Cebu Pacific - Bad, Bad Service

**Just** · June 12th, 2011 11:10 AM

kung ako lang talaga, pagtiyagaan ko na cebupac, kaso ayaw nila eh.
i already got confirmation from pal.

iniisip ko lang kung ano maganda gawin sa cebupac tickets. kahit 50% lang maisoli pwede na.

**fourtheboys96** · June 12th, 2011 11:19 AM

review the terms and conditions of your booking in cebu pac and see what the refund conditions and procedures are.
then proceed from there.

sad to say, this is all on you now not on cebu pac. well, not yet.

**Monseratto** · November 26th, 2014 11:12 AM

Doesn't 5J have insurance nowadays???

https://www.facebook.com/photo.php?f...type=1&theater

Dear NAIA and Cebu Pacific,

I'm showing everyone what kind of service you are giving. Masaya na sana yung tapos ng bakasyon ko pero boom! Sinira nyo agad! Yung pic sa baba, yan lang naman ang ginawa nyo sa maleta ko. Di pa nasayahan, nagnakaw pa. Di po pinulot yung pera pambili nung maleta at nung ninakaw sa maleta ko. It's more fun in the Philippines nga! Sh*t! ‪#‎cebupacific‬ ‪#‎cebupacificbadservice‬ ‪#‎magnanakaw‬ ‪#‎worstairporttalaga‬

Update: I called ‪#‎cebupac‬ yesterday and they said wala pa daw update. I called them again today, they said na wala padin daw update. Anyare sa 24 to 48 hours? Lagpas lagpas na sa sinabi nila deadline nila sa sarili nila. So ano to? Bukas pag tumawag ako sasabihin nanaman nila tumawag sa isang araw? ‪#‎WTF‬

**shadow** · November 26th, 2014 12:08 PM

to be fair to cebu pac, it may not be entirely their fault, hinde naman yan first time nangyari sa mga mga airport, kay Korina nga dati sa PAL pa mga LV luggage niya na-slashed pa at ninakawan yata

**NightRock** · November 26th, 2014 03:10 PM

Yes I think hindi naman fault ng airlines yan kung may mga tirador na baggage handler.. normally may insurance naman yan kung may nawala sayo. Yon nga lang masakit din sa ulo mag claim nyan.. Same thing happened to me long time ago sa Malaysian airlines I lost my check in bag they paid $25/kg plust I got another $1500 from my insurance.. good thing is mga daing na isda at some filipino foods lang ang laman non pabalik na kasi ako sa work that time.

**baludoy** · November 26th, 2014 04:29 PM

^ nagkamot siguro ng ulo iyong nagnanakaw ng bagahe niyo bos at di alam kung anong gagawin niya sa daing (kung sa ibang bansa nanakaw bagahe niyo)

**_Cathy_** · November 26th, 2014 05:10 PM

These things happen in other airlines as well and not just cebu pacific. I recently got a lecture from my Kuya on how I should invest in hard side luggage. One of his zippered luggage was opened too in the past. You will be compensated naman as long as you report it before leaving the airport.

**NightRock** · November 26th, 2014 06:22 PM

Originally Posted by baludoy

^ nagkamot siguro ng ulo iyong nagnanakaw ng bagahe niyo bos at di alam kung anong gagawin niya sa daing (kung sa ibang bansa nanakaw bagahe niyo)

palagay ko nga frustrated masyado naka kuha ng bagahe ko sa malaysia siguro nawala sa ibang plane daw na isakay hindi pa kasi ganon ka organized dati ang handling ng mga bagahe..

**french** · November 27th, 2014 02:25 AM

Treat CebuPac like a Bus service in the air.

Do not expect much and you will not be dissappointed.

**boy astig** · November 27th, 2014 09:14 AM

You get what you pay for, ika nga.

Dont expect luxury when you pay for no frills (in this example... you dont use the airline tube, you use the AIRLINE BUS and the STAIRS).

For me, I'd rather pay extra for convenience. Especially when you travel with a frisky daughter and a super senior citizen. Have you seen how CebPac treats their wheelchair-bound clients during departure and arrival? Appalling