Quote Originally Posted by Cathy_for_you View Post
I guess they are already immune to all the shouting from irate customers.
i dont shout at CSRs. i try to talk to them calmly using simple sentences that would make them understand my problem easily. well, it works most of the time. the other night i called the CSR of marlboro and pldt because i cannot access and play the Levels Game. but the following day it was fixed but unfortunately my pack code was invalid. have to finish one pack of cigs again before i can play (FYI, it takes one week for me to finish one pack of yosi)