Car hostage by casa almost 1 year

[dr. d]

Glenn Duke has a point, baka matagal din magbayad ang insurance, pwede ba malaman na rin insurance company? Curious Lang, baka naman din Hindi, lalo na Kung malaking company

the initial estimate includes only the examined and foreseen parts and job description.
this estimate does not include "other items" that might still be discovered "kapag binuksan na".
my guess is, new items were constantly being discovered, necessitating back-and-forth talks between the repairer and the payer.

parts.
if the replacement parts are brand new, depreciation might have to be added to the car owner's tab. insurance does not cover depreciation.
but if owner brings in the replacement parts, whether new or surplus, then insurance won't have to bill for depreciation nor for parts.

i suspect,
the repair facility and the insurance provider are not on very friendly terms.
i suspect, the insurance adjuster or whatever he is called, may not be effective in doing his job of being the middleman between insurer and repairer (and costumer?).

the casa.
some repair jobs are done in-casa.
other repair jobs are sourced out.

note: i have seen better repair jobs from shops that are non-casa.

[shadow]

the initial estimate includes only the examined and foreseen parts and job description.
this estimate does not include "other items" that might still be discovered "kapag binuksan na".
my guess is, new items were constantly being discovered, necessitating back-and-forth talks between the repairer and the payer.

parts.
if the replacement parts are brand new, depreciation might have to be added to the car owner's tab. insurance does not cover depreciation.
but if owner brings in the replacement parts, whether new or surplus, then insurance won't have to bill for depreciation nor for parts.

i suspect,
the repair facility and the insurance provider are not on very friendly terms.
i suspect, the insurance adjuster or whatever he is called, may not be effective in doing his job of being the middleman between insurer and repairer (and costumer?).

the casa.
some repair jobs are done in-casa.
other repair jobs are sourced out.

note: i have seen better repair jobs from shops that are non-casa.

Regarding parts. Brand new yun kotse sabi niya na accident same month ng binili niya June of last year.
No depreciation for the parts.


Sent from my iPhone using Tapatalk

[downsouth]

Regarding parts. Brand new yun kotse sabi niya na accident same month ng binili niya June of last year.
No depreciation for the parts.


Sent from my iPhone using Tapatalk

Sorry for the confusion. Hindi brand new ang kotse, 2014 pa ang sasakyan. Dun ko lang dinala kung saan ko binili.

[downsouth]

here's the accident, other damages are more of pang-ilalim, shocks, cross-member assembly, knuckles, etc

[StockEngine]

here's the accident, other damages are more of pang-ilalim, shocks, cross-member assembly, knuckles, etc

I read how the accident happened. was this in a slow moving traffic?

[downsouth]

I read how the accident happened. was this in a slow moving traffic?

no traffic that time as i can recall. all i can remember is kalahati na kami ng truck nung bigla syang nag cut, i can't do a full break that time because our 5 month old was with us and she's still not used to being fastened on the car seat.

[dr. d]

here's the accident, other damages are more of pang-ilalim, shocks, cross-member assembly, knuckles, etc

from the pictures alone, the damage appears to be a "not-unusual" damage. the body and bumper are easy probably to repair.

it's the suspension that i am worried about.
it might have been irreparably twisted beyond repair.
yung tipong, "pinalitan na at na-aligned na ang lahat, may kabig pa rin."

[downsouth]

from the pictures alone, the damage appears to be a "not-unusual" damage. the body and bumper are easy probably to repair.

it's the suspension that i am worried about.
it might have been irreparably twisted beyond repair.
yung tipong, "pinalitan na at na-aligned na ang lahat, may kabig pa rin."

almost lahat sa ilalim na paltan na except for the mags and tire. I was able to drive the car early Feb and may vibration pero walang kabig. Ang sabi sa akin ng kasama ko na mechanic is because of the mags and tires yun. Is that possible?

[downsouth]

Just to give you an idea sa mga kapal-pakan nila. Ito yung replacement bumper. The car has parking sensors na OEM, ang kinuha nila na bumper is yung walang butas. Sila pa mag bubutas. Ok lang sana kaso pati pag butas palpak!

Tapos bi-bigyan ako ng bullcrap excuse ng service advisor na accessory daw ang parking sensor at sila ang nag i-install talaga. Yes sa lower trim optional yun, pero top off the line OEM yun.

Isa lang ito sa mga kapal-pakan nila, dami pa

[glenn_duke]

Just to give you an idea sa mga kapal-pakan nila. Ito yung replacement bumper. The car has parking sensors na OEM, ang kinuha nila na bumper is yung walang butas. Sila pa mag bubutas. Ok lang sana kaso pati pag butas palpak!

Tapos bi-bigyan ako ng bullcrap excuse ng service advisor na accessory daw ang parking sensor at sila ang nag i-install talaga. Yes sa lower trim optional yun, pero top off the line OEM yun.

Isa lang ito sa mga kapal-pakan nila, dami pa

Na BS ka nga, may bumper talaga na may butas na for OEM sensors.
Nung nagpalit ako ng rear bumber ng Starex , iba part number nung may OEM sensor sa walang sensor.

[downsouth]

Na BS ka nga, may bumper talaga na may butas na for OEM sensors.
Nung nagpalit ako ng rear bumber ng Starex , iba part number nung may OEM sensor sa walang sensor.

ayaw patalo nung service manager, akala ata nya lahat ng kausap nya walang alam sa kotse.

[glenn_duke]

from the pictures alone, the damage appears to be a "not-unusual" damage. the body and bumper are easy probably to repair.

it's the suspension that i am worried about.
it might have been irreparably twisted beyond repair.
yung tipong, "pinalitan na at na-aligned na ang lahat, may kabig pa rin."

Dapat replace entire assembly yan, pero hindi parin dapat abutin ng ganun katagal , pwedeng orderin kila Fronte/Seiring/Goodgear yan.

[dr. d]

Dapat replace entire assembly yan, pero hindi parin dapat abutin ng ganun katagal , pwedeng orderin kila Fronte/Seiring/Goodgear yan.

then it's decided.
either casa is dragging its feet, or insurance liaison is in-effective, or insurance is hee-ing and haw-ing.

oo nga.
hindi ba, tama lang ang 6-8 weeks waiting time sa pag-import ng slow-moving piyezas?

[glenn_duke]

here's the accident, other damages are more of pang-ilalim, shocks, cross-member assembly, knuckles, etc

Hindi dapat abutin ng halos 11 months ang repair nito.
Either walang ngang funds for parts yung casa or incompetent yung mga mekaniko.
Kung mag complain ka, wag derecho sa DTI, mag file ka complain sa 8888, (or thru email) gagawa ng transmittal letter si Medaldia para sa DTI, para may added weight complain mo.
Pero dahil sa covid expect na may delay.

[ice15]

ang hirap ng situation ni TS...

I based on your post earlier, di mo pala sa Kia dinala yung car.

The car is also a pre-Ayala Kia model.

Technically... yung mga casa is just a service center, kahit anong car naman pwede nila gawin, kaso since hindi na sila Kia... baka limited na lang available parts nila. Hence napilitan ka maghanap ng parts sa labas...

since almost 1 year na yung car sa casa... paano mo sya dinala sa LTO for registration?

And for these cases, wala bang offer na service car yung insurance?

***
Sorry for the OT. this is one reason kung bakit palagi akong nauuwi sa Toyota, Honda or Mitsubishi...

Dinala ng friend ko yung early 2000 Revo nya sa Toyota for repair... Although inabot ng 6 months yung car (due to parts), naayos naman... kaso medyo Frankenstein kinalabasan nung car nya since wala na talaga silang available ng front grill and headlights nung specific model nya... kaya yung latest model na ginamit ng Toyota... Imagine, almost 20 year old car and may nahanap pa din na parts yung dealership.

[downsouth]

ang hirap ng situation ni TS...

I based on your post earlier, di mo pala sa Kia dinala yung car.

The car is also a pre-Ayala Kia model.

Technically... yung mga casa is just a service center, kahit anong car naman pwede nila gawin, kaso since hindi na sila Kia... baka limited na lang available parts nila. Hence napilitan ka maghanap ng parts sa labas...

since almost 1 year na yung car sa casa... paano mo sya dinala sa LTO for registration?

And for these cases, wala bang offer na service car yung insurance?

***
Sorry for the OT. this is one reason kung bakit palagi akong nauuwi sa Toyota, Honda or Mitsubishi...

Dinala ng friend ko yung early 2000 Revo nya sa Toyota for repair... Although inabot ng 6 months yung car (due to parts), naayos naman... kaso medyo Frankenstein kinalabasan nung car nya since wala na talaga silang available ng front grill and headlights nung specific model nya... kaya yung latest model na ginamit ng Toyota... Imagine, almost 20 year old car and may nahanap pa din na parts yung dealership.

Yan pa ang isang hindi maliwanag sa akin, back in June of last year Kia pa ang signage nila pero may negotiations na with Ayala if i kukunin sila. So I thought most likely ma-absorb sya ng Ayala pero along the way hindi ata nagka sundo ang deal. Kaya ang pagkaka-intindi ko hindi na sila pwedeng kumuha ng parts sa planta or hindi sila priority only dealers with Ayala. Anyways wala din naman laman na piyesa ang planta nila Ni hindi na sila makapag scan ng ECU ng Kias for diagnostics kasi cut-off nila sa network since Ayala na si Kia.

Ma tagal na din kasi ako hindi na lagay sa ganitong siituation , sino ba dapat mag proide ng service vehicle ang casa or insurance? Lahat ito charge to experience.

[dr. d]

Yan pa ang isang hindi maliwanag sa akin, back in June of last year Kia pa ang signage nila pero may negotiations na with Ayala if i kukunin sila. So I thought most likely ma-absorb sya ng Ayala pero along the way hindi ata nagka sundo ang deal. Kaya ang pagkaka-intindi ko hindi na sila pwedeng kumuha ng parts sa planta or hindi sila priority only dealers with Ayala. Anyways wala din naman laman na piyesa ang planta nila Ni hindi na sila makapag scan ng ECU ng Kias for diagnostics kasi cut-off nila sa network since Ayala na si Kia.

Ma tagal na din kasi ako hindi na lagay sa ganitong siituation , sino ba dapat mag proide ng service vehicle ang casa or insurance? Lahat ito charge to experience.

i am curious.
could you tell us what they were supposed to do with the vehicle?
body repair lang ba? because from the pictures alone, mukhang madali lang yan.
suspension?
engine?
chassis alignment?

and what parts did you source by yourself, because they couldn't find them for you?

[ice15]

i am curious.
could you tell us what they were supposed to do with the vehicle?
body repair lang ba? because from the pictures alone, mukhang madali lang yan.
suspension?
engine?
chassis alignment?

and what parts did you source by yourself, because they couldn't find them for you?

Posted earlier.

other damages are more of pang-ilalim, shocks, cross-member assembly, knuckles

[downsouth]

i am curious.
could you tell us what they were supposed to do with the vehicle?
body repair lang ba? because from the pictures alone, mukhang madali lang yan.
suspension?
engine?
chassis alignment?

and what parts did you source by yourself, because they couldn't find them for you?

according to them chassis and engine wasn't damaged.

Suspension at body lang talaga ang tama. Dapat madali lang ito if dumating agad ang parts, ewan ko lang bakit inabot ng 7-8 months bago dumating ang piyesa.

yung hindi nila makita na parts clip at bracket for the bumper

[downsouth]

Inuwi ko muna ang sasakyan pero hindi pa kami tapos with the repairs. Hindi ko din magagamit kasi malakas vibration because damaged nga ang mags.

Nilipat muna namin yung rear tires sa front at front tires to rear para makita if may problem pa dun sa ni-repair. talagang mags + tires ang cause ng vibration.

right tire


left tire