Hyundai Alabang Experience

[smartme]

Bro.,- ano bang model ng sasakyan ang binibili mo at the rate of 6 units/month sa Hyundai Alabang?

13.5K:handinhand:

Brod., medyo indemand kasi ngayon c Hyundai lalo na sa amin at isa ako dun kasi I am using their New Accent for almost 3mos. So happened that I am in the position to purchased to any dealer in behalf of our end-user/company. BTW, opinion and experienced ko lng yung nai-share ko.

[EJS12129]

Sir Smartme kilala nyo po si Ms. Paradison?

[smartme]

Sir, your post being only 2 and giving them good feedback without too much information..sounds like its just to cover up something..hmmmmm. Sino ba agent ninyo? and you work for purchasing? kasi, 6 units per month from Alabang Hyundai. Kindly give more details as your not credible yet

the post just warns them of a certain Sales Consultant named Maricar Rodriguez.

Hi Brod., Big Yes, sa Purchasing po ako. Do i need to post as many as your post to be credible one? What I shared was root on our occurrence with Alabang. I am not uplifting the dealer but to share our good experience with Sherile and I commend their relations with us.

[smartme]

Sir Smartme kilala nyo po si Ms. Paradison?

EJ, ka team ko c April. We call her AFP.

[EJS12129]

EJ, ka team ko c April. We call her AFP.

no doubt nga si sir smartme is from smart procurement sa tingin ko sir smartme, kilala nyo po yung friend ni sir av8tor5 taga smart telecoms din.

[whitebug45]

sorry to hear that you had a bad experience from this dealer, hyundai alabang pa naman ang hari dealer of the year last year,
mejo natapat lang siguro si ts sa irresponsible na sc, im sure di naman lahat ng sc dun ay kasing irresponsible nung nakausap
ni ts, same problem with our dealer na meron din mga naliligaw na ganyan, pati tuloy ung mga matitino nadadamay, well whats important is nakuha na ang refund...

enjoy your new accent sir...

ot: ***y yan si sherille

[CVT]

Hmmm,- makapunta nga sa Hyundai Alabang,- iyan ba iyong sa tapat ng SouthMall, o sa 'tapat' ng Isuzu Alabang?

13.6K:painting:

[aleksalazar143]

Hyundai Alabang in front of SM Southmall....this is my dealer and service provider...so far wala naman akong bad experience sa kanila.

In fact, I had my 20K PMS last Saturday and Jordan took care of my vehicle.. in fact they call you if there are parts that need to be changed and if the vehicle is ready.

My 2 cents

[CVT]

Brod., medyo indemand kasi ngayon c Hyundai lalo na sa amin at isa ako dun kasi I am using their New Accent for almost 3mos. So happened that I am in the position to purchased to any dealer in behalf of our end-user/company. BTW, opinion and experienced ko lng yung nai-share ko.

No problem bro.

BTW, I share the same experience and opinion as you do.....

13.6K:painting:

[ponting]

yes, never deal with this agent, maricar rodriguez.
Napaka unprofessional and sinungaling.

tama ka dyan bhengko.. Sagad sa pagka sinungaling....

[EDU888]

Here is the response from my email.

-----------
Dear Mr. Jaime,


My sincere apology for the sad experience you had with our agent, Ms. Maricar Rodriguez.
I will coordinate that your reservation be done immediately , we will keep in touch within the day and rest assured that i will deal with the SC regarding this matter.
[SIZE=2]If in case you will be needing help on the servicing of the unit you acquired from Hyundai global, pls. feel free to call me for assistance[/SIZE]


Thank you and i appreciate this feedback.
Again, my apology..


Eva C. Chan

----------------

I want to commend her for the reply and future action and for seeing my letter as a positive feedback to improve their sales service.

alam mo nakakinis . Khit nag apologize nato si chan pero feeling ko bkit nakakapasok sa kanila itong mga klase ng ahente, NAKAW HARAPAN ITO TEH, and this apology should not be enough. Dpat ito ma ban na sa lahat ng automobil dealerships . Ang kapal ng muka na nsa meeting daw sya kya di cya nagrereply. Khit siguro late night pag uwi mo pede ka magreply kung gusto mo or early in the morning. WHAT A NERVE! Ms. Chan, Nag aalaga kayo dyan ng SWINDLER!

[aleksalazar143]

I re-track my earlier phrases for Hyundai Alabang.....My cargo cover is defective and Mr. Jordan on my last PMS included in the warranty to replace it and it seems that was it...I've tried calling and texting Hyundai Alabang including Mr. Jordan and it's 3 weeks now and no news whatsoever...It seems we are going to have a hard time claiming warranties....they SUCKS!!!

[stv13]

bad after sales service talaga diyan sa hyundai alabang...lalo na dun sa tapat ng southmall...hirap pa hanapin ng mga managers diyan pag magrereklamo ka. hindi na ako bibili uli sa kanila.

[cjv_justice]

ako naman parehong sablay yung pinagtanungan kong sa sales nitong dalawang dealer na to (LP & Alabang) regarding their i10...

[macstar1]

I re-track my earlier phrases for Hyundai Alabang.....My cargo cover is defective and Mr. Jordan on my last PMS included in the warranty to replace it and it seems that was it...I've tried calling and texting Hyundai Alabang including Mr. Jordan and it's 3 weeks now and no news whatsoever...It seems we are going to have a hard time claiming warranties....they SUCKS!!!

The Jordan you are reffering to could be the same Jordan that is now in Hyundai BGC.
Could be the reason your calls are getting ignored.

I suppose its a case to case basis.

My first Hyundai was a 2007 Tucson from Hyundai Shaw.
Agent back then was Joan Serafica who was very accommodating.
She even met us at SM Dasma for the DP, and delivered the unit all the way from Shaw to my house at Cavite.
Unfortunately, when she left Hyundai Shaw, after sales service is no longer the same.
I then tried Hyundai Dasma for PMS and the SA (Monching?) was also very accommodating.

Now for my Elantra, I was comparing Jordan's (Hyundai BGC) offer with other dealers.
He said he don't need to offer a DVD/TV like others, because their 1.8 already have a DVD/TV built-in
I was a bit skeptical so I asked him to send a picture.
As it turned out, no TV/DVD but the standard, integrated HU.
The rest of his explanation pissed us off so my wife decides to go for the other dealer.

[jon2709]

OT: bago lang po. how long ang average wait time bago nyo na-pull out yung unit sa las pinas?
kami kasi almost 1 month na wala padin yung accent 1.4MT.
last month pa namin ni erpat naipasa mga requirements at nabayaran sa bangko. hanggang ngayon wala pa rin.
una sabi nung agent aug. 10 2011 daw, tapos naging aug. 15 2011. tinawagan namin nung friday(aug. 12 2011) wala pa din daw sa aug. 25 2011 pa daw.
Nakakainis lang kasi parang nakakaloko.

[macstar1]

OT: bago lang po. how long ang average wait time bago nyo na-pull out yung unit sa las pinas?
kami kasi almost 1 month na wala padin yung accent 1.4MT.
last month pa namin ni erpat naipasa mga requirements at nabayaran sa bangko. hanggang ngayon wala pa rin.
una sabi nung agent aug. 10 2011 daw, tapos naging aug. 15 2011. tinawagan namin nung friday(aug. 12 2011) wala pa din daw sa aug. 25 2011 pa daw.
Nakakainis lang kasi parang nakakaloko.

Same problem with Tucson . . . uncertainty sa availability dahil trickles lang ang shipment . . . di pa sure kung ang mga darating e fit sa order mo . . . kaya we opted for the elantra instead , , ,

[jon2709]

*sir macstar
san po dealer nyo? sa las pinas po kasi parang ganyan din ang sabi sa amin. wala daw accent dun sa dumating na shipment puro tucson daw. pinipilit nila kami tucson daw kunin namin.

[ikmeus]

someone's gonna get fired! =)

[macstar1]

*sir macstar
san po dealer nyo? sa las pinas po kasi parang ganyan din ang sabi sa amin. wala daw accent dun sa dumating na shipment puro tucson daw. pinipilit nila kami tucson daw kunin namin.

Chief,

I'll be getting my Clean Blue Elantra today at Hyundai Greenhills . . . actually, Tuesday pa available ang unit, kami lang ni misis ang medyo busy.

Last week, isinama ni Misis ang officemate niya to inquire about the Accent. Wala rin daw available na Accent sa kanila at malamang e abutin ng 3 months ang delivery. Kaya ang option na ibinibigay ng SA is either a cheaper i10 or a more expensive Elantra 1.6 MT.