Does CASA do what it says it does?

[jayelgee]

Tanong lang sa mga dating taga-CASA at nakakaalam...when one brings his car to the CASA for the periodic maintenance check-up, does the CASA really do each and every service/activity it says it does? They normally have a long list of to-do items which I sometimes feel is to make it appear you're getting your money's worth when in actuality, they don't really perform all those to-do items. Please enlighten. Thanks.

[slicker_boi]

I don't have my car serviced at the casa. But aren't you allowed inside to watch your car being inspected?

[odell]

nope.. hinde pwede pumasok normally sa mga service bay nila

[jayelgee]

odell is right. that's why you don't really know if they really did all that they said they would do.

[sherwintommy]

simple lang yan,..if you dont trust your casa..then dont take it there....peaccceeeee,,,,,

[kiper]

sherwin..

usually kasi there's no other option except the casa.

lalo na pag bago pa at under warranty pa.

un lang po ang sa akin.


pag bumibisita ako sa casa.. for every 5,000 kms PMS..

feeling ko ung change oil lang ung matuwid na nagagawa nila.

ung mga inspection etc.. parang sa papel lang nagagawa.

[kmo]

so far samin naman sa mga cars namin na casa maintained ok naman especially yung sa toyota cars namin na lagi sa shaw tpos bm na casa ...... depende na ata yan e kung san casa ka nagpapatignin

[niky]

Do no other casas allow you inside? I've become very familiar with the inside of the Ford Alabang Service Area, ever since my car got into an accident (hirap kasi sa tire balance/wheel bearings... curb'd mags, eh... ). I've been to the painting area, the alignment area, and I've been able to sit in while they disassembled and diagnosed my wheel bearing.

Of course, I haven't sat in on a full oil change, but they're very liberal about allowing you in to see your baby while it's there.

As for the long checklist... the checklist is every possible thing they can look at... NOT everything that they are SUPPOSED to look at. Only certain things are required during certain service checks, so they don't always check every single item.

But then, they could be lazy... that's why the supervisor usually asks if you want to check over your vehicle before you leave.

[nugundam93]

usually yes. depending on if kilala ka rin dun, they can let you into the service area itself.

[speedyfix]

i doubt it, most of the major stuff siguro they do but the rest like bolt tightening and minor stuff they probably don't do.

[bardigones]

sherwin..

usually kasi there's no other option except the casa.

lalo na pag bago pa at under warranty pa.

un lang po ang sa akin.


pag bumibisita ako sa casa.. for every 5,000 kms PMS..

feeling ko ung change oil lang ung matuwid na nagagawa nila.

ung mga inspection etc.. parang sa papel lang nagagawa.

true. ford edsa?

[dfa172001]

maraming kalokohan sa casa, dati napanood ko sa bitag ni tulfo, natuklasan yung kalokohan sa nissan service center sa manila, abd santos.

[theveed]

Based sa experience ko, depende talaga sa casa.

So far, sa Nissan Mantrade, happy ako sa service nila.

Sa Toyota Pasong Tamo (old branch) and Toyota Marikina (near sports center), sobrang di ako babalik dun hehe.

Yung sa P.Tamo dati, lumulubog yung brakes ko, so I left it with them coz I'm late for work. Told them not to change anything, just tell me what the problem is. They said the brake master assembly needs to be changed, 8K+ and I need to leave the car for 2 days since they don't have the parts (kukunin pa sa Toyota Cubao)... I said no, brought it to the Petron station beside Wizzard sa T. Morato, turns out na 1 brake hose may leak. That's it. A couple of hundred bucks took care of the problem.

Marikina, car was supposed to be tuned up (change plugs), clean AC... after 3 months, AC conked out, brought it to an AC shop and the evaporator was dirty as hell. I checked the plugs and they didn't change the plugs (I was using bosch before, Casa aint supposed to be using bosch).

[jayelgee]

from all the answers, i get the feeling that not all CASA's do what they tell you they are supposed to do during periodic maintenance checkups...simple lang naman yung list of to-do items nila for periodic maintenance checkup, especially kung bago pa yung car...madaming check this, inspect that...but do they really do each and every one they say they will do...do they really actually inspect this and check that...looks like the answer is "no" and as such, i am actually overpaying for the service i am getting.

kung ganun lang, magpapa-regular maintenance checkup na lang ako sa shop/station where i can see what they are doing to my car.

[theveed]

One of the things that I wonder all the time is the PMS of new cars.

Especially with plugs.

Sa US, normal plugs aren't replaced until it reaches 10K miles or so, mga iridium tipped 100K miles before they replace it sa casa.

Dito unang PMS mo palang papalitan na... Makes ABSOLUTELY no sense since a new car will have great burn sa engine, there's no reason why this needs to be done.

There's no way for you to know either if it was replaced or not, unless you marked it beforehand.

Daming kagaguhan ginagawa sa PMS na racket.

[baludoy]

so far so good naman experience ko sa honda alabang. everytime i have the pms of the jazz over there pinapa-uwi naman yung mga replaced parts na ginawa (sparkplugs and element/filter).hopefully galing talaga sa jazz namin yun
ang ayoko lang eh pabalik-balik ako paayos ng alarm dun.pero the good thing is they fix it and replace the damaged parts w/o any charges

p.s. once nga lang pala di pala nailagay sa queue yung auto even though i was told the night before may numero na ko.before lunch ko pa nalaman na wala ako sa linya kaya kausap kaagad sa kina-uukulan at na remedyohan naman

ot lang. may nag pa-repaint na ba ng auto sa casa dito?
how was it?

[theveed]

Casa rarely do their own painting. Subcon usually.

[niky]

Yup... only advantage is they have a clean painting booth. You can have usually have higher quality work done outside for the same price.

[XTO]

for me, go to casa during warranty period but prior to your last free pms, i suggest not to go na. just follow the maint manual kung ano ang dapat i-check up mahirap na! since last visit mo na yun for free anything can happen after that. i remember my chinese friend who owns also a '01 crosswind (a/t nga lang) he always told me "LALO SISIRA SA KASA" hehe

[niky]

Ay naku... don't talk to me about crosswinds!!! Ang mahal ng parts!!!!!