When I got my unit back in June, I was made to go through a "new owner" orientation.
The one who conducted my orientation was not my SA. It was the supervisor.
She started with a couple of useless opening lines:
"sir ito po ang shipter. sir ito po ang padel shipter kung feel ninyo maging sporty"
"ito po naman ang erkon"
"blah,...blah...blah...."
After what seemed like forever, she ask:
"My tanong po kayo?"
That's when I asked:
=> Paano palitan ang battery ng alarm remote?
Her response: Ay ser, kailangan dalin dito sa Honda yan. Hindi po yan servicable.
=> Eh pano kung sa mall parking ako nawalan ng batterya yung remote?
Her response: Tawag na lang po kayo sa honda, para mag pa tow.
=> Paano ko i-activate yung A/C climate control
Her response: Ay ser, di po yan available sa City. Civic and up lang po ang may climate control.
=> I showed her the brochure with the feature matrix
Her response: Di po talaga avaialble ser eh.
But at least she did not BS me about the donut spare tire.

She said "Kaya lang sir, tandaan ninyo na hindi na regular rims yung spare ha. Fanget na po.. donut lang po."
That's a supervisor, mind you.
Yung climate control, na kapa ko while stuck in traffic on the way home.
When I got home, I read the manual and found how to open the remote alarm unit and replace the battery.