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Verified Tsikot Member
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- Jul 2009
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- 251
November 15th, 2010 05:11 PM #1Hi Sirs/Ma'ams,
I'm not sure if this is the correct thread to post this but, i have applied for passport renewal last october 27, 2010 and paid the extra money for rush job (regular is 9++ and takes 1 month, rush is 12++ and takes 2 weeks). my passport is supposed to be released last november 11, 2010 and should be delivered via DFAMPC courrier on november 12, 2010. up to now i have not yet received my passport and called lbc regarding this. LBC told me that DFA has not yet released my passport to them and i should call them whats the hold up. i was calling DFA since november 12, 2010 (friday) and today november 15, 2010. i was finally able to get in their 'hotline' after basically a day or so. i talked to their csr and i was told that my call would be transferred to releasing department. as of now, its been about an hour according to our office ip phone and still no one is answering. my brain is already tuning out the endless ring of the phone... this kind of service is bad to put it lightly. i also paid extra just to get my passport earlier but i am not getting the benefit of the extra cash i paid... i'm frustrated with DFA right now with this event. Do you have any advice or do you know anyone in particular on the DFA so i could know what the status of my passport is and why was it not released on time?
Please help.
PS. still no answer from the other line.. ring ring ring... its driving me crazy?!?!?!
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November 15th, 2010 09:07 PM #2
that's why whenever I engage my self in government transactions (renewal of Passport, OEC, Certifications, authentications, etc) I'll see to it that I will personally go and collect those documents. hindi ako bilib sa delivery service ng naka-assign sa mga government offices. Nasubukan ko na minsan at muntik na di ako makalipad sa aking destination. At besides, at least kung may problema malalaman mo agad kung bakit.
Hirap diyan sa iyong kaso wala na sa iyo yung claim stub kasi nasa courier. Kaya mapipilitan ka maghintay. Sana ma solve na agad yang problema mo.
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Tsikot Member Rank 3
- Join Date
- Mar 2004
- Posts
- 2,053
November 15th, 2010 09:25 PM #3My last two passport renewals turned out pretty okay. Both were rush jobs and on both occasions, I got them on schedule.
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November 15th, 2010 09:41 PM #4
ganyan talaga dyan sa DFA walang sumasagot sa phone sa releasing same as my experience. nung nag-renew ako kailangang-kailangan ko na rin yung passport ko. ginawa ko pumunta ako sa LBC duon sa taas on the day ng release ng passport at ibinigay ko yung resibo sa kanila. sabi ko hindi ko na mahihintay yung courier since kailangan ko ng lumipad. ginawa nila kinuha yung passport ko sa releasing sa baba (mga 2pm ang release ng passport) at ibinigay sakin. kailangan mo lang maghintay at yung ibinayad mo wala na yun.
sa case mo nasa DFA ang problema, mas maganda puntahan mo na at i-follow up ng personal.
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Tsikoteer
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- Jan 2009
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- 817
November 15th, 2010 10:01 PM #5Ummm my mum paid PHP3,XXX for her "Rush" passport renewal from the DFA. She got it within 2-3 weeks. Problem free.
Not sure if it makes any difference if she's a senior?! (Maybe quicker processing, not sure.) She wasn't going anywhere in a hurry, she just didn't wanna hang around the DFA, and was put in the "Courtesy" lane which isn't very courteous at all because the line is still pretty long, but not as long as the regular line.
Btw this was pre-election, maybe nowadays there are more stricter regulations and procedures that have to be adhered to before release.
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November 15th, 2010 10:21 PM #6
kahit na noong pre-election nagkakaproblema na pati yung sa appointment system ng DFA consular section. PHP 3XXX for rush passport mataas yung singil na yan kasi kung expedite mga 1,200 at within 7 working days release na yung passport.
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November 20th, 2010 10:28 PM #7
Same situation here, yung mom-in-law ko sinamahan ko nagrenew ng passport dumating kami sa DFA 530am anticipating na mahaba yung pila yun pala may special lane sa mga senior citizens, pina LBC nila dumatin naman sa oras pero di sya 3,000.++ di ko matandaan pero mga 1,200 to 1,400php lang yun.
Sa senior citizens lang ata di nag apply yung by appointment system nila
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March 5th, 2011 03:38 PM #8
sana may maka help..
can somebody refer me sa kahit anung agency na pwede makahelp. need kase mag renew ng mother ko ng passport asap. actually before mag march 16. please help!
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March 6th, 2011 09:14 PM #9
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Verified Tsikot Member
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- Oct 2002
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- 22
March 9th, 2011 07:04 PM #10Just sharing baka makatulog... if you are in dire need of a passport but don't have time time to wait for an appointment, you can try DFA Batangas.
No need for an appointment, just go there early and line up, then have your passport delivered by LBC after 12 working days
I left manila past 6 am the reached DFA batangas city around 8:30 am. I was #59 on the queue. Finished processing by 10:30 am
Madami rin upuan sa loob and airconditioned yun lugar free wifi din...
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