bro, malabo yata yan na two weeks without reply... the system started only accepting emails last January 14 (meaning one week pa lang na-introduce). I sent one on that day for my passport renewal and got a reply last January 17 for an appointment this morning.
Went there this morning and it took me more than an hour for the whole process (ang cute nung encoder dun sa may auditorium - her name is carmela.) :cupidhit:
however unlike before, releasing will be after 14 days pag normal. 7 days pag "express". in a few months time siguro, makabawi na sila sa workload.





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