Casa Blues

**wsa 400** · October 27th, 2004 05:30 PM

Dont know if this the right slot to post this.

My car was parked and got hit by another vehicle which sustained some damage to the rear lights and bumper. Being a hit and run, I brought it to the casa to have it assessed and repaired. The car was checked, a checklist was issued and was informed it will take two weeks. Day before pick-up, received a call from the casa telling me that it will take 3 more days since the paintjob on the bodywork did not pass qc. Fine. When the day came and was about to bring it out, the service advisor informed me that my front separates were missing and that he is checking the cleaners if they removed it. I checked the car and behold the wires have been cut and left dangling in the dash. I asked the service advisor for an explaination and he said he'll conduct an investigation to verify it has been taken. Isnt it obvious!!! I demanded that the speakers be replace but he said that it will take two weeks to process the papers and attend to the replacement after release of the report. It is disappointing...I thought the casa is one of the places you can trust your car to. Up to now there is no feedback yet from this casa. I need some suggestions to better handle this...Thanks in advance

**ghosthunter** · October 27th, 2004 05:33 PM

curious. which casa are we talking about here?

**wsa 400** · October 27th, 2004 05:42 PM

ghosthunter
I'll pm you the casa

**ess** · October 27th, 2004 06:20 PM

Pa-PM din nung CASA name. I'm about to take my car to the CASA this weekend for its 1yr PMS. Kinabahan tuloy ako.

**mazdamazda** · October 27th, 2004 06:27 PM

bro, ayaw mo ba ilagay dito yung name ng medyo wary na ang ibang posters sa casa na yan?

thanks.

move ko na pala ito sa gooonsquad.

**theveed** · October 27th, 2004 06:30 PM

me too... i think dapat post mo yan... sure naman na nangyari na eh and not a speculation...

also, "I thought the casa is one of the places you can trust your car to." Oh my, big misconception... Sa small talyer, bihira magnanakaw yan, coz they dont know what to do with it and they know they'll get caught... Sa casa, wlang way maprove... lusot sila... daming nakawan sa casa... from parts to accesories...

FrankDrebin · October 27th, 2004 06:47 PM

I-post na lang para magkaalaman na.

**pissword** · October 27th, 2004 06:49 PM

ako lagi ko lang hinihintay ang sasakyan sa casa eh hehehe usually 3 hrs lang

so far wala pa namang nawawala and maganda service, toyota commonwealth pala ito

**chieffy** · October 27th, 2004 06:50 PM

based on sa vehicles list mo...Honda lang iyan o Toyota...nadala na ako minsan sa casa...ninakaw ang emblem sa likod ng ride ko...pm'ed the Service Manager sa isang board then sabi niya eh baka kagagawan daw ng mga dumadaan sa paligid ng casa...ang laki laki ng parking nila(4 floors ata yun) bakit sila magpa park ng sine-service na sasakyan sa labas? naku bro dami ka pang palusot na maririnig sa casa...bago pa nila pinalitan emblem ko eh halos nakalima yata akong balik sa casa...

kapag Toyota, sa Otis ka magpa service dahil meron silang lubebay kung saan pwede mo makita ride mo habang nagpapa-service...

**yebo** · October 27th, 2004 07:01 PM

post na ang name ng casa please. para naman maiwasan namin yan.

ako experience ko ok naman, diamond motors sa quezon avenue. minsan nabangga ng tricycle car ko so i had to leave my car at diamond quezon ave for a week for replacement of front bumper, fog lamps and air filter resonator box. ok naman walang nawala, pati mga tools ko na iniwanan ko sa trunk walang nagalaw. ni hindi nabuksan yung tool box, i know kasi andun pa yung rubber band na inipit ko sa lid in the right place. pati glove compartment hindi nabuksan. i always make it a point kasi na maglagay ng black colored rubber band na naka-ipit sa lids ng compartment or tools box pag nagpa-service ako ng car, pag nabuksan e syempre since banat yung rubber band mawawala yun sa lid.

**bm5er** · October 27th, 2004 07:30 PM

Something similar happened to me several years ago when we had our Corolla pa, sa Ortigas Libis branch.

The car was brought in for repairs, paglabas, isa na lang yung Bose tweeters.

They paid 5k for it.

**pink_cadillac** · October 27th, 2004 08:51 PM

I have no reservations in informing everyone about the luridly despicable ineptitude that plagues GM Autoworld Quezon Avenue.

Once they detained me because I refused to sign a clearance because they hit the bumper of my vehicle and did not inform me. I found out just about when I was supposed to pick up my car 1 week after the scheduled date.

Another instance was when I had my airconditioning fixed for the 2nd time in a month some idiot there broke something and hid it under gobs of epoxy only revealled when I had to tear off the fascia of the top radiator shroud because the damn thing overheated and shut down the car whilst navigating a bend in tagaytay.

To which I only got a statement saying "We apologize for the inconvenience"

**the_wildthing** · October 27th, 2004 08:56 PM

Name the casa, pare. I mean, if your facts are straight, there's no need to worry about backlash or anything.

It'll serve as a warning na rin for others. Puwede rin makarating sa casa, and usually they will do some damage control.

**111prez** · October 27th, 2004 10:08 PM

i agree, name the casa. kumanta ka na at para sa kabutihan din ito sa lahat ng tsikoteers.

as they say "forewarned is forearmed."

**quiksie** · October 27th, 2004 10:33 PM

Natakot naman ako. Kapapacheckup ko lang ng pickup ko. So far ok naman ang service ng Nissan Balintawak kaya lang ang tagal ko naghihintay.

Next time nga checkin ko muna mga gamit sa loob bago lumabas.

Chong name the casa malay mo may tsikoteers na nagpapagawa dun

**wreckless** · October 27th, 2004 10:56 PM

sana karmahin na agad yung mga taga-CASA na yan. :mad:

**jonvic** · October 28th, 2004 12:28 PM

Sir pissword, huwag kang masyado kampante sa toyota commonwealth... nawalan din ako ng mga coins worth 50 to 100 pesos diyan dati ng nagpa-pm ako. Ugali ko kasi na maglagay ng coins doon sa ashtray below the dashboard...medyo kampante rin kasi ako sa kanila dahil okay naman yung previous visits ko... hindi ko na lang ni-reklamo and I just secured my valuables the next time I visited... pero it looks like may mga nag-reklamo na rin dahil next visit ko po ay may check-list na sila not only for the condition of the car when brought pero pati yung mga laman sa loob... just make sure to secure those valuables especially yung mga mabubulsa sa susunod mong check-up

**wsa 400** · October 28th, 2004 01:39 PM

I did not post the casa name yet coz I still believe that this casa will earn back my trust by honoring our agreement of replacing the separates by the end of the month. Anyway, it is already month's end...The casa is Honda Quezon Avenue.

It is a good thinig that I did not buy my CRV from this dealer. I got it from Honda Pasig

**bulits** · October 29th, 2004 01:21 AM

Kaninang umaga ay nag pa pm ako sa toyota bel air. Nang pauwi na ako sa Laguna ay magbabayad na sana ako sa toll gate nang mapasin kong wala na palang laman ang ashtray ko. Kahit isang kusing ay wala. Doon ko kasi nilalagay ang mga barya. Di naman ito lalabis ng 100 pesos subalit nakakasakit ng kalooban dahil madalas naman akong mag pa pm doon pero ngayon lang nangyari ito. Itinawag ko na ito sa sales rep na binilhan ko ng kotse at sinabing itetext daw ako agad subalit wala pa rin kasagutan hanggang ngayon. Maliit lang kung tutuusin ang 100 pesos ngunit nakakapanlumo na masira ang pagtitiwala mo sa isang dati mo nang pinagkakatiwalaan.

**khayib** · October 29th, 2004 09:07 AM

Hindi na rin ako nagpapaservice sa Honda Pasig.

Ninakawan ako ng mga plastic clips nung minsang magpa PMS ako.

No bad experiences sa Honda Kalookan. Kahit yung barya, hindi nawawala.

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