suncell problem

**mazdamazda** · January 21st, 2005 09:51 AM

haven't experienced problems in sending & receiving SMS (first time I heard of a complain like this), same with receving incoming calls.

the only problem so far is making outgoing calls at around 7PM onwards. tip: activate your phone's automatic redial function.

PK, can you please advise us on when this will be addressed? :bwahaha:

**BlueBimmer** · January 21st, 2005 10:07 AM

same here extremely difficult on outgoing calls and 6/10 message says sending failed. at peaks hours my sun is borderline useless.

**pissword** · January 21st, 2005 10:24 AM

since 12pm yesterday january 20, 2005

hindi makatext ang sun, pero madali lang tumawag.. which is unusual sobra

hindi nga lang pwede tumawag sa 221 (this call is not permitted)
hindi rin pwede mag load sa 220 (this call is not permitted din)
hindi rin pwede mag text sa 247, hindi nag sesend

up until now, 930am na jan 21, 2005, hindi pa rin ako nakakatext, mag iisang buong araw na.. i have my 247 up until today, i also have my regular load.

pero yung boyfriend ng sister ko, wala syang 247, pero may regular load siya nakakasend naman siya...

pero masarap na sana kasi mabilis tumawag, but i need to use the SMS eh...

sir pk, si mazda... bakit po? any explanation?

**pajerokid** · January 21st, 2005 10:26 AM

Pasensya na po mga peeps, been very busy lately. Sun Cellular is upgrading to a new IN. This is very critical for us to serve you guys better. Please bear with us for a couple of days as we resolve some loose ends.

The IN is the heart of the prepaid network, and the one were installing now is a lot more advanced than what the others have and will serve as the platform for future expansion.

**ssaloon** · January 21st, 2005 10:32 AM

minsan pag tumatawag ako sa states, call is not allowed.

**mantoy** · January 21st, 2005 10:37 AM

Originally Posted by pajerokid

The IN is the heart of the prepaid network, and the one were installing now is a lot more advanced than what the others have and will serve as the platform for future expansion.

talaga, ha? abangan ko yan.

**pissword** · January 21st, 2005 10:39 AM

mga ilang araw kaya ito sir pk? salamat po sa info buti naman at hindi due sms traffic

tawag tawag nalang muna hehehe

**CaRGirL** · January 21st, 2005 10:40 AM

i loaded a 250 24x7 card last Jan 1, which is supposedly credited the following day Jan 2, but until today Jan 21, it has not been credited yet. when i call cust care, they just say that "it is still under investigation" or "our system is currently upgrading". once i ask for a manager/supervisor, they hang up. they promised number of callbacks (for feedback) from their manager, but until now... NOTHING. i keep on asking them, if they can not credit me for the 250 that i loaded, that's fine, but what i want to know, is if i load another 250 24x7 card, will it be credited this time, and again, nobody can give me an answer... i feel hopeless with this case.

buti na lang may backup pa ako na smart, i sold my globe line na e...