Service Passport Maintenance Intervals

**ishtangli** · August 9th, 2013 09:59 PM

Have any of you noticed that the maintenance intervals in the Service Passport is so different from what it says in the manual? For the Accent HB, it clearly states that change oil and filter has to be done every 5000km or 6 months. However, the Service Passport requires you to do in every 3 months.

Pineperahan ba tayo ng HARI?

**falken** · August 9th, 2013 10:33 PM

Originally Posted by ishtangli

Have any of you noticed that the maintenance intervals in the Service Passport is so different from what it says in the manual? For the Accent HB, it clearly states that change oil and filter has to be done every 5000km or 6 months. However, the Service Passport requires you to do in every 3 months.

Pineperahan ba tayo ng HARI?

Yes.

Sent from my Nexus 7 using Tapatalk 2

**maimaicomp** · August 9th, 2013 10:36 PM

Tama ka, kung saan pabor sa kanila, dun sila. kung saan sila kikita, yun susundin nila.

nangyari na samin yan sa grand starex, during 15k km pms sinabay ko na rin yung hard shifting, sabi nila ang problem daw is sa transmision, so nung nirepair nila yung transmision, chinarge sa amin yung transmision oil, dahil daw due na raw palitan, pero wala naman sa jobs to be done sa manual na kailangan palitan yung transmission oil at 15k km pms. sa manual, 90,000 for AT / 110,000 for MT, pero hindi daw ito applicable dahil, sa ibang bansa daw ginawa yung manual. Hindi daw lahat ng nasa user manual ay pwedeng sundin...kung ano lang yung pabor sa kanila, yun lang ang susundin.

inamin din ng service manager ng hyundai north edsa, na si rudy, na sila daw kasi ay profit oriented kaya we have to understand daw. galing ano?

**ishtangli** · August 12th, 2013 09:41 AM

I asked an SA about it last Saturday. At first he gave me a blank stair. I assume it was because there were other people having their cars serviced. Then he told me, "ok lang yan ser, hindi naman sila strict dyan". I didn't want a long argument so I let it go.

I understand that they arent strict with that BUT when it comes time to claim warranty, they will definitely take it against you. DTI kababagsakan nyan Im sure.

**ghosthunter** · August 12th, 2013 10:20 AM

Originally Posted by ishtangli

Have any of you noticed that the maintenance intervals in the Service Passport is so different from what it says in the manual? For the Accent HB, it clearly states that change oil and filter has to be done every 5000km or 6 months. However, the Service Passport requires you to do in every 3 months.

Pineperahan ba tayo ng HARI?

Yes ... given that you have to do that for FIVE YEARS, that is a big chunk of money. PLUS their parts and service aren't exactly cheap nor low if you compare it to third party auto service shops.

**Noel Salisipan** · August 12th, 2013 10:34 AM

Originally Posted by ishtangli

Have any of you noticed that the maintenance intervals in the Service Passport is so different from what it says in the manual? For the Accent HB, it clearly states that change oil and filter has to be done every 5000km or 6 months. However, the Service Passport requires you to do in every 3 months.

Pineperahan ba tayo ng HARI?

Yup, yan yung scheme nila partly refference lang yung sa manual. Isa yan sa dahilan kaya iniwan ko ang option kong car sa hyundai, bukod sa hindi nila ako mabigyan ng exception sa 5k-km interval neglecting the 3months provision, hindi rin nila masagot ng maayos bakit different ang manual sa service booklet.

Since nandyan na yan, pa PMS ka lang sa kanila up until 5k or 10k then take the guts on your own lalo na kung hindi ka umuubos ng 10k-km each year.

**yebo** · August 12th, 2013 11:57 AM

yes, like na like nila ang pera mo. sad to say ikaw ay isang "victim" ng kanilang 5 year warranty. at sobrang mahal ang consummable parts nila like oil filter and air filter. at kahit sabi sa manual e inspect lang sa kanila palit lang ng palit para benta ng benta. bayad ka ng bayad, at payaman sila ng payaman. buwaya e. and you are just one of those who was enticed to fall into the crocodile river.

pero yan e kung papayag ka. tama sabi ni NS, after 10000k pm, or kung nagdadalawang-isip ka pa, after 15000km pm e sa labas mo na pa-service. ganyan gawa ko, sa labas ko na pinapa-PM. useless naman yang warranty ng hyundai at pag nag-claim ka e hahanapan ka talaga ng butas para hindi mo ma-clain under warranty.

nung binili ko gs ko wala yang 3 months na yan. tapos after a few months saka nila in-implement, retro-active kaya damay lahat.

**xander1925** · August 12th, 2013 11:59 AM

Originally Posted by Noel Salisipan

Yup, yan yung scheme nila partly refference lang yung sa manual. Isa yan sa dahilan kaya iniwan ko ang option kong car sa hyundai, bukod sa hindi nila ako mabigyan ng exception sa 5k-km interval neglecting the 3months provision, hindi rin nila masagot ng maayos bakit different ang manual sa service booklet.

Since nandyan na yan, pa PMS ka lang sa kanila up until 5k or 10k then take the guts on your own lalo na kung hindi ka umuubos ng 10k-km each year.

Well i think depende sa Casa, my agreement with my Casa is the 5k rule, kahit umabot pa ng 7 or more months. Basta every 5k ako mag papa service. I even asked them kung pwede sumobra, Oks lang daw as long as hindi exxagerated like 8k.. Acceptable to them until 6.5k

**Noel Salisipan** · August 12th, 2013 12:33 PM

Originally Posted by xander1925

Well i think depende sa Casa, my agreement with my Casa is the 5k rule, kahit umabot pa ng 7 or more months. Basta every 5k ako mag papa service. I even asked them kung pwede sumobra, Oks lang daw as long as hindi exxagerated like 8k.. Acceptable to them until 6.5k

Yup, other casa can say yes, no problem, may tolerance. Pero ang isa pang tanong, pag nandun ka na sa problema ng claiming ganun din kaya ang positive response nila?

Sa experience ko sa misu, wala pa yung LOA sa insurance e inoorderan na ako ng pyesa, yung iba a week lang nandyan na yung replacement parts.

Yung claim ko nman sa isang casa, "wait lang sir pagdating ng batch, no need for you to follow up, we will contact you". Ayun magpo-four months na wala pa rin. But, 3x pa rin akong nagfollow up, same respond "wala pa sir". (tsk, tsk, tsk no development, no improvement.)

**jager** · August 12th, 2013 12:37 PM

Any idea ko anung oil gamit nila for PMS? Just had a change oil sa shell, semi- synthetic pinagamit ko, 5W-40. mejo namamahalan nako sa 10k PMS nila and yun nga halos every 3 mos. even if you tell them na wala ka pa sa 10k pero 3 mos na, sasabihin nila gamitin ng gamitin yung kotse kahit pa ikot ikot lang daw sa subdivision para umabot sa 10k. ang nakaka-tawa don, seryoso sila nung sinabi nila yon.