it if its true.

**dumbdreams** · June 29th, 2009 12:55 PM

Originally Posted by ghosthunter

That's for me to know and Suzuki to clean up its act.

sir,
it would be really helpful for you to tell us which particular dealer you've dealt with so we can stay away from them. if you can also pm me details. TIA!!
seriously considering getting one.

**H1Tman** · June 29th, 2009 01:01 PM

Are you guys from Suzuki?

**ghosthunter** · June 29th, 2009 01:10 PM

Originally Posted by dumbdreams

sir,
it would be really helpful for you to tell us which particular dealer you've dealt with so we can stay away from them.

On the contrary, it would be helpful for me and the rest of you for Suzuki Motors to learn this as a lesson to clean up their service people as a whole.

Where other brands like Honda, Nissan, etc would give a call or txt to follow up on customer satisfaction on the services rendered, Suzuki hasn't even bothered to give me a call to follow up on the repairs nor apologize for the problems found after the repairs were supposed to be done properly.

This is not just a problem with the service adviser. It is also a problem with the people working in the repair shop itself as well with quality control personnel who supposed to check if the job was done properly before it is released to the customer. In short, it's a problem with the whole system.

**ghosthunter** · June 29th, 2009 01:13 PM

Originally Posted by H1Tman

Are you guys from Suzuki?

good point... with only 1 to 3 posts...

**cktlcmd** · June 30th, 2009 04:26 AM

Originally Posted by ghosthunter

good point... with only 1 to 3 posts...

Are you referring to us? Just because we have one or three post, it does not mean were are spamming the site. For myself, I am seriously thinking of buying one, and knowing which Suzuki Location you are complaning is important, as I don't want to experience the same treatment you got, specially for a first time car owner/buyer such as myself. The only reason I joined a site for cars is to know what to expect. So far...in 2 days of reading...you're the first that complained about service.