ProblemS with ISUZU rides...

**dieselNUBI** · November 19th, 2003 07:20 PM

i called isuzu ulet kanina para naman sa power window ko.
may stock na pala sila pero for sale daw, hindi for warranty!

inunahan ko na! sabi ko ano ba pinagkaiba non?!?
sabi nya iba daw kasi ang order ng warranty, iba sa sales.
e sabi ko last month pa ako nag pa order, wala?! tapos wala naman gusto bumili sa inyo ng power window... yan ang inorder nyo?!?

sabi nya ... "sir, teka lang ah... ano nga bang name nyo?"
sabi ko ..."ako to!! everyweek nalang ako tumatawag sayo para sa mga pyesa!"
sabi nya ..."ay ikaw pala Mr. Jason! , teka lang ah"
after a few minutes... "cge sir punta kana dito, meron nang stock!"
HAHAHA gagu pala sya eh....
sabi ko..."pano naman un steering alignment ko? ... sira pa ba computer nyo"
sabi nya..."yes sir sira parin... pero dalhin mo nalang dito XUV mo... sa HONDA nalang natin papagawa!"

so i went there 10am.
they fixed up the power window quickly.
pero inabot narin ng lunch. by 130pm dinala na sa HONDA para ipa align... took 2 n a half hours to get the job done. 4pm na natapos. pero at least tapos na lahat FINALLY!

THANK YOU HONDA!!!! .... no thanks to isuzu

THANK YOU BOKNOY! ...may sinabi ka ata sa kanila about my past experience with them kaya tuloy panay ang "yes sir!" nila eh.

**Skywalker** · November 19th, 2003 07:41 PM

Hmmmm...sindakan pala gusto nila ah. :evillaugh

Priority pala sa kanila ang benta at ang after sales service eh bahala na. :down:

Anyway, at least na solve na ang problem mo, dieselNUBI.

Kung may diesel lang sana ang HONDA... :D

**dieselNUBI** · November 19th, 2003 08:02 PM

bilib na bilib pa ang mga service advisors doon as they were checking the print out results of HONDA. wala daw sila ganyan.

HEHEHE na inggit!

**usokpower** · January 18th, 2005 07:49 PM

kinakabahan tuloy ako sa common rail, sa mga nabasa ko tungkol sa trooper sensitive pala ang injectors nito for low grade fuel. tsk tsk very bad.

Isa rin sa reasons namin bakit di kami bumili ng xuv or trooper. Everytime order kami ng unit lagi ang sagot "WALANG STOCK NEXT MONTH PA TAPOS PAG NAKALIPAS NG 1 MONTH NEXT MONTH ULI" Dun palang halatang sablay na ang isuzu. nabuwisit kami bumili kami ng revo may stock kagad.

ANyway im gonna post here if ever wer gonna encounter a problem with our new hilux. Para ma inform ang mga tsikoteers

**cyberdoc95** · January 19th, 2005 06:33 AM

One thing lang talaga ang napansin ko sa mga auto companies sa Pilipinas with some exceptions, ay hindi marunong makinig sa mga problema ng mga customers. Sa panahon ngayon with this climate sa competition, they should be listening to their customers because in the end, tayo ang bibili ng produkto nila. Hindi naman sila ang bibili sa sarili nila, therefore, they should learn to listen to what their customers really want.

Sa daming mga nabasa ko of horror stories about Isuzu sales and after-sales experience dito sa Tsikot.com, I stopped considering to get one from this company. Last year kasi I had to decide which AUV ang idadagdag ko sa mga sasakyan namin sa Davao for personal use. Initial suggestion ng kapatid ko was the CROSSWIND XUVi, and a close friend of mine suggested the REVO VX200. After many considerations, they were tie but when I read about all the after sales stories, I said to myself that it is going to be more costly kung ganito ang service nila than saving from using a diesel instead of gasoline. I've always used gasoline anyway. I need more security for my investment, so I had to get the more reliable product kasi ng pinuntahan ko ang Isuzu Showroom, their salespeople were really flat(I even wonder why they became salespeople because they looked like they couldn't sell a car). Wala man lang effort to convince me that their product is superior than the other one.

OT: Sa price difference ng VX200 at XUVi, ilang years pa bago mabawi ang na-save sa diesel. I know hindi ito applicable sa lahat kasi depende rin kasi as to how often you drive your vehicle. And oo nga pala, I forgot to mention that TOYOTA DAVAO SERVICE CENTER is a 5-star, excellent service center.

**cardo** · January 19th, 2005 09:51 AM

usokpower,

sa isuzu alabang ka maginquire. nagstastock sila ng units. dami XUV's sa 3rd floor ng building nila, pati d-max puro white and maroon... dami! pag cash, next day kuha mo na unit mo...

**BlueBimmer** · January 19th, 2005 10:59 AM

grabe luma na thread na to! anyway dont know y but wala tlaga sa radar ko ang isuzu, i dont see myself owning anything diesel kasi. maybe a diesel bimmer hehehe

**usokpower** · January 19th, 2005 06:37 PM

Originally Posted by cardo

usokpower,

sa isuzu alabang ka maginquire. nagstastock sila ng units. dami XUV's sa 3rd floor ng building nila, pati d-max puro white and maroon... dami! pag cash, next day kuha mo na unit mo...

Actually sa isuzu alabang kami nag inquire way back 2002. So nag improve na pala sila.

**Rediesel** · January 20th, 2005 12:53 AM

Originally Posted by 20vanda01

Sharing: 'Yong XUVi ng father in law ng barkada ko, went to Isuzu Makati for 1,500 km check up. Everything went okay. After the PM, he went to Glorietta, aba, pagpasok pa lang sa parking entrance sabi ng guard, sir may tumutulo po sa ilalim ng car n'yo. Sagot naman daw, oks lang 'yan, 'yan 'yong sa aircon. Sir, hindi e, itim ang lumalabas. HA? Agad daw siyang bumaba at sinilip ang car, ayon, hindi mahigpit ang drain plug, sirit ang oil, buti na lang at malapit lang ang tinakbo at may 1/4 pang natitira. 2mawag sa Isuzu, at nagpadala din agad ng mekaniko to fix the problem and refill the oil for free. Di na nakuwento kung binalikan pa ang service dept... learning lang, is have it check yourself too, the drain plug after change oil, kahit silipin lang after 10km from the service plant?

Kasalanan talaga nung hinayupak na technician, dapat diyan e sisante kaagad. GROSS NEGLIGENCE.

Funny thing nandito ako sa USA , e nangyari din sa akin yan, HONDA pa.
Ang siste e kulang ng 1/2 quart yung oil na nilagay, buti na lang napansin kong umiilaw yung low oil pressure warning.

So in effect e ang pinaka maigi ay icheck na lang personally kung may leaks o wala bago i drive out of the dealership.

**20vanda01** · January 20th, 2005 12:17 PM

Hhhhmmm Isuzu problems na naman... so far sa XUVi ko going for 3 years old this coming July, di pa bumibigay ang radiator at exhaust pipe problem. For sure out of warranty na ako, kaya kinakabahan ako , ala pang lumalabas na sakit ng ride ko. At some point okay kasi ala ngang problemang lumalabas, nakakakaba lang dahil out of warranty na ako. I always go to Isuzu Cavite so far I don't have problems with them.