Can't remotely access my CCTV after upgrading to PLDT Fibr

[boybi]

Nag open na ako ng ports sa modem ng PLDT hindi ko pa rin ma-access CCTV ko via internet.

[dr. d]

Nag open na ako ng ports sa modem ng PLDT hindi ko pa rin ma-access CCTV ko via internet.

call pldt and tell us their reply..

- - - - - - - - - - - - - - - - - - - - - -

Nag open na ako ng ports sa modem ng PLDT hindi ko pa rin ma-access CCTV ko via internet.

call pldt and tell us their reply..

[12vdc]

Some cctv requires port forwarding with specific port to be opened like a suffix ip: port.

[12vdc]

Btw whats the pldt modem ip, bridge mode static wan, routed/mer, pppoe, dhcp? Port forwarding is useful if you are behind a firewall or another private ip separating the wan.

[nelany]

Plus the CCTV will require a static IP address. Normally it will require a router plug into the modem and configure the router (fort forwarding, static IP address and the open port used).

[dr. d]

but shouldn't pldt have done all these, making sure it works fine, before they left?

[12vdc]

No, carrier is limited to internet transport only. Cctv is a client app., not unless the cctv is part of the internet package.

[99moves]

maybe you could try to use another router instead. but you have to change the fibr modem to bridge mode.

my fibr modem i have to call pldt for them to make this change. nagtry ako dati palitan nawala lang connection ko. sila lang daw makakapag change remotely.

[12vdc]

There are cctvs that hook to centralized servers na kahit dhcp or behind the router, they should work. I guess these fibr modems are dhcp on both WAN and LAN thats why the cctv couldn't connect. Bridging the router is one solution and its also ideal to have a static ip on WAN to make it more visible over public iP.

[boybi]

naka port forwarding na pero di pa rin ma-access.

parehong naka pldt fibr sa office at bahay. pero parehong hindi ko ma-view cctv sa bahay and office.

i can access the admin config page of the pldt modem. pwede ko bang palitan to bridge mode sa modem lang without informing pldt?

- - - - - - - - - - - - - - - - - - - - - -

naka port forwarding na pero di pa rin ma-access.

parehong naka pldt fibr sa office at bahay. pero parehong hindi ko ma-view cctv sa bahay and office.

i can access the admin config page of the pldt modem. pwede ko bang palitan to bridge mode sa modem lang without informing pldt?

[99moves]

naka port forwarding na pero di pa rin ma-access.

parehong naka pldt fibr sa office at bahay. pero parehong hindi ko ma-view cctv sa bahay and office.

i can access the admin config page of the pldt modem. pwede ko bang palitan to bridge mode sa modem lang without informing pldt?

- - - - - - - - - - - - - - - - - - - - - -

naka port forwarding na pero di pa rin ma-access.

parehong naka pldt fibr sa office at bahay. pero parehong hindi ko ma-view cctv sa bahay and office.

i can access the admin config page of the pldt modem. pwede ko bang palitan to bridge mode sa modem lang without informing pldt?

sabi nung nag install sakin pwede daw. nung ginawa ko bridge mode walang internet going to the router tapos i can only access the admin page when connected by wifi.

what is weird is may internet ako pag connected ako via wifi dun sa modem pero pag via cable wala. kaya wala din internet yung router ko.

naibalik ko naman sa route mode. you could try it i guess.

[confused shoes]

what is weird is may internet ako pag connected ako via wifi dun sa modem pero pag via cable wala. kaya wala din internet yung router ko.

By default, LAN1 lang ang naka enable sa PLDT fibr. Or, the installer may have disabled all LANs. Login as Admin and enable the LANs.

[npor]

You can use no-ip if you have a dynamic ip

[boybi]

You can use no-ip if you have a dynamic ip

What is no-ip?

[RandMcnally]

Maybe you just need a DDNS solution or a cloud DVR solution. Search for CCTV on cloud or CCTV on DDNS

[boybi]

I think naka DDNS na ako. Parang url na ang nilalagay ko sa host field sa app na gamit ko to access the cctv remotely.

[kisshmet]

I presume only the modem was changed & its not wifi capable

Then the new modem doesnt allow the port your application to monitor the cctv is using

To verify which ports are open on pldt end, directly connect the lan segment (bypass the wan) of your old wifi router to the ethernet port of the new fiber modem then use dyn dns tool via browser in the computer also connected to the lan interface of the existing wifi router. Dont forget to turn off the dhcp of your old wifi router

If it happens that the port is not open then you have to request pldt to open it on their end. otherwise youll continue to be cctv blind

[boybi]

What is dyn dns for? Googled it and it requires subscription.

[machine.pistol]

I use DYNDNS to be able to access my ipcams at home remotely using my laptop and iPhone. It requires a yearly subscription. DYNDNS allows me to do some log-in with username and password before I can access my ipcams.

I also had problems with my ipcams and DYNDNS. I was informed that my internet subscription is "dynamic", meaning my IP address changes regularly (quarterly?). So my ipcams must be reconfigured every time. To avoid that issue, it was suggested that I request PLDT for static IP address for an additional fee. For now mine is dynamic.

[boybi]

How much would it cost to have a static IP from PLDT?