bump...

actually, medyo short cut ang story ko. nakapag-upload ng mp3 ang anak ko before but nung try nya ulit, ayaw na.........so we try to re-install the software and hardware (portable player). software (Samsung Media Studio) was installed sucessfully but yung hardware ayaw na..........like I said kept getting error message.

further check with samsung product support.......may nabasa akong something about like this.......

After completing the file transmission, you must disconnect the cable in the following way:

Double-click on the green arrow in the taskbar on the bottom right corner of the window. (Safely Remove Hardware icon)

Select the USB device, and then press the [Stop] button.

You will get a message indicating it is now safe to remove USB device. (Remove the USB cable)

Warning: Removal of the USB device without following the above instructions will result in damage to the flash memory. Please follow these instructions everytime you remove the device from your computer.

Unfortunately, my daughter failed to follow this instructions........so does it means na-damage na ang flash memory kaya di na ma-install yung hardware for portable player? if so, paano kaya ma-fix to?

sensya na guys....