is my laptop's DVD-ROM busted?

[fourtheboys96]

a couple of days ago it was still working.

now it wont read any king of CD.

how would i know if it needs replacement or just simple serving like cleaning etc.

tnx!

[ineedmorehp]

if you know how to disassemble your laptop then open it up and check if there are stucked plastic or foreign items. Worst case, replace it w/ DVD +/- RW w/ lightscribe.

[BlueBimmer]

simple...clean it muna...if it works then dumi lang

[VtEC]

linis mo muna bro yong lens baka madumi lang.sabi nga nila if symptoms persists, go to the nearest computer shop and let them do the magic.

[pakupakupaku]

http://support.microsoft.com/kb/314060/EN-US/

Step 1: Start Registry Editor

Click Start, click Run, type regedit, and then click OK. Registry Editor starts.Step 2: Delete the UpperFilters registry entry

1.In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.2.Expand SYSTEM, and then expand CurrentControlSet.3.Expand Control, and then expand Class.4.Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.5.In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.6.On the Edit menu, click Delete.7.When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:Are you sure you want to delete this value?
The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step.Step 3: Delete the LowerFilters registry entry

1.In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.2.Expand SYSTEM, and then expand CurrentControlSet.3.Expand Control, and then expand Class.4.Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.5.In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.6.On the Edit menu, click Delete.7.When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:Are you sure you want to delete this value?
The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.8.Exit Registry Editor.Step 4: Restart the computer


************if this still doesnt work go to device manager look for the name of the drive then go to google search a firmware update for it. In my case Ill google "HP DVD Writer 640c firmware" download it install then restart.




************if nothing still go to the manufacturers website look for the service manual - look for how to remove the cdrom drive out of the notebook - remove it put it back in then try again.

If this all fails claim for the warranty


****dont even try to do this if the drive is working properly*******

[fourtheboys96]

ok will try the microsoft procedure.

was able to remove the CD player last night but was not able to to anything significant.

i hope it gets fixed this time.

[karlbo]

http://support.microsoft.com/kb/314060/EN-US/

Step 1: Start Registry Editor

Click Start, click Run, type regedit, and then click OK. Registry Editor starts.Step 2: Delete the UpperFilters registry entry

1.In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.2.Expand SYSTEM, and then expand CurrentControlSet.3.Expand Control, and then expand Class.4.Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.5.In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.6.On the Edit menu, click Delete.7.When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:Are you sure you want to delete this value?
The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step.Step 3: Delete the LowerFilters registry entry

1.In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.2.Expand SYSTEM, and then expand CurrentControlSet.3.Expand Control, and then expand Class.4.Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.5.In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.6.On the Edit menu, click Delete.7.When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:Are you sure you want to delete this value?
The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.8.Exit Registry Editor.Step 4: Restart the computer


************if this still doesnt work go to device manager look for the name of the drive then go to google search a firmware update for it. In my case Ill google "HP DVD Writer 640c firmware" download it install then restart.




************if nothing still go to the manufacturers website look for the service manual - look for how to remove the cdrom drive out of the notebook - remove it put it back in then try again.

If this all fails claim for the warranty


****dont even try to do this if the drive is working properly*******

this is the 1st troubleshooting step that i can think of. deleting the upper and lower filters from the registry.

[drey]

Im facing same problems as well... Ayaw mag write ang laptop ko :sad:

Everytime I want to burn a disc, sabi sa Nero completed pero once I put it again, walang laman. :sad:

[fourtheboys96]

i also discovered the problem while using nero.

the program said insert disc when in fact there is a disc inside the drive already.

[A121]

do you have original cds? try testing them first.

wait, may nero drivespeed ka ba? try mong iset ung read speed nya to a very low speed (say 4x). para mapabasa man lang, pero sa tingin ko kelangan ng paltan nyan.

[pakupakupaku]

Im facing same problems as well... Ayaw mag write ang laptop ko :sad:

Everytime I want to burn a disc, sabi sa Nero completed pero once I put it again, walang laman. :sad:

Try burning using windows media player- if it doesnt burn try to burn while your notebook is standing on its side(changing the center of gravity), although support the LCD frame while doing it, because if it burns successfully then its a mechanical defect maybe the lens is worned out or the spring below the lens.

Try disabling nero on startup - or just disable everything on startup - Start->run->msconfig
uncheck Load Startup items - restart, then try again(this will disable your firewall and antivirus if you have one just reinstall it if you want it back on startup).

Or go to the startup tab then uncheck anything on the list that says nero.

[drey]

Thanks sir... Will try to do it when I get back at home.

[fourtheboys96]

magkano ba ang DVD writer for laptops?

kaya ba ng pentium 3 ang DVD writers?

ayaw pa din magbasa nung DVD-ROM nung laptop ko eh. ndi ko tuloy ma burn yung movies na download ko hehehe

[ineedmorehp]

mga 3-5k slim

[SpiritBeing]

malamang sira na lens nyan, gaano na ba katagal yan?

[fourtheboys96]

malamang sira na lens nyan, gaano na ba katagal yan?

i got it from my brother more than a year ago but the laptop itself i think is about 4 to 5 years old na.

i am suspecting the lens might the culprit also.

if i reinstall the OS and other programs, will there be a chance ng gumana siya? this is assuming na ndi lens yung problem.

tnx!

[akal]

i had the same problem before. tried cleaning, wa epek. i had it replaced na lang with dvd-rw for 2.5t. if your drive is old then it need replacement.

[fourtheboys96]

i definitely have to change the DVD-ROM.

i opened the drive itself and found out that the brown-colored ribbon connected to the lens is already torn maybe due to normal wear and tear.

this happened to my portable CD player before.

what brand do you recommend? can a pentium 3 support a DVD writer?

[jonski]

OT

Ayaw mag read ng dvd-rom ko pag maglagay ako ng cd. Kapag naglagay ba ako ng external DVD-rom ay pwede na gamitin kahit sira yung dvd-rom sa loob ng laptop?

[ghosthunter]

OT

Ayaw mag read ng dvd-rom ko pag maglagay ako ng cd. Kapag naglagay ba ako ng external DVD-rom ay pwede na gamitin kahit sira yung dvd-rom sa loob ng laptop?

Yes. If your built-in DVD drive is broken, you can use an external USB DVD drive to access your CDs and DVDs. In our office, I have a USB DVD drive in case anyone needs to access a CD or DVD. I have long stopped equipping office PCs with CDroms and fdd. Waste of money.