I pity you bro. Like you, I'm a satisfied customer of Autocircle. Kia Pasig pa sila noon, then Metroeast. Sinundan ko si Ronan Flores (SA). But then they sold Metroeast and put up shop sa Cogeo, I thought malayo so I tried metroeast again with it's new management when my next pms came up. I did not like the experience but won't provide details na lang. I made sure that I watched the servicing but even that did not provide me the comfort of getting the best service. I decided immediately right after that I will not be going back. A few weeks ago, I contacted Ronan Flores to check if he will be transferring to Pasig (their owner bought pasig back) but said he will not be. I told him to expect me on my next PMS there in Cogeo even if malayo pa.

I suggest you talk to the Service Manager of Metroeast and demand an immediate fix on your problem. It is your right as a customer.