Ford explorer owners here anyone?

[StockEngine]

got my car repaired... it worked for 1 day and after that the steering became stiff with "power steering assist fault". car is with dealer and I think they will tell me to replace the power steering rack which will cost me around 200k.
now after doing some research, I entered my VIN in ford website USA and it shows that my car has 3 recalls and one if them is for the power steering failure.
question is can Ford Philippines replace it for free if I show them the information on Ford website ?

contact Ford PH. they should still deliver that modification.

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[szekan]

ford is still trying to get the approval for the warranty recall.... fingers crossed it should be good news..
for all those people who are trying to buy a second hand Ford Explorer, please go to ford website and enter the VIN which is on lower right of the winshield. if there are recalls, then please get it done because i think there are many many explorers with the faulty power steering assembly and the other common fault if burning smell when the explorer is pushed hard....

[szekan]

just an update,
my car was diagnosed as rack and pinion fault and was covered under the recall program for free. the car seems to be perfect now and most of the problems have seem to have gone away with this replacement.
any error which says
Service advantrac
Power steering assist failure
Awd off
Terrain management fault
traction control fault
knocking sound from suspension


these are all symptoms of a failing rack and pinion. if your car explorer is between 2011-2013, there was a recall and you might qualify for it.

[StockEngine]

just an update,
my car was diagnosed as rack and pinion fault and was covered under the recall program for free. the car seems to be perfect now and most of the problems have seem to have gone away with this replacement.
any error which says
Service advantrac
Power steering assist failure
Awd off
Terrain management fault
traction control fault
knocking sound from suspension


these are all symptoms of a failing rack and pinion. if your car explorer is between 2011-2013, there was a recall and you might qualify for it.

how many days did you have to wait for parts and how long did it take to replace the r&p?

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[szekan]

how many days did you have to wait for parts and how long did it take to replace the r&p?

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in total 2 weeks. they said it would cost me 360k but they will try to get it done under the "warranty".
it was actually a recall which they referred to as warranty. then FGP (Ford Group Philippines) sent in the new rack and pinion and all in all took me 2 weeks.

[llojo]

just an update,
my car was diagnosed as rack and pinion fault and was covered under the recall program for free. the car seems to be perfect now and most of the problems have seem to have gone away with this replacement.
any error which says
Service advantrac
Power steering assist failure
Awd off
Terrain management fault
traction control fault
knocking sound from suspension


these are all symptoms of a failing rack and pinion. if your car explorer is between 2011-2013, there was a recall and you might qualify for it.

Hi. To any Ford Explorer 2013 owners here - please help:
When I turn on the engine I SOMETIMES (rarely) get "Power Steering Assist Fault" and "Lane Keeping Sys. Malfunction - Service Required"
I will turn OFF and turn ON the engine and everything will be fine. I brought it to FORD BGC and they advised that they upgraded the software. I got it back and the alert disappeared for two weeks but then the notification popped up again today. I talked to FORD BGC and they told me they will need to replace the steering gear (Php250K+). I was told there are no recalls on this item. Is this true? Please advise/help. Thank you!

[istan]

Hi. To any Ford Explorer 2013 owners here - please help:
When I turn on the engine I SOMETIMES (rarely) get "Power Steering Assist Fault" and "Lane Keeping Sys. Malfunction - Service Required"
I will turn OFF and turn ON the engine and everything will be fine. I brought it to FORD BGC and they advised that they upgraded the software. I got it back and the alert disappeared for two weeks but then the notification popped up again today. I talked to FORD BGC and they told me they will need to replace the steering gear (Php250K+). I was told there are no recalls on this item. Is this true? Please advise/help. Thank you!

Maybe its the battery almost dying and it cannot fully initialize the system before starting? Anyways, just a guess....

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[joco_ph]

just an update,
my car was diagnosed as rack and pinion fault and was covered under the recall program for free. the car seems to be perfect now and most of the problems have seem to have gone away with this replacement.
any error which says
Service advantrac
Power steering assist failure
Awd off
Terrain management fault
traction control fault
knocking sound from suspension


these are all symptoms of a failing rack and pinion. if your car explorer is between 2011-2013, there was a recall and you might qualify for it.

to date they will still honor the recall?

[shadow]

to date they will still honor the recall?

Hinde na..mine was replaced under warranty nun 2017 yata then last year nasira nanaman and I have to pay out of pocket na.


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