Please Rate Your Hyundai Casa

**bluebeard** · September 2nd, 2016 11:51 AM

Hyundai Sta. Rosa: 4 out of 5 stars.
Clean area. Maintenance advisor even told me (1st PMS) that my Accent HB does require semi or full synthetic oil to have a fuel efficient engine. It's up to the owner.

**cascais** · September 2nd, 2016 07:25 PM

Originally Posted by bluebeard

Maintenance advisor even told me (1st PMS) that my Accent HB does require semi or full synthetic oil to have a fuel efficient engine. It's up to the owner.

Likewise, I was advised to use FS oil for CRDI engines.

**kevinXYX** · September 6th, 2016 10:59 AM

Hyundai Commonwealth 4.5/5

-Accommodating Staff and SA's
-Entertains all your questions
-SA's allows you to watch while they service your car
-SA's allows you to bring your own oil
-Neat customer lounge

**cascais** · September 7th, 2016 11:27 AM

Originally Posted by kevinXYX

Hyundai Commonwealth 4.5/5

-Accommodating Staff and SA's
-Entertains all your questions
-SA's allows you to watch while they service your car
-SA's allows you to bring your own oil
-Neat customer lounge

Great to know the Commonwealth branch gets a positive rating. Keep up with the good work!

I use the F.Synthetic HGMO oil of the Casa...so far so good.
Concerned also about warranty issues in case something goes wrong with the engine.

**Wh1stl3r2** · September 9th, 2016 11:25 AM

Originally Posted by cascais

I hope you get a satisfactory action from the Casa's mistake. Please share your experience here after you get a word from them.

Inayos naman nila. They reformed the bodywork and put primer and undercoat on it. It's just annoying to have to go through this, and of course, the sheet metal won't be the same. The inner layer of the double wall was curled up and couldn't be straightened out. Another annoying thing is I paid for checking the suspension and they weren't able to isolate the problem. Looks like I'll have to have my local mechanic take out the spring assembly and go from there.

Originally Posted by minicarph

Mahirap talaga pag mabigat ang car tapos Casa hires totoys. Yan napansin ko sa mga casa ngaunm sa sobrang pagtitipid. Even sa starbucks, makikita hindi na mga barista, parang mga undergrad na lang

_________________________________
If you are wrong, turn right.
If you are right, turn left.

Nothing wrong with pagtitipid naman, there just has to be a higher level of training and quality control when it comes to workmanship. Aligning the footpads on a 2 post lift before lifting is as basic as you can get.

**cascais** · September 9th, 2016 11:41 AM

Originally Posted by Wh1stl3r2

Inayos naman nila. They reformed the bodywork and put primer and undercoat on it. It's just annoying to have to go through this, and of course, the sheet metal won't be the same. The inner layer of the double wall was curled up and couldn't be straightened out. Another annoying thing is I paid for checking the suspension and they weren't able to isolate the problem. Looks like I'll have to have my local mechanic take out the spring assembly and go from there.

Nothing wrong with pagtitipid naman, there just has to be a higher level of training and quality control when it comes to workmanship. Aligning the footpads on a 2 post lift before lifting is as basic as you can get.

I share your sentiments. Too bad the vehicle's condition can not be brought back to it's original condition because of this carelessness.

Maybe you can give the appropriate rating for the Casa on this thread so that, hopefully, it'd reach the higher ups.

IMHO, they shouldn't have charged you for having the suspension checked...apparently, this could have been caused by the inefficiency of their mechanic.

**dr. d** · September 9th, 2016 11:46 AM

Originally Posted by bluebeard

Hyundai Sta. Rosa: 4 out of 5 stars.
Clean area. Maintenance advisor even told me (1st PMS) that my Accent HB does require semi or full synthetic oil to have a fuel efficient engine. It's up to the owner.

if it's not in the manual, and there's no official memo, it's probably a gimmick.
my opinion.

**archangels** · September 13th, 2016 12:40 PM

nice to hear your stories. first time car owner here.

meron na ba dito sa hyundai pampanga? any reviews? thanks!

**Wh1stl3r2** · September 14th, 2016 06:41 PM

Originally Posted by cascais

I share your sentiments. Too bad the vehicle's condition can not be brought back to it's original condition because of this carelessness.

Maybe you can give the appropriate rating for the Casa on this thread so that, hopefully, it'd reach the higher ups.

IMHO, they shouldn't have charged you for having the suspension checked...apparently, this could have been caused by the inefficiency of their mechanic.

Thanks. It's hard for me to give a rating for the whole casa. The SAs and other service people are friendly and attentive. Unfortunately there's also that one mechanic who did the damage and overall the service team didn't really find the problem, so maybe 4 stars for the service reception and management, but 2 stars for the mechanics.

The suspension was fixed by Fronte. Turned out to be shock mount and strut bearings and a couple of bushings.

**rileykyrra** · September 27th, 2016 02:41 PM

1k pms - hyundai dasma 4/5, ngrequest akong ibalik ung tira oil (0.5 liter) at lumang oil saken, binalik nman.madami lng extra nailagay saken,like silicon spray, egine treatment,etc.
5k pms- hyundai pque west, 3.5/5, ok nmn quote saken.walang other charges..kaso ang tagal ko nghintay..
car wash n lng daw..mga 2hrs ko hinhintay n car wash n lng.haha compare sa 3 casa, parang di nmn na-car wash auto ko dito..tsktsk forgot to request na ibalik ung tirang oil,so hindi binalik.
10k pms- hyundai las pinas, 4/5. forgot to request na ibalik ung tirang oil,so hindi binalik. nkatipid ako kasi ginaya ko lng quote sa tropa ko..downside,nilgyan ng brake stop squel b un..eun,npamahal ako ng mga 500php for that