BPI Bank still offline, what's going on?

**Walter** · April 21st, 2024 02:53 PM

They have issues but not as prevalent as BPI ...

**papi smith** · April 25th, 2024 01:56 PM

My daughter just received a phone call re BPI CC points to be forfeited due to the BPI Robinsons Bank merger, and that they will convert the points to cash and send it to her thru Maya. She believed them until they told her to log in to her BPI online account using an OTP that they just sent. Buti na lang medyo natauhan and she stopped the call and locked her account. The OTP was sent via the legit BPI sms system where she has an existing thread. Ingat tayo

**BratPAQ** · April 25th, 2024 03:45 PM

Originally Posted by papi smith

My daughter just received a phone call re BPI CC points to be forfeited due to the BPI Robinsons Bank merger, and that they will convert the points to cash and send it to her thru Maya. She believed them until they told her to log in to her BPI online account using an OTP that they just sent. Buti na lang medyo natauhan and she stopped the call and locked her account. The OTP was sent via the legit BPI sms system where she has an existing thread. Ingat tayo

Banks will never call anyone for their reward points. They might be trying to "forget password" her account. Ask her to change her password.

**papi smith** · April 25th, 2024 05:10 PM

Originally Posted by BratPAQ

Banks will never call anyone for their reward points. They might be trying to "forget password" her account. Ask her to change her password.

She locked it and called BPI, they advised her to set up another account which she did already.

Edit add: I think you're right, I tried forgot password and yes, the guy asked for her username and they probably were able to get her credit card account number kasi alam daw nung kausap and the bday, it's easy to get that info naman. I bet an accomplish already had her username on standby and just waiting for her to give the OTP. She was just seconds away from being cleaned out.

**Mask Rider Blac** · May 21st, 2024 04:40 PM

I’ve been trying to find ways how to transfer for free from BPI to other banks. So far, for me, the best way is this:
BPI --> Vybe (by BPI) --> other banks
Transfers are free
Vybe is an eWallet like Maya, GCash