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  1. Join Date
    Jan 2010
    Posts
    5
    #1
    I had a very bad experience having my radiator repaired
    at nissan makati.They claim that the repaired my radiator
    and charged me much.A week after,my radiator overheated
    and almost had an accident on my way to baguio..I was forced to have it repaired at local radiator shop in baguio and lo!!! the mechanic told me
    that the nothing has been done to may radiator(just a
    replacement of the top cap),he showed me what is the problem,
    apparently the radiator is clogged and full of brown matter.I was
    charged a week before for radiator overhaul,engine coolant replacement,
    blah blah blah.Hay! Guys be carefull at these casa's charged you,what they tel you is not 100% true!!!!

  2. Join Date
    Apr 2009
    Posts
    1,675
    #2
    I'm sorry, pero sir, bakit sa casa pa kasi kayo nagpagawa? There are so many trusted shops out there.

    Anyway, radiator repair lang, madali lang gawin yan, hindi pa nila inayos at muntik ka pang maaksidente tsk3. beware of this casa.

  3. Join Date
    Jan 2010
    Posts
    5
    #3
    oo nga sir, alam mo naman sir pag casa,reputation nila ok,pero since nung nag ondoy nag deteriorate talaga ayung service nila,yung isang car namin na xtrail nga 3 times na ginawa dun,pabalik balik ang sira d nila maayos.!!!

  4. Join Date
    Jun 2009
    Posts
    369
    #4
    sir, which casa po yan sa makati? CRVI, or Mantrade? dalawa po kasi sila sa makati eh...

  5. Join Date
    Jan 2010
    Posts
    5
    #5
    sir sa crvi sa pasong tamo extension

  6. Join Date
    Nov 2006
    Posts
    179
    #6
    Actually to be honest madaming casang ganyan... and usually the management is not to blame but the service mechanics themselves. Some even steal the new parts and will tell their supervisor that they had "replaced" the said part. Mga makukulit na mekaniko yan.

    Before our rav 4 was serviced in one of the Toyota casas here years ago, and the mechanic replaced our PHilips head light (Di pa uso H.I.D nun )w/ an ordinary one! (We complained and the Mechanic said "nagkamali lang ng lagay". E first and foremost it is not the headlight they're repairing. What The?!

  7. Join Date
    Jul 2007
    Posts
    2,848
    #7
    Not surprised, nissan dealerships sucks! had my car repaired once sa kanila, those sh**h**ds left my car window open! ayun puro alikabok when i got it back! B4 dapat tagal makuha yung parts, nasa planta pa daw sa pampanga? anu yun sa chop chopan apalit-plant?

  8. Join Date
    Jul 2008
    Posts
    198
    #8
    Quote Originally Posted by jbs71598 View Post
    I had a very bad experience having my radiator repaired
    at nissan makati.They claim that the repaired my radiator
    and charged me much.A week after,my radiator overheated
    and almost had an accident on my way to baguio..I was forced to have it repaired at local radiator shop in baguio and lo!!! the mechanic told me
    that the nothing has been done to may radiator(just a
    replacement of the top cap),he showed me what is the problem,
    apparently the radiator is clogged and full of brown matter.I was
    charged a week before for radiator overhaul,engine coolant replacement,
    blah blah blah.Hay! Guys be carefull at these casa's charged you,what they tel you is not 100% true!!!!
    Noted sir. send me your details via private message para mapaimbistigahan natin ito? have your nissan dealer's customer service rep called you after the service they have given you? may after sales and service personel usually na tumatawag after every service given by the dealer. eventhough this incident was not done by our team of dealers dapat excellent and intelligent service parin ang binibigay ng mga kapwa namin dealer kasi kami rin maapektuhan ng mga incident na ganyan.

    NINYO
    TEAM NISSAN

  9. Join Date
    Feb 2007
    Posts
    103
    #9
    Quote Originally Posted by blue_gambit View Post
    Not surprised, nissan dealerships sucks! had my car repaired once sa kanila, those sh**h**ds left my car window open! ayun puro alikabok when i got it back! B4 dapat tagal makuha yung parts, nasa planta pa daw sa pampanga? anu yun sa chop chopan apalit-plant?
    Haha di nman lahat! Just like Ignited said.. Nissan Balintawak is very nice!

  10. Join Date
    Jul 2008
    Posts
    198
    #10
    Quote Originally Posted by blue_gambit View Post
    Not surprised, nissan dealerships sucks! had my car repaired once sa kanila, those sh**h**ds left my car window open! ayun puro alikabok when i got it back! B4 dapat tagal makuha yung parts, nasa planta pa daw sa pampanga? anu yun sa chop chopan apalit-plant?
    Di naman lahat sir. we here at Nissan Westgate are even globally awarded for customer satisfaction vs other dealers sa south east asia. Dito ka nalang paservice kung gusto mo ng quality service sa kotse mo.

  11. Join Date
    Apr 2005
    Posts
    407
    #11
    Quote Originally Posted by jbs71598 View Post
    sir sa crvi sa pasong tamo extension
    Dyan ako huling nag-pa-PMS, nakalimutan ba namang gawan ng job order yong sasakyan ko. Kaya naka-tengga lang sasakyan ng dalawang araw(over the weekend). Nakalimutan daw nung hinayupak na service advisor. May mga good feedbacks pa naman dito noon on their expertise. Kaya lang nag-deteriorate na rin yata ang service.
    Masubukan nga ang Nissan Mantrade next time, mukhang mas maayos.

    Quote Originally Posted by RED XIII View Post
    Haha di nman lahat! Just like Ignited said.. Nissan Balintawak is very nice!
    Yes, i have very good experience with Nissan Balintawak. kaso, sobrang layo na rin sya sa akin considering yong traffic ngayon sa ginagawang MRT at concrete reblocking sa EDSA. Pag maayos na lagay ng traffic, balik na ko dyan.

    Quote Originally Posted by njgarin View Post
    Di naman lahat sir. we here at Nissan Westgate are even globally awarded for customer satisfaction vs other dealers sa south east asia. Dito ka nalang paservice kung gusto mo ng quality service sa kotse mo.
    Sayang, mas malayo ang Alabang. Alin pa ba kasama sa group ng Nissan Westgate na dealership na maganda service?

  12. Join Date
    Feb 2005
    Posts
    1,057
    #12
    San pa magandang magpaservice. Mabagal din service sa Nissan Shaw. 1k pms inabot ng 9am to 2pm wtf

  13. Join Date
    Aug 2008
    Posts
    1,099
    #13
    grabe pala ang nissan casa's. oh well, eh bakit ba bibili ng bagong sentra

  14. Join Date
    Mar 2008
    Posts
    466
    #14
    Hmm ganyan pala dealership sa city. Dito sa province maayos ang CASA. You could even see old vehicles and other brands na nagpapaservice dito sa Nissan. Tapos habang nagbibilyar ka, you could take a glimpse at the window kung ano na ginagawa sa sasakyan mo. Pwede rin dun ka tumambay sa tapat ng sasakyan mo. BTW libre pa 15k pms ko. And you don't have wait. Just call one day before for appointment. Mahaba na ang isang oras para sa change oil at adjustment. Sabagay mas kokonti sasakyan dito sa province.

  15. Join Date
    Jul 2008
    Posts
    198
    #15
    Quote Originally Posted by Boy Torotot View Post
    Dyan ako huling nag-pa-PMS, nakalimutan ba namang gawan ng job order yong sasakyan ko. Kaya naka-tengga lang sasakyan ng dalawang araw(over the weekend). Nakalimutan daw nung hinayupak na service advisor. May mga good feedbacks pa naman dito noon on their expertise. Kaya lang nag-deteriorate na rin yata ang service.
    Masubukan nga ang Nissan Mantrade next time, mukhang mas maayos.


    Yes, i have very good experience with Nissan Balintawak. kaso, sobrang layo na rin sya sa akin considering yong traffic ngayon sa ginagawang MRT at concrete reblocking sa EDSA. Pag maayos na lagay ng traffic, balik na ko dyan.


    Sayang, mas malayo ang Alabang. Alin pa ba kasama sa group ng Nissan Westgate na dealership na maganda service?
    Nissan Shaw is part of Team Nissan.

  16. Join Date
    Jul 2008
    Posts
    198
    #16
    Quote Originally Posted by likot View Post
    San pa magandang magpaservice. Mabagal din service sa Nissan Shaw. 1k pms inabot ng 9am to 2pm wtf
    Baka marami lang nakapila sir. Didn't they give you an ETA para di ka naghihintay sa Showroom?

  17. Join Date
    Feb 2005
    Posts
    1,057
    #17
    Quote Originally Posted by njgarin View Post
    Baka marami lang nakapila sir. Didn't they give you an ETA para di ka naghihintay sa Showroom?
    ETA nila before lunch. Kaso 2pm ko na nakuha. Kung alam ko lang na 2pm sana kumain muna kami gutom inabot namin. Kasi sabi before lunch ok na sabi ko sa kasama ko intayin na natin before tayo mag lunch kasi mabilis lang pala yun pala di.

  18. Join Date
    Jul 2005
    Posts
    1,113
    #18
    Pag nagbigay ng ETA, dapat nasusunod yon or close to that time matapos, unless may nakitang iba pang problem aside from the agreed work to be done. Kaya nga meron silang appointment, normally at least 2 days before.

    Ibang usapan na pag walk-in ka lang. Kahit kasi magbigay ng ETA, understandable prioritized pa rin nila mga naka-appointment. Usually pag ako nagpapa-service, i ask them to text me na lang, kesa maghintay ako sa showroom.
    Last edited by swordsman; March 16th, 2010 at 01:15 PM. Reason: q already answered on previous post

  19. Join Date
    May 2006
    Posts
    1
    #19
    Quote Originally Posted by njgarin View Post
    Nissan Shaw is part of Team Nissan.
    i had my service nissan gallery, pretty good ...if you have problem with your nissan service you can always complain. Now if it always happens then there is a problem

  20. Join Date
    May 2009
    Posts
    12
    #20
    Good day mga kapatid,


    for my Nissan Serena,

    kahit galing pa ito sa Nissan balintawak - sa Nissan Mantrade ko siya dinadala. Yup tama after mong mag pa service a few days may tatawag sa iyo to check if ok na yung pinagawa mo .... but if not pwede mo naman ibalik or mag file ng complaint letters sa management.

    Always take note ang mga tao na nag service sa iyo and para pag nag file ka ng complaint maayos nila agad.

    But for me no problem sa Nissan Mantrade.

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