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  1. Join Date
    Aug 2006
    Posts
    383
    #41
    Supervisor yung position ng friend ko, she's been with the company for more than 5 years now, kung overall stats lang pag basihan yung lalake sana (last in sa group) ang matatangal, since basketball player si kuya at maraming politica ng kaibigan sa account, kaya ang pinag basihan nila sa pag float ay CSAT (para lang may masabi na meron pinag basihan), remember the CSAT thing is not an issue with our account and the memo was given to my friend ay 2 days before the effective date of her floating.

    Take note eversince naging supervisor friend ko, wala siya kahit anong "correction action" natangap sa mga managers niya..kasi masipag siya mag trabaho.

    Kaya minsan hinde fair sa mga callcenter mag work, kasi yung mga basura (sorry kung may matamaan hehehe lolz) pa ang tinitira nila at yung mga masisipag mag trabaho ang pinag iinitan.

    Mahina loob ng friend ko sa ganun bagay pero naawa ako sa kanya, kasi single parent of 1 then bread winner pa sa family niya..kaya she really need this job, kung agent position lang, kahit bukas makakahanap siya ng work sa ibang call center, kaso supervisor siya, kaya it will take time for her to find a job with the same position level.

    i was thinking, to help her kahit umpisa lang to consult a labor lawyer (kaso wala siya pang bayad), i heared that pag ganitong issue, pag pumunta ka sa DOLE ay prebono siya, sabi ng iba pag aagawan karaw ng mga lawyers dun dahil sure win yung case niya..

    Any help for my friend will be greatly appreciated.

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    Supervisor yung position ng friend ko, she's been with the company for more than 5 years now, kung overall stats lang pag basihan yung lalake sana (last in sa group) ang matatangal, since basketball player si kuya at maraming politica ng kaibigan sa account, kaya ang pinag basihan nila sa pag float ay CSAT (para lang may masabi na meron pinag basihan), remember the CSAT thing is not an issue with our account and the memo was given to my friend ay 2 days before the effective date of her floating.

    Take note eversince naging supervisor friend ko, wala siya kahit anong "correction action" natangap sa mga managers niya..kasi masipag siya mag trabaho.

    Kaya minsan hinde fair sa mga callcenter mag work, kasi yung mga basura (sorry kung may matamaan hehehe lolz) pa ang tinitira nila at yung mga masisipag mag trabaho ang pinag iinitan.

    Mahina loob ng friend ko sa ganun bagay pero naawa ako sa kanya, kasi single parent of 1 then bread winner pa sa family niya..kaya she really need this job, kung agent position lang, kahit bukas makakahanap siya ng work sa ibang call center, kaso supervisor siya, kaya it will take time for her to find a job with the same position level.

    i was thinking, to help her kahit umpisa lang to consult a labor lawyer (kaso wala siya pang bayad), i heared that pag ganitong issue, pag pumunta ka sa DOLE ay prebono siya, sabi ng iba pag aagawan karaw ng mga lawyers dun dahil sure win yung case niya..

    Any help for my friend will be greatly appreciated.

  2. Join Date
    Nov 2009
    Posts
    12,364
    #42
    Diba madali lang mag jump from 1 company to another?

    To add supervisory level na siya.

    The time and effort that will be exerted sa paglaban niya? I suggest its better off to look for a new company.


    Sent from my iPhone using Tapatalk

  3. Join Date
    Aug 2015
    Posts
    123
    #43
    Quote Originally Posted by earthlyken View Post
    Supervisor yung position ng friend ko, she's been with the company for more than 5 years now, kung overall stats lang pag basihan yung lalake sana (last in sa group) ang matatangal, since basketball player si kuya at maraming politica ng kaibigan sa account, kaya ang pinag basihan nila sa pag float ay CSAT (para lang may masabi na meron pinag basihan), remember the CSAT thing is not an issue with our account and the memo was given to my friend ay 2 days before the effective date of her floating.

    Take note eversince naging supervisor friend ko, wala siya kahit anong "correction action" natangap sa mga managers niya..kasi masipag siya mag trabaho.

    Kaya minsan hinde fair sa mga callcenter mag work, kasi yung mga basura (sorry kung may matamaan hehehe lolz) pa ang tinitira nila at yung mga masisipag mag trabaho ang pinag iinitan.

    Mahina loob ng friend ko sa ganun bagay pero naawa ako sa kanya, kasi single parent of 1 then bread winner pa sa family niya..kaya she really need this job, kung agent position lang, kahit bukas makakahanap siya ng work sa ibang call center, kaso supervisor siya, kaya it will take time for her to find a job with the same position level.

    i was thinking, to help her kahit umpisa lang to consult a labor lawyer (kaso wala siya pang bayad), i heared that pag ganitong issue, pag pumunta ka sa DOLE ay prebono siya, sabi ng iba pag aagawan karaw ng mga lawyers dun dahil sure win yung case niya..

    Any help for my friend will be greatly appreciated.

    - - - - - - - - - - - - - - - - - - - - - -

    Supervisor yung position ng friend ko, she's been with the company for more than 5 years now, kung overall stats lang pag basihan yung lalake sana (last in sa group) ang matatangal, since basketball player si kuya at maraming politica ng kaibigan sa account, kaya ang pinag basihan nila sa pag float ay CSAT (para lang may masabi na meron pinag basihan), remember the CSAT thing is not an issue with our account and the memo was given to my friend ay 2 days before the effective date of her floating.

    Take note eversince naging supervisor friend ko, wala siya kahit anong "correction action" natangap sa mga managers niya..kasi masipag siya mag trabaho.

    Kaya minsan hinde fair sa mga callcenter mag work, kasi yung mga basura (sorry kung may matamaan hehehe lolz) pa ang tinitira nila at yung mga masisipag mag trabaho ang pinag iinitan.

    Mahina loob ng friend ko sa ganun bagay pero naawa ako sa kanya, kasi single parent of 1 then bread winner pa sa family niya..kaya she really need this job, kung agent position lang, kahit bukas makakahanap siya ng work sa ibang call center, kaso supervisor siya, kaya it will take time for her to find a job with the same position level.

    i was thinking, to help her kahit umpisa lang to consult a labor lawyer (kaso wala siya pang bayad), i heared that pag ganitong issue, pag pumunta ka sa DOLE ay prebono siya, sabi ng iba pag aagawan karaw ng mga lawyers dun dahil sure win yung case niya..

    Any help for my friend will be greatly appreciated.
    Mukhang na politika friend mo ah.

  4. Join Date
    Aug 2006
    Posts
    383
    #44
    madali po mag jump from 1 center to another if agent position, kahit nextday may work kana agad..

    pero pag officer level...normally naka for pooling ka..or depende kung mass hiring ng officer yung center.


    our plan is to have her look for another job first then if she was able to get one, thats the time she can sue her previous center for illegal something i don't know..

    she can do that right?

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    madali po mag jump from 1 center to another if agent position, kahit nextday may work kana agad..

    pero pag officer level...normally naka for pooling ka..or depende kung mass hiring ng officer yung center.


    our plan is to have her look for another job first then if she was able to get one, thats the time she can sue her previous center for illegal something i don't know..

    she can do that right?

  5. Join Date
    Aug 2006
    Posts
    383
    #45
    sa call center, kailangan tall/pogi/maganda, packs/***y, athlete (preferably basketball player type) type para may future ka..

    kahit bobo sa english basta meron kang mga to...maganda career mo dito..lolz

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    sa call center, kailangan tall/pogi/maganda, packs/***y, athlete (preferably basketball player type) type para may future ka..

    kahit bobo sa english basta meron kang mga to...maganda career mo dito..lolz

  6. Join Date
    Aug 2015
    Posts
    220
    #46
    LoL....dami ko kilala call center agents na feeling ganda at gwafu lng, pero they enjoy the benifits of being regular

  7. Join Date
    Aug 2015
    Posts
    862
    #47
    Quote Originally Posted by earthlyken View Post
    sa call center, kailangan tall/pogi/maganda, packs/***y, athlete (preferably basketball player type) type para may future ka..

    kahit bobo sa english basta meron kang mga to...maganda career mo dito..lolz

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    sa call center, kailangan tall/pogi/maganda, packs/***y, athlete (preferably basketball player type) type para may future ka..

    kahit bobo sa english basta meron kang mga to...maganda career mo dito..lolz
    This is the exact opposite in my experience LOL. None of our hotshot bosses are like these. Not even close hahaha not sure san mo nakuha yan.

  8. Join Date
    Mar 2008
    Posts
    54,619
    #48
    - - - - - - - - - - - - - - - - - - - - - -

    Quote Originally Posted by earthlyken View Post
    sa call center, kailangan tall/pogi/maganda, packs/***y, athlete (preferably basketball player type) type para may future ka..

    kahit bobo sa english basta meron kang mga to...maganda career mo dito..lolz

    - - - - - - - - - - - - - - - - - - - - - -

    sa call center, kailangan tall/pogi/maganda, packs/***y, athlete (preferably basketball player type) type para may future ka..

    kahit bobo sa english basta meron kang mga to...maganda career mo dito..lolz
    so what do these guys really do, in the call center?

  9. Join Date
    Feb 2008
    Posts
    12,683
    #49
    Dont we call them call boys and call girls? Lol! Just kidding, my daughter works in a BPO so I dont refer to those companies as call centers but rather as GBCs - global business centers.

  10. Join Date
    Mar 2004
    Posts
    10,309
    #50
    If your friend is as good as you say she is, she would not be "floated" or terminated. Even if she was, it would be easy to find another job considering she is very qualified (according to you).

  11. Join Date
    Jul 2007
    Posts
    57,760
    #51
    Quote Originally Posted by dreamur View Post
    Dont we call them call boys and call girls? Lol! Just kidding, my daughter works in a BPO so I dont refer to those companies as call centers but rather as GBCs - global business centers.
    But some BPOs are really call centers. I call a spade a spade.

    When I was working in our Ortigas branch, there was a call center in our building and most of their employees smoked like chimneys. Everyone in the building got banned from the smoking area because they littered the area. Must be so stressful talaga.
    Last edited by _Cathy_; October 6th, 2015 at 10:27 AM.

  12. Join Date
    Oct 2002
    Posts
    40,599
    #52
    Quote Originally Posted by earthlyken View Post
    sa call center, kailangan tall/pogi/maganda, packs/***y, athlete (preferably basketball player type) type para may future ka..

    kahit bobo sa english basta meron kang mga to...maganda career mo dito..lolz

    - - - - - - - - - - - - - - - - - - - - - -

    sa call center, kailangan tall/pogi/maganda, packs/***y, athlete (preferably basketball player type) type para may future ka..

    kahit bobo sa english basta meron kang mga to...maganda career mo dito..lolz
    Bakit? Hinde naman nakikita mukha nila sa tawag or you mean they can used that to sleep with their superiors?

  13. Join Date
    Aug 2015
    Posts
    123
    #53
    Quote Originally Posted by Walter View Post
    If your friend is as good as you say she is, she would not be "floated" or terminated. Even if she was, it would be easy to find another job considering she is very qualified (according to you).
    This....

    Maybe the decision was made based on performance?

  14. Join Date
    Oct 2002
    Posts
    15,528
    #54
    Quote Originally Posted by sirLancelot View Post
    This....

    Maybe the decision was made based on performance?
    if the decision was made because of performance, it should be in the contract and performance issues are properly acknowledged by the employee.

  15. Join Date
    May 2006
    Posts
    8,357
    #55
    Quote Originally Posted by earthlyken View Post
    sa call center, kailangan tall/pogi/maganda, packs/***y, athlete (preferably basketball player type) type para may future ka..

    kahit bobo sa english basta meron kang mga to...maganda career mo dito..lolz

    - - - - - - - - - - - - - - - - - - - - - -

    sa call center, kailangan tall/pogi/maganda, packs/***y, athlete (preferably basketball player type) type para may future ka..

    kahit bobo sa english basta meron kang mga to...maganda career mo dito..lolz
    sa call center dapat maganda ang boses at fluent sa english di na baleng pandak at pangit dahil hindi naman sila nakikita. hindi sila sa front desk naka assign.

  16. Join Date
    Oct 2010
    Posts
    2,639
    #56
    Quote Originally Posted by Syuryuken View Post
    sa call center dapat maganda ang boses at fluent sa english di na baleng pandak at pangit dahil hindi naman sila nakikita. hindi sila sa front desk naka assign.
    nung minsan tinawagan ako ng toyota csr for after service survey daw; sabi ko wait,,, i will hang up if you can't speak clear and slow, para kang robot eh

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