Skycable

[H1Tman]

Dear Skycable,

I am very disappointed with your service.

I have asked for subject service request last Thursday July 16, 2015. Up to now July 22, 2015 my cable service is not working.

I have been following-up almost every day but I have never received any positive feedback.

Your standard reply is your technical team went to our house and since we are not there you cannot check the service.

I have been working here in Laguna since January 2014 and any right minded individual would understand that people working are not expected to be home during office hours.

I have explained many times to the dumb people answering your customer service phone line that your technical team should call my number if they are in our place so I can have my landlord assist them but they never called me. I have also explained to the phone customer service that the problem is really the connection outside our house since a truck hit the wires across our home dawn of July 16. So it should be simple to connect.

I don’t know what else can I do to make your people do their work.

I am writing this email not expecting any reaction from you having experienced your poor customer service.

I hope you value your customers more than the hard earned money we pay for your better-than-nothing cable TV service.

Sincerely,

Me

[rollyic]

ito ang website ng skycable: Inquiries - SKY Imagine what you can do

tsikot.com po ito ;)

[jick.cejoco]

Elvis Presley - Return To Sender [Video] - YouTube

[jaypee10]

naku ganyan talaga..serbisyo nila sabi pupunta pero puputi ang mata mo kaka hintay sa kanila .tapos tatawag ka ulit sasabihin nila hindi natapos ung naunang naka sched sa kanila..kaya hindi naka rating sa inyo.ganun ang katwiran nila.

dapat kung nag bigay sila ng sched sa inyo un dapat ang susundin nila..pero sad to say maraming cheche buretche yang cable campany na yan,,

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naku ganyan talaga..serbisyo nila sabi pupunta pero puputi ang mata mo kaka hintay sa kanila .tapos tatawag ka ulit sasabihin nila hindi natapos ung naunang naka sched sa kanila..kaya hindi naka rating sa inyo.ganun ang katwiran nila.

dapat kung nag bigay sila ng sched sa inyo un dapat ang susundin nila..pero sad to say maraming cheche buretche yang cable campany na yan,,

[automot0]

dahil naipost na po ito dito sa goon squad ng tsikot asahan niyo po ang agarang aksyon mula sa cable provider niyo

[12vdc]

Always ask for a reference number so that you could contest the bill or even ask for rebates. You don't have to pay for a service that you didn't get.

[beginnerz]

Medyo ot pero regarding sky internet to, nagpakabit ako dati nang skyinternet 6mbps speed, ang cash out ko lng eh yung 1k ma modem pero free installation and everything and the bill would be starting next month pa. I play online games kaya need ko fast and stable connection.1st two weeks ok na ok sya pero at the 3rd week namatay bigla yung net. Araw araw ako tumatawag for problem pero sinsabi parati sa akin eh escalated na daw yung issue. Nung 4th week na i decided na ipapaputol ko na lang and discontinue ko na yung crap service nila. Me dumating na bill monthly for like 5months never ako nagbayad( only the initial 1k modem fee). Tapos napansin ko na lang yung mismong cable line nila going thru our house eh pinutol na rin pala nila eventually.

[Leo_Arz]

Ako Nga plan 700 yung kapitbahay ko plan 300 pareho Lang kami Ng channel
Pag me complain at itawag mo service sasabihin loose connection better check it daw. Sa ulo ata Nila sira connection. Paputol ko na at black box nalang kaso isa Lang me ari. Maganda pa cignal kaso Pag umulan medyo lakas o kidlat nawala signal.

[H1Tman]

dahil naipost na po ito dito sa goon squad ng tsikot asahan niyo po ang agarang aksyon mula sa cable provider niyo

You are correct.

[ano727]

Dear Skycable,

I am very disappointed with your service.

I have asked for subject service request last Thursday July 16, 2015. Up to now July 22, 2015 my cable service is not working.

I have been following-up almost every day but I have never received any positive feedback.

Your standard reply is your technical team went to our house and since we are not there you cannot check the service.

I have been working here in Laguna since January 2014 and any right minded individual would understand that people working are not expected to be home during office hours.

I have explained many times to the dumb people answering your customer service phone line that your technical team should call my number if they are in our place so I can have my landlord assist them but they never called me. I have also explained to the phone customer service that the problem is really the connection outside our house since a truck hit the wires across our home dawn of July 16. So it should be simple to connect.

I don’t know what else can I do to make your people do their work.

I am writing this email not expecting any reaction from you having experienced your poor customer service.

I hope you value your customers more than the hard earned money we pay for your better-than-nothing cable TV service.

Sincerely,

Me

Tell them you won't pay a single centavo for days you are not able to use the cable services. This will get them moving, I hope.

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Dear Skycable,

I am very disappointed with your service.

I have asked for subject service request last Thursday July 16, 2015. Up to now July 22, 2015 my cable service is not working.

I have been following-up almost every day but I have never received any positive feedback.

Your standard reply is your technical team went to our house and since we are not there you cannot check the service.

I have been working here in Laguna since January 2014 and any right minded individual would understand that people working are not expected to be home during office hours.

I have explained many times to the dumb people answering your customer service phone line that your technical team should call my number if they are in our place so I can have my landlord assist them but they never called me. I have also explained to the phone customer service that the problem is really the connection outside our house since a truck hit the wires across our home dawn of July 16. So it should be simple to connect.

I don’t know what else can I do to make your people do their work.

I am writing this email not expecting any reaction from you having experienced your poor customer service.

I hope you value your customers more than the hard earned money we pay for your better-than-nothing cable TV service.

Sincerely,

Me

Tell them you won't pay a single centavo for days you are not able to use the cable services. This will get them moving, I hope.