angry citibank customer. warning: cursing galore

[altec]

Warning: not for the faint of heart. 10 minutes of cursing by a pinay, nakakahiya!!!!

http://www.youtube.com/v/qOiPC9WGOQo&hl=en&fs=1

[chua_riwap]

Grabe....napakinggan ko na yan.

Parang possesed yung babae dyan. Grabe kung mag-mura. Kawawa yung Customer Service ng Citibank.

Parang pinasok ng demonyo yung babaeng caller.......

[Horsepower]

Nasiraan ng ulo yung caller kasi wala syang cash, puro utang lang kaya nya. hehe

I like the customer service shots though. pitik pitik lang pero enough to further agitate the caller.

:rofl:

[falken]

Saludo ako dun sa customer service rep.

[Negus]

the profanities got triggered by the "kayo po?" reply by the agent. pero masama din na murahin nung babae ang buong sambayanang pilipino.

yung last part hindi ko maiintindihan, "baka ma-trace sa iyo yun pare?" ano ibig sabihin nun? i-escalate ba nung agent yung tawag?

merong pang-sinabi yung babae na minandohan daw siya at may nagbalak na magnakaw ng passport niya.

[Horsepower]

Actually, wala naman ginawa masama yung agent, He just said na hindi sya capable na i-connect sa Citibank USA yung caller...

I've never tried that kind of work but it seems really really stressful huh.

Siguro, I'll try to work a callcenter job for kicks. Agitating customers through sarcasm. Just envisioning myself doing it makes me laugh so hard already. :bwahaha:

[[archie]]

i used to work as a call center agent before but never encountered that kind of call. hehe

kami dati, tinatawanan lang namin yung mga ganyang calls. its useless to try to calm those people down.

[legend2destiny]

Hehe sabi nya may 13k sya I hope its dollar/or will be use for very very emergency para naman at least her emotional outrage have some kind of even a little reasonableness. This lady needs some kind of anger management course hehe

[v6dreamer]

With this of kind of abuse of course you can legally tell her to leave and hang up. Whether or not you get in trouble from your employer is really up to the employer. I have put up with my fair share of rude and abusive customers and I usually would respond with something along the lines of "You can take your business elsewhere" I was never a believer of any business is good business. If people don't respect me or my place of employment, then they can go somewhere else.

As you can hear the Reps. politely answer that abusive woman....for me, thats not a business anymore you are unable to help and talk when frantically acting worst than you'll ever know, she's totally out of this world.

With the 13 grand she just mention, I believe she doesnt a money in the bank. Period....bet a dollar on it.

[Gen. Miting]

the customer is always right

[s_quilicot]

the customer is always right

grabe buto hindi na temp asarin nung customer service rep yung babae. :bwahaha:

[dbuzz]

balikbayan... iyun bang tipong may mental mal-adjustment at milagrong tumagal sa USA at akala mo kung sino na pagdating dito sa atin.

pinaglalandakan ang 13k nya -sana dollars nga yun.

-may sayad ika nga.

naalaala ko noong high school ako at pauwi sa amin. may nakasabay akong kakilala, infact eh crush ko pamandin. pagdating namin sa probensya tanong nya "di ba puno ng kahimito yan?" tapos tinuro naman yung isa "iyan puno ng saging no?" .. sarap batukan eh.. samantalang hanggang elementary sa probensya sya. syempre pa-epek para sabihin ng nakakarinig na iba sya.:tounge2: and did'nt realize na maging ignorante sya.

sa totoo lang may kahawig akong experience dyan. medyo tipsy ako noon at naisipan kung mag withdraw sa atm on the middle of fun at walang lumalabas. syempre sa inis ko nag sisigaw ako doon sa guard at dugtong ko pa. "... uy $xxxxxx laman ng card ko dito" pero di ako nag mumura.. mataas lang boses ko doon sa kawawang guard na wala namang kinalaman. kasi sabi eh baka daw walang laman(joke nya lang siguro) -nainis ako. mabuti dumating kasama ko sinubukan card nya ok. then, subok ko akin uli -ok rin... mali pala pindot ko. then balak ko pang ipaglalandakan sa guard yung receipt pero hinila na ako ng kasama ko. hehehe alak talaga o.

[roninblade]

wow. anlutong ng mga p#7* nya. nagtataka lang ako at hindi pa inatake sa puso yung caller, mukhang sobra taas na ng BP eh.

[Horsepower]

kaya nga super tempting i-agitate lalo :evillaugh

[actor21]

grabe walang breeding..baka naman asawa ni Gen. Garcia ito, tipong wiwidrawhin na ang pera kase me TRO saka na sa mga accounts hehehe

[sequoia]

Ganyan daw tumalak yung asawa dati nung friend ko. buti nagawa nyang hiwalayan. battered husband kasi eh.

[CVT]

Magaling ang CSR,- cool under curse....

7606:mobile1:

[jansky]

hahahahahah CSR Cool under Curse
now thats what we call them

[Zeus]

Nagtatako ako bakit si Dish ang laging nakakasagot ng babae? 3 bewses yata siya tumawag e

[c_cube]

mukhang batikan na CSR. simple lang kung humirit

ano kinalaman nun passport niya? hindi ko na gets yun