Fellow PLDT MyDSL subscribers, how's your internet connection?

[jaeger]

Been a PLDT myDSL subscriber for around 4 years already (got myDSL Personal 4 yrs. ago - don't know what they call this plan now) . I get the fastest download speed every Sunday morning -up to 350KB/s (that's 350 KiloBytes/s not 350 kilobits/s) as indicated by IDM. The rest of the time it's only around 60~70KB/s.

[chieffy]

nag improve after ko mag resquest sa customer service ng speed upgrade...sagwa ng connection nila for the last 3 months dito sa area namin...laging nadi disconnect before ng upgrade...nawawalan tuloy ako ng customers sa shop...kung di pa ako nag request eh di nila iupgrade ng kusa ang dsl connection ko...im paying 4k per month para sa package namin....i should be getting 2.2mbps with static ip address...hanggang ngayon dynamic pa rin itong sa amin

[chieffy]

dagdag ko lang...minsan pa na disconnect kapag may gumamit lang ng phone...

[akal]

MyDSL sucks bigtime (San Joaquin,Pasig Area). Kaya lang no other choice eh. Lagi napuputol pag nag chat kmi ng wife ko. Tapos hirap na mag-connect. Lagi naman pinupuntahan ng service crew kaya lang ganun pa rin. Nakakapagod na mag-complain. Pinapapalitan namin yung modem pero ayaw naman at ok naman daw. I told my wife to look for other alternative kaya lang mukhang PLDT lang ang available sa area namin. Mukhang ganun din yata sa Smartbro. We are really diappointed with PLDT Dsl. Again, It SUCKS BIGTIME!!

[boybi]

dagdag ko lang...minsan pa na disconnect kapag may gumamit lang ng phone...

chieffy, baka defective na yung data splitter mo kaya ganyan.

[drey]

for now, okay lang naman sa amin...

Sana di makatulad sa Smart Bro ko dati... :sad:

[CVT]

Mayroon bang (3-month) trial period ang PLDT MyDSL para malaman kung walang problema ang connection?

I am planning to replace my SmartBro with this.

SmartBro is very reliable in our area (LPC) but slows down from time to time. More importantly, I don't want its canopy protruding on top of our roof. PLDT's setup is definitely a lot more neat...

TIA.

3404:surfing:

[chieffy]

yung nga palang disconnection ng DSL sa shop ko ay may oras...mula 8 am to 12 noon at 6pm to 8 pm...sabi nga ng nakausap kong customer service representative sa jupiter mukhang di talaga sa shop ang diperensya...sa dami ng reklamo nyo eh di lang pala sa Jupiter, Makati area may problema...sana maayos na nila agad...

chieffy, baka defective na yung data splitter mo kaya ganyan.

i will have it checked again...may pumunta na from PLDT dito to check the connection...bihira na mangyari ito simula ng speed upgrade...nawala na rin yung ingay kapag nakinig ka sa handset....

[boybi]

After patiently calling 172 almost everyday, mukhang nakulitan na sila and fixed my DSL connection problem.

[OTEP]

Ang bagal ng Tsikot.com dito and sa Caloocan. Both PLDT DSL...

[boybi]

Same here, kahit na mabilis na ang DSL ko, ang bagal pa rin ng Tsikot.

[chieffy]

After patiently calling 172 almost everyday, mukhang nakulitan na sila and fixed my DSL connection problem.

yan pa ang hirap sa kanila, kailangan pang kulitin para lang ayusin...

[boybi]

Damn, kung kelan naging maayos yung internet connection ko, ngayon pa ako walang maisip na ma-download Kelan ba magstart ulit mga TV series like Heroes, Prison Break, etc.?

[kimpOy]

ahahaha
TOP GEAR na lang muna...

[pup2]

Ako nasiraan ng PLDT DSL for almost 2 weeks. Akala ko ngayon ayos na kaso nadidisconnect intermittently. Panibagong round ng kulitan na naman!!! :rant:

[mackoto]

ok sana pldt, customer service lang sobrang bagsak even tech support. i suggest guys tiyagain nio, nagbibigay naman sila ng rebates. last bill namin sa office naka 350 pesos lng cause we have 12kplus of rebates

[chuaed]

lousy as hell, parang sinasadya nila... kay pldt, or globe and the same goes with the rest of the provider...

technical support, forget about it wala talaga kwenta... hirap tawagan, pag nakapasok the'll just put you on hold tapos niyan biglang "tok" busy na, kaya tawag ulit hanggan sa mayroon talaga sumagot tapos kausap mo walang alam, kunin ang pangalan, hingin ang PL number yada yada yada... tapos tanungin pa nila kung kailan birthday mo, hello, reregalohan mo ba ako? tsk tsk afterward sasabihin nila na naka log iyun report at i-forward sa technical support.... hell, sino kausap ko wala rin kwenta... tsk tsk... tapos wala nangyari hanggan inabot ng ilan araw, ni hi ni ha ni tawagan ako wala, tapos report ako ulit, same procedure at sasabihin nila na i-log iyun repot at i-forward sa tech... hello ano nangyari sa unang report ko?

i'm sure hindi ako nagiisa sa ganitong problema dito...

[boybi]

ok sana pldt, customer service lang sobrang bagsak even tech support. i suggest guys tiyagain nio, nagbibigay naman sila ng rebates. last bill namin sa office naka 350 pesos lng cause we have 12kplus of rebates

Paano humingi ng rebates?

[gerald_g]

i've had pldt my dsl for several months now.. i actually have the bundled phone and dsl plan 888..

i've been, so far, satisfied with the service. i've been getting around 600 - 900kbps download speed. we have the service in marikina heights, marikina.

it has been faster than our smart bro here in ortigas ext., pasig.

[scharnhorst]

Pagong ang PLDT DSL ko. inaabot ng ilang minuto magload lang ng tsikot forums page.

di pa nakakastream sa youtube.