PLDT Customer Service is really poor.Ang hirap pa nila kontakin. Am not a subscriber but my officemates can attest to this, minsan pinapadaan pa sa amin yung mga complains nila so we can elevate to our account manager in PLDT, then dun pa lang sila a-action. tsk tsk tsk poor service that is, the subscriber is at the mercy of PLDT while you suffer these problems.