Can't remotely access my CCTV after upgrading to PLDT Fibr

**boybi** · August 21st, 2015 12:03 PM

Nag open na ako ng ports sa modem ng PLDT hindi ko pa rin ma-access CCTV ko via internet.

**dr. d** · August 21st, 2015 12:37 PM

Originally Posted by boybi

Nag open na ako ng ports sa modem ng PLDT hindi ko pa rin ma-access CCTV ko via internet.

call pldt and tell us their reply..

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Originally Posted by boybi

Nag open na ako ng ports sa modem ng PLDT hindi ko pa rin ma-access CCTV ko via internet.

call pldt and tell us their reply..

**12vdc** · August 21st, 2015 12:47 PM

Some cctv requires port forwarding with specific port to be opened like a suffix ip: port.

**12vdc** · August 21st, 2015 12:53 PM

Btw whats the pldt modem ip, bridge mode static wan, routed/mer, pppoe, dhcp? Port forwarding is useful if you are behind a firewall or another private ip separating the wan.

**nelany** · August 21st, 2015 02:41 PM

Plus the CCTV will require a static IP address. Normally it will require a router plug into the modem and configure the router (fort forwarding, static IP address and the open port used).

**dr. d** · August 21st, 2015 02:42 PM

but shouldn't pldt have done all these, making sure it works fine, before they left?

**12vdc** · August 21st, 2015 03:03 PM

No, carrier is limited to internet transport only. Cctv is a client app., not unless the cctv is part of the internet package.

**99moves** · August 21st, 2015 04:08 PM

maybe you could try to use another router instead. but you have to change the fibr modem to bridge mode.

my fibr modem i have to call pldt for them to make this change. nagtry ako dati palitan nawala lang connection ko. sila lang daw makakapag change remotely.

**12vdc** · August 21st, 2015 04:40 PM

There are cctvs that hook to centralized servers na kahit dhcp or behind the router, they should work. I guess these fibr modems are dhcp on both WAN and LAN thats why the cctv couldn't connect. Bridging the router is one solution and its also ideal to have a static ip on WAN to make it more visible over public iP.

**boybi** · August 21st, 2015 04:44 PM

naka port forwarding na pero di pa rin ma-access.

parehong naka pldt fibr sa office at bahay. pero parehong hindi ko ma-view cctv sa bahay and office.

i can access the admin config page of the pldt modem. pwede ko bang palitan to bridge mode sa modem lang without informing pldt?

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naka port forwarding na pero di pa rin ma-access.

parehong naka pldt fibr sa office at bahay. pero parehong hindi ko ma-view cctv sa bahay and office.

i can access the admin config page of the pldt modem. pwede ko bang palitan to bridge mode sa modem lang without informing pldt?