Just today, I talked with a PLDT CSR, I was asking her why my PLDT 3695 business plan only hits 7.5mbps on average, and hits 10mbps at most(rarely), while she was informing me that my plan should peak at 21mbps. Then she said that I just need to request for a " speed alignment" so that I'd get 21mbps. Anyone here heard about such thing? 2 days daw turn around time sa request ko, well, let's wait and see.

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