Hyundai Alabang Experience

[jon2709]

nice. congrats sir

as for me patience na lang siguro ayaw ni erpat ng elantra ayaw ko naman ng i10 kaya tiis-tiis. umaasa sa aug.25 sana totoo. haha

[carrcp]

i owned a hyundai tucson theta...think it's fair to raise issue with our dealers coz the fact that it's hard earned money of ours
anyways..today, i had a really bad experience with my dealer hyundai shaw, took me waiting for more than 5 hours just to complete the prescheduled change oil and routine check up, plus an issue i raised regarding the aircon.

they said a minimun of 2 1/5 to comlplete. they said to fixed the aircon issue they had to download a software to update the current computer settings.
hours past just i noticed that how they wud be able to download if their WIFI is down. It was me personally who informed the mechanics that even we wait for a year it wont happen.
so...really am not sure if the aircon was fixed or not cuz it just 20 mins i saw them cleaning the car. I never asked for more..my lunch was late, my other appointements were cancelled.
very disappointed...am not going there anymore...will try to find another shop...anybody who know hyundai casa with at least with an above par service committment..pls advise..thanks

[poknet]

so far wala naman akong big issues regarding after sales service dyan sa Hyundai alabang and hyundai las pinas. dyan lang lagi ako nag papaservice sa dalawang casa na yan. Si Henry ang SA ko and he's very accomodating. although ang pinagtataka ko tuwing mag papa PMS ako e laging 9 liters of oil ang nagagamit nila (for tucson R evgt) pero dito sa thread natin e laging 8 liters lang daw ang required. ewan ko kung may kickback, although its not really a big deal kunsensya na lang siguro nila yun kung may ginagawa silang kalokohan. tapos eto soon due na naman ako for 20 kms PMS. sa mga nakapag 20k pms na, may bago bang papalitan aside from the usual filters and oils? sorry OT na ata hehehehe.

[Retz]

i owned a hyundai tucson theta...think it's fair to raise issue with our dealers coz the fact that it's hard earned money of ours
anyways..today, i had a really bad experience with my dealer hyundai shaw, took me waiting for more than 5 hours just to complete the prescheduled change oil and routine check up, plus an issue i raised regarding the aircon.

they said a minimun of 2 1/5 to comlplete. they said to fixed the aircon issue they had to download a software to update the current computer settings.
hours past just i noticed that how they wud be able to download if their WIFI is down. It was me personally who informed the mechanics that even we wait for a year it wont happen.
so...really am not sure if the aircon was fixed or not cuz it just 20 mins i saw them cleaning the car. I never asked for more..my lunch was late, my other appointements were cancelled.
very disappointed...am not going there anymore...will try to find another shop...anybody who know hyundai casa with at least with an above par service committment..pls advise..thanks

sa Hyundai Shaw? I just talk with Llane the sales consultant there the other day. Banggitin ko nga ito sa kanya.

[LtAK]

Sa Shaw 1 buwan din at sa Global ako nakakuha, pero di ako nagreklamo kasi kung makuha ko yung reservation eh masusunog ko agad. Isipin mo na lang nasa banko nakadeposit. These dealers are a multi million company di sila magpakasira sa hindi pagbalik ng reservation fee. Ang kaso lang minsan yung proseso sa accounting eh napakatagal, dapat habaan ang pasensya natin kasi empleyado lang yan at di naman big time kawawa naman kung matanggal sila sa trabaho.

Subukan niyo minsan maki pagdeal sa goyerno at iiyak kayo ng dugo pero dapat nakangiti ka pa din kung bubungangaan mo sila eh wala ka project

[maverick_net]

Does anybody know Ms Eva Chan email address? Pls PM if you do. I have some issue to address with her in this dealership.

Here is the response from my email.

-----------
Dear Mr. Jaime,


My sincere apology for the sad experience you had with our agent, Ms. Maricar Rodriguez.
I will coordinate that your reservation be done immediately , we will keep in touch within the day and rest assured that i will deal with the SC regarding this matter.
[SIZE=2]If in case you will be needing help on the servicing of the unit you acquired from Hyundai global, pls. feel free to call me for assistance[/SIZE]


Thank you and i appreciate this feedback.
Again, my apology..


Eva C. Chan

----------------

I want to commend her for the reply and future action and for seeing my letter as a positive feedback to improve their sales service.

[CVT]

Noon, na-o-overfill nila ang engine oil,- kaya pumupunta pa ako ng local gas station para i-drain ang >1L ng langis... Sayang ang pera at oras... That was about 3 years ago.

Pero, after that,- tama na ang level ng langis pag nagpapa-oil change ako sa kanila....

17.9K:cupid2:

[Fil Trans]

How is Hyundai Alabang (the one beside Petron) these days?

Im thinking of getting a unit from them.

Thank you very much.

[kagalingan]

i have same experience recently only last May 2011. Same SA Maricar Rodrigues, same attitude promised everything to get the order..she don't bother to reply ur message and answer ur call. kami pa tawag ng tawag sa kanya never sya tumatawag.. reason ? " same nasa meeting " pati ung act of god insurance sabi kasama during negotiation, nung bayaran na sabi di daw kasama so para lang matapos at makuha ang unit binayaran nanamin.. is short na pull out nanamin Tucson GLS2.0.. pero gumastos ako sa re-booking ng ticket ko dahil di nasunod ung sinabing pull-out ng unit..

heto na after ko nakuha unit, nag text at twag ako para tanungin ung extension ng delivery invoice para magamit namin sasakyan ang sabi lagi is pinadala na in 2weeks wla kami na rec;v meaning dipa pala nya giangawa .. so di namanin magamit sasakyan hangan sa nag complain at kinausap nanamin manager nya na ayaw nanamin kausapain ang babaeng yun at bigyan kami ibang agent..

WARNING : KUNG BIBILI KAYO SA HYUNDAI - ALABANG INFRONT OF ISUZU WAG NA WAG KAYONG MAKIPAG DEAL KAY MARICAR RODRIGUEZ TATAAS LANG BLOOD PRESSURE NYO SA KANYA...PLEASE SPREAD THIS MESSAGE..

PONTING..

Yes, never deal with this agent, Maricar Rodriguez.
Napaka unprofessional and sinungaling.

Sabi ko sa inyo basta talaga alabang may problema.

[dr. d]

Sabi ko sa inyo basta talaga alabang may problema.

bakit? ano ang sanhi?

[kagalingan]

bakit? ano ang sanhi?

laguna de bay. Its the water source. Naapekuthan decision making pag nainom.

[dr. d]

laguna de bay. Its the water source. Naapekuthan decision making pag nainom.

who drinks water straight from the tap?

[kagalingan]

doc kahit anong filter yan katakot inumin.

nabalitaan mo si nuvali ng ayala eh jan tinatapon ebak nila.

naalala ko dati si nuvali ang lakas makahype nyan. Pucha bakit nagkaganyan pag gawa bahay pang tambay level. hahahahah


To Manila Water: Please treat Ayala subdivisions’ sewage
GOTCHA - Jarius Bondoc (The Philippine Star) - March 29, 2019 - 12:00am

President Rody Duterte has scolded his waterworks officials and private concessionaire Manila Water Co. for the shortage. They are to report by Apr. 7 what fixes they’ve made. Brothers Jaime Augusto and Fernando Zobel de Ayala, headmen of Manila Water, have taken full responsibility for the mess. With those top-level moves, consumers in Greater Manila’s east zone can thenceforth expect steady water supply. “Please be assured that Manila Water is exploring all possible options to bring back services to the high levels that we are all accustomed to,” the Ayalas say. Manila Water is reputed for good corporate governance. From personal acquaintance, I know JAZA and Fernando to prioritize public welfare over profit.

While they’re at it, Messrs. Duterte, JAZA, and Fernando can look into a related problem. For years it has been bugging residents of Nuvali in Santa Rosa, Laguna, and Westgrove in Silang, Cavite. They complain of lack of sewage treatment in their posh subdivisions. They believe it’s the responsibility of Manila Water Philippine Ventures, a subsidiary of Manila Water Co.

Nuvali Estate consists of dozens of high- and mid-priced middle-class homes and business spaces. Westgrove Heights is upper crust, built in 16 phases. Both were developed by Ayala Land Inc. (ALI) as “master-planned communities.” ALI is a major business of Ayala Corp., maker of the famed Makati central business district. JAZA is Ayala’s chairman, and Fernando the vice chairman. In Manila Water their roles are switched: Fernando is chairman; JAZA is vice.

The woes became evident about this time last year, with the early onset of heavy rains. Manholes in lower streets of the hilly subdivisions spewed out household (toilet and kitchen) wastes. Stinky, unsightly. Environmentally conscious residents investigated -- and discovered a grave deficiency. They had been forbidden from digging individual home septic vaults, on the promise that there’d be centralized sewage treatment plants (STPs). It turned out that most subdivisions in Nuvali, and phases 6 to 16 of Westgrove had no such STPs or connections. Sewer lines from the homes led to settling ponds. Rain floods flushed the waste first to tributaries, then onto the main river, and finally into Laguna de Bay.

Notably, on the other side of Laguna de Bay in Cardona, Rizal, Manila Water has a filtration plant. Raw lake water is converted to potable, then fed to home and offices. It was partly the delayed startup of the Cardona plant that precipitated the shortages in Manila Water’s concession zone.

Fairly or not, the residents suspect an Ayala conspiracy. It doesn’t help that different Ayala companies are pointing at each other. ALI, to whom the residents complained as subdivision developer, says the STPs are the duty of Manila Water. Manila Water passes accountability to Makati Development Corp., as supposed constructor of the sewerage. Overseen by the Makati Property Development Corp., the subdivisions are soon to be turned over to the homeowners.

The homeowners refuse to accept, as they would be held answerable for future and past environment breaches. The lack of STPs violates the Sanitation Code, the Clean Water Act, and the environmental compliance certificates (ECCs) of the subdivisions.

There are no federations of homeowners associations in each Nuvali subdivision or Westgrove phase. But residents’ complaints are on record. Most prominent are the ones led by a Westgrove resident, an expert on health, environment, safety, and risk.

To the credit of ALI and Manila Water, an STP will be made operational for Westgrove’s phases 6 to 16 by this May. The malfunctioning one for phases 1 to 5 had been fixed earlier. Also, the sewage treatment fee of 50 percent of water bills charged on the residents would be refunded starting this April.

In Nuvali the pushing and pulling for corporate action has just begun. Residents reportedly have identified administration officials who can take their plaint directly to President Duterte.

Westgrove homeowners also had complained to the Environment Management Bureau in Southern Tagalog. The pollution adjudication board of that agency of the Dept. of Environment and Natural Resources has yet to render a verdict. The Laguna Lake Development Authority has confirmed the waste discharges to the separate rainwater drains.

Manila Water is touted to have netted P6.5 billion in 2018, or six percent more than the previous year. Being a utility company tacked with water supply and sewage treatment, it will no doubt plow back that amount for facilities and service upgrade. That is the Ayala legacy. JAZA and Fernando will live up to it, as they courageously and humbly did in acknowledging shortcomings in the water crisis.

To Manila Water: Please treat Ayala subdivisions? sewage | Philstar.com

[CVT]

How is Hyundai Alabang (the one beside Petron) these days?

Im thinking of getting a unit from them.

Thank you very much.

This is the Branch along Commerce Avenue bro, right?

They're good and they know their trade well. Also light and easy to deal with. Professional staff and competitive pricing vs other HARI branches.

[Fil Trans]

This is the Branch along Commerce Avenue bro, right?

They're good and they know their trade well. Also light and easy to deal with. Professional staff and competitive pricing vs other HARI branches.

Yes, that's the one. Thanks for the feedback. Glad to know.

[Fil Trans]

This is the Branch along Commerce Avenue bro, right?

They're good and they know their trade well. Also light and easy to deal with. Professional staff and competitive pricing vs other HARI branches.

Sir CVT, when you say they are easy to deal with have competitive pricing, are you also referring to their CASA service and PMS or just the sale process?

And would you know if they let you remove the optional stuff in their PMS in that branch?