in the olden days, we would bring our TV, big and heavy as it was (CRT, 'natch!) to the service center.
but then again, our TV wasn't nailed to the wall.
if TS's is nailed to the wall, he probably has little choice but to call the serviceman.
if owner can't contact samsung, i recommend he brings it to the service center.
that is, if he can't do home troubleshooting, as what some online instructions suggest.
our current tv is a 32 inch samsung that we purchased, used, for a song, from previous owner who was "moving up".
it's been over 5 years of satisfying viewing.





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