Planning to buy TV from Lazada. Any tips?

[WallyWest]

Big ticket items that I've bought from Lazada was a Lenovo laptop worth about 25k. Didn't have any problem with it. Also bought 2 zenfones, 2 tablets, 1 hp wireless printer, 1 LED monitor.

So far, ang pumalya pa lang was a 19" Samsung LED monitor which was OK when I used it for the first few days but broke exactly on the 7th day. Free naman ang pagship pabalik, yun nga lang hassle ang pagpunta sa lbc at need din kasing ibalot ng bubble wrap at my own expense (mura lang naman). Ni-refund with no further questions as soon as na-receive nila yung item then bumili na lang ako ng ibang monitor from Lazada din.

So, kung worry mo is you'll be cheated of your money then from personal experience I can say that you won't. BTW, credit card gamit ko so I don't know how they refund kapag COD ang mode of payment.

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[dct]

Big ticket items that I've bought from Lazada was a Lenovo laptop worth about 25k. Didn't have any problem with it. Also bought 2 zenfones, 2 tablets, 1 hp wireless printer, 1 LED monitor.

So far, ang pumalya pa lang was a 19" Samsung LED monitor which was OK when I used it for the first few days but broke exactly on the 7th day. Free naman ang pagship pabalik, yun nga lang hassle ang pagpunta sa lbc at need din kasing ibalot ng bubble wrap at my own expense (mura lang naman). Ni-refund with no further questions as soon as na-receive nila yung item then bumili na lang ako ng ibang monitor from Lazada din.

So, kung worry mo is you'll be cheated of your money then from personal experience I can say that you won't. BTW, credit card gamit ko so I don't know how they refund kapag COD ang mode of payment.

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Pag COD ang default process ng refund nila ay gawing coupon yung pera mo. Para bumili ka ulit sakanila. Pero pwede irequest na pera na lang. Give them your bank account. Dedeposit nila. I have experience before, gumamit ako ng coupon buying a certain item. Pinarefund ko, ang dineposit na amount sakin ay yung regular price. Tumubo pa ko. Haha

[dishcom]

Sa anson, nego mo lang, pwd credit card din with discount...
Tingin ko sa mga big item mas ok parin sa store bilhin. Para pag may problem e alam mo kung saan pupuntahan or complain. Iba parin yung nakita mo ang actual unit. Bago swipe.

[unmarked]

Well if may credit card un nalang ang gamitin. At least another layer of protection kapag may defect ang product.

[WallyWest]

And another important thing, sometimes there are typos in the specs of the unit you are buying. Example ko yung LED monitor. Sabi sa site 1600x900 and native resolution at may HDMI input pero sa totoo 13??x768 lang pala at walang HDMI. Turns out may mga sub models pa yung monitor model na yun at yung naka-post nilang specs ay yung high end pero ang actual na binebenta ay yung low end.

Wala kasi silang way na makontak mo yung seller para makilatis yung item bago mo bilhin.

Although sa return item naman nila pwede mong idahilan na "item is not as expected" or "item is defective" etc.

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[makyong]

No, Don't.
There are lots of shops out there that could beat the price of Lazada. Test/try/audition before you buy. Listening Room (megamall) offers free delivery and installation..they would even pick it up free of charge during warranty claims....
Another things to consider are after sales services and technical support. Like if you wanted your tv to be calibrated and so on....

Sayang at wala na yung physical store ng Sight and Sound sa Shangrila Plaza....that's the best place to shop audio/video equipments...

[fluke.records]

Hi everyone, im planning to buy a new tv and thinking of buying from lazada. Anyone with experience buying tvs, or any big/expensive appliances from them? Yung gusto ko kasi na model out of stock sa ansons eh saka mas mura sa Lazada.

One thing that worries me though is the warranty, 2 years warranty kasi ang alam ko sa sony and sharp tvs pero dun sa lazada ang nakalagay is 1 year lang. Error lang kaya ito nung seller?

Thanks sa sasagot! [emoji4]

Dont do it

[dr. d]

if the product is brand new, and is a legitimate model in the region that the seller sourced "fair and square", i suppose the manufacturer's standard 2 year warranty is in force.

[confused shoes]

if the product is brand new, and is a legitimate model in the region that the seller sourced "fair and square", i suppose the manufacturer's standard 2 year warranty is in force.

If it was offered with the same warranty agreement. May specified warranty kasi ang seller sa Lazada.

[dr. d]

If it was offered with the same warranty agreement. May specified warranty kasi ang seller sa Lazada.

you mean to say, the manufacturer will not honor its standard warranty, if the item was not purchased from them but from another seller?

example.
"sony".
let us say, sony warranties its products for 2 years.
i buy a sony from lazada, which warranties it for 1 year only.
appliance malfunctions after 3 months. will the local sony repair shop honor the warranty? or do i have to send it back to lazada? what if item malfunctions after 18 months?

[shadow]

you mean to say, the manufacturer will not honor its standard warranty, if the item was not purchased from them but from another seller?

example.
"sony".
let us say, sony warranties its products for 2 years.
i buy a sony from lazada, which warranties it for 1 year only.
appliance malfunctions after 3 months. will the local sony repair shop honor the warranty? or do i have to send it back to lazada? what if item malfunctions after 18 months?

Usually pag branded products sila din ang merchant sa Lazada. Like your example Sony PH din ang seller.


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[sirkosero]

you mean to say, the manufacturer will not honor its standard warranty, if the item was not purchased from them but from another seller?

example.
"sony".
let us say, sony warranties its products for 2 years.
i buy a sony from lazada, which warranties it for 1 year only.
appliance malfunctions after 3 months. will the local sony repair shop honor the warranty? or do i have to send it back to lazada? what if item malfunctions after 18 months?

You have to trace who the lazada vendor is and beg for them honor the warranty.

Happened when i bought a canon printer. Canon did not honor the warranty and even billed me with a check up fee since as far as they are concerned, my printer was a gray import.

Never found the vendor from lazada who sold the item.

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[confused shoes]

you mean to say, the manufacturer will not honor its standard warranty, if the item was not purchased from them but from another seller?

example.
"sony".
let us say, sony warranties its products for 2 years.
i buy a sony from lazada, which warranties it for 1 year only.

I you bought it from an authrorized dealer, they will honor. Meron yan warranty certificate doc.

Pero kung Lazada, at naka specify doon sa warranty ay 3-months lang. Sasabihin ni Lazada, "exprired na po warranty ng order nyo. Kayo na pong makipag usap sa seller, labas na kami dyan."

[dct]

Nakabili ako last year ata ng tv sa lazada for our workers. Yung avision ang tatak. Sabi ng friend ko wag daw kasi mga chop chop parts lang yun. Pero nag go pa rin ako kasi mura lang. 5k for 32". Surprisingly maganda naman. Napakalinaw, ok ang audio. Sulit. Kaso nabagsakan ng paninda. Ayun basag lcd. Haha. Sayang. Gusto ko sana makita hanggang ilang yrs bago kusang masisira e

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[Yuesford]

Pahirapan daw ang support dyan sa Lazada. Dami kong nakikitang reklamo sa Lazada puro appliances. Imo bumili ka nalang sa mga local malls

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[Yuesford]

Minsan kasi nabubulag tayo sa mga price drops nila. Pero kung icocompare mo sa mall mas mura o hindi nagkakalayo..

- Buying dapat dyan lagi then lagi napupunta sa mall.

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