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  1. Join Date
    Jan 2009
    Posts
    5,234
    #11
    DSL na may party line? :D

  2. Join Date
    Oct 2002
    Posts
    20,213
    #12
    Quote Originally Posted by Syuryuken View Post
    Hanggang ngayon wala pa rin akong internet sa isang linya ko yun pa naman ang pinakaimportante.

    operator: hindi nakapag settle ng account si jeoffrey kaya na-deactivate ang account niya sir
    ako: eh bakit ako nasama?
    operator: sir di ko din alam as of now wala po akong magagawa kundi iforward po sa technical ang concern nyo. any question pa po sir?
    ako: WALA NA! GUSTO KONG MAAYOS ETONG LINYA KO DAHIL GINAGAMIT KO SA BUSINESS KO! BLAG......

    limang beses na akong tumawag pare-parehong forward sa technical ang sagot.
    Jeoffrey, cool ka lang
    Signature

  3. Join Date
    May 2010
    Posts
    2,833
    #13
    Baka they're upgrading the lines in your region to their fibre optics.

  4. Join Date
    Oct 2002
    Posts
    3,872
    #14
    Quote Originally Posted by Syuryuken View Post
    Hanggang ngayon wala pa rin akong internet sa isang linya ko yun pa naman ang pinakaimportante.

    operator: hindi nakapag settle ng account si jeoffrey kaya na-deactivate ang account niya sir
    ako: eh bakit ako nasama?
    operator: sir di ko din alam as of now wala po akong magagawa kundi iforward po sa technical ang concern nyo. any question pa po sir?
    ako: WALA NA! GUSTO KONG MAAYOS ETONG LINYA KO DAHIL GINAGAMIT KO SA BUSINESS KO! BLAG......

    limang beses na akong tumawag pare-parehong forward sa technical ang sagot.
    Sir,

    If I may offer some unsolicited advice...

    1. Get a screen capture or printout of what is allegedly your account details. Photocopy your billing statement indicating your correct account details.

    2. Write a letter of complaint to the National Telecommunications Commission since you are a paying subscriber, yet the service promised to be provided (DSL internet) by PLDT is being denied or withheld. Ask that PLDT's registration as a Value-Added Services provider be suspended in view of a fraud being committed against its subscribers.

    3. Provide a copy of your complaint letter to the DTI.

    4. Wait for the PLDT people to come to you begging for a settlement.

    HTH! Cheers!

  5. Join Date
    Jun 2012
    Posts
    4,447
    #15
    sir, pag nakipagusap ka sa phone, kunin mo whole name nya. usually effective to sakin e. para matakot na ireport name nila kung hindi magawa. pag nakalimutan ko hingin pangalan, paasa lang ginagawa

  6. Join Date
    Nov 2010
    Posts
    22,481
    #16
    Puwede kasi nagkapalit kayo ng line when they were doing a maintenance. Nangyayari kasi yan. Yung downtime mo, irecord mo kung gaano katagal na nawalan ka, puwede ibawas yan sa babayaran mo sa next bill. Sabihin mo isusumbong mo sila sa DTI kapag walang bawas sa monthly bill.

  7. Join Date
    Mar 2005
    Posts
    2,234
    #17
    Nangyari din sakin to pero sa Bayan DSL.. Nag babayad ako pero sa ibang account kinredit bayad ko so lumabas di pa ko bayad kaya dinisconnect DSL ko. Na correct naman kaagaad after nung pumunta ako sa mall branch nila. Pag uwi ko ng bahay activated na ulit DSL ko

  8. Join Date
    Sep 2003
    Posts
    23,337
    #18
    Best is to go to a PLDT office mismo rather doing it by phone. Bring a letter and all pertinent papers regarding your account with you. Dealing over the phone won't get you anywhere.

  9. Join Date
    Oct 2011
    Posts
    26,770
    #19
    Madalas ko na encounter ang late billing naman ng pldt ung billing statement dumadating after payment due date.

  10. Join Date
    Dec 2005
    Posts
    39,039
    #20

    Put3,- kung mawalan ako ng internet sa bahay,- WW III malamang kami ng mga anak ko!!!... :hysterical:

    17.8K:snow:

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