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  1. Join Date
    Mar 2008
    Posts
    8
    #1
    Mga Sirs! bad reputation talaga ang People's General Insurance Corporation.

    I would like to share our story and it's still an ordeal up to now, 4 months since Typhoon Ondoy. Please read below and here's the link. To think na Honda pa ang nagrecommend ng Insurance Company na to, we didn't receive any help from them.

    http://www.facebook.com/note.php?not...7140574&ref=mf


    PLEASE BE WARNED: Do not purchase any insurance from PEOPLE'S GENERAL INSURANCE!!! They do not pay up. We have been one of the Ondoy victims. We just purchased a car and after a month it was among those that were submerged in the flood. We thought we were a little bit lucky that it was insured with "Acts of God" but to our dismay People's General have done nothing to help us. Ondoy happened September and it's almost February and they still haven't paid us yet, or even give us a little assurance on the timeline on when they will pay up. This has been a real ordeal since we are still paying the bank mortgage for nothing but a rusty useless car. Please pass along so others won't suffer the same fate. If there is anyone out there that could help us as well, we would definitely appreciate it. Our plate number is NQQ 266.

    In addition, HONDA is no help as well. People's Gen was an in-house insurance in Honda Libis but they are also not providing any support. We had called them and ask them for help many times but they did nothing to escalate our issue. Is this what they call their after sales customer support? Now that the purchased has been made do they not care about their customer anymore? Hey aren't they the one who recommended this insurance agency in the first place!
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    Please pass on the information regarding People's General Insurance Corporation. The only department in their Company that's effectively doing their job is Collections. Other consumers need to know this, so they don't suffer the same faith.

  2. Join Date
    Jun 2006
    Posts
    1,139
    #2
    sheet naman! yan ang in house ng toyota ko!

  3. Join Date
    Mar 2008
    Posts
    8
    #3
    Hopefully sir you won't have experience the same inconvenience.

    Kawawa lang talaga yung mga may flooded cars na insured pero walang "Acts of God". Dapat ingat at meticulous din yung mga upcoming car buyers to find out anong insurance company ang kukunin ng mga car dealer para sa kanila.

    Does anyone have the same or similar experience with People's General?

  4. Join Date
    Jun 2006
    Posts
    1,139
    #4
    is it possible to sue them for breach of contract? after all, meron ka contract sa kanila.

  5. Join Date
    Apr 2007
    Posts
    699
    #5
    Ung 1st and 2nd year ng Car ko yan ang Insurance and was unhappy as well in claiming for minor repairs lang. Kaya on my car's 3rd year, lumipat na ako sa iba. Yan ang parang ni rerecommend ng Hyundai Quezon Avenue.

    Last May 2009, na-dent si Santa Fe ko. Angtagal ng processing. Pasa-pasa. In the end, ako na lang nagpagawa from my own pocket para maayos lang kaagad. Nagsilbing aral sa akin yon. Kaya when my Insurance with them expired Last September, lumipat na ako sa iba.

  6. Join Date
    Jun 2009
    Posts
    325
    #6
    Very bad customer service/support on the part of the Honda dealer and insurance company. Insurance companies are so notorious for this kind of malpractice, they are so much sales/ profit oriented. Pag nakabenta sa client, bye bye you and bahala ka sa buhay mo pag nagka problem sa car. Buck passing and you better wait is their usual practice. Don't expect them to call you, ikaw magpa- follow up sa kanila. Tsk, tsk, kawawang mga customer. Sarap makapatay ng tao pag ganito na experience mo.

  7. Join Date
    Dec 2010
    Posts
    1
    #7
    hello, im alarmed of this story. i just secured an Insurance Policy from People's that will expire by Sep 2011 pa, so worried, i called up individuals whom i can clarify issues like this. try to call a new friend who is an agent of People's, her name is Cel De Jesus...sabi nya lahat daw ng mga car nila ay naka insured sa People's at ok daw ang people's. Her contact numbers are 0923-5709818; Tel 387-4528.

  8. Join Date
    Feb 2008
    Posts
    128
    #8
    yung claim ko sa people's naapprove after more than a month pero bago pa naaprove ay pina repair ko na sa labas yung sasakyan ko dahil nainip na kasi ako..tapos nirequest ko na ireimburse ko nalang ang nagastos ko..eto waiting again ako mahigit na rin 1 month ulit..matagal sila magprocess ng claim pero madali pag tumanggap ng kliyente..

    yung 1 ko ay sa federal phoenix ko na pina renew, may kakilala kasi ako dun at least may tutulong pag nagkaproblema..etong people's ko pag natapos ay ililipat ko na rin..

    ang alam ko ay pwede irequest na ilabas ang insurance kahit di sa casa kunin kahit bago..malaking mura talaga sa labas, nakiusap lang yung s.a. ko na ibalato ko na sa kanya kaya sa in house ako napakuha..

  9. Join Date
    Jun 2007
    Posts
    10
    #9
    guys need your help. i am following up m LOA sa peoples.

    if ever nakuha ko na siya next week. pwede ko na pagawa agad sa honda ba? or after magawa i need to process pa something?

    please help asap.. thanks!

  10. Join Date
    Apr 2010
    Posts
    235
    #10
    Quote Originally Posted by alabangbedan View Post
    guys need your help. i am following up m LOA sa peoples.

    if ever nakuha ko na siya next week. pwede ko na pagawa agad sa honda ba? or after magawa i need to process pa something?

    please help asap.. thanks!
    Pag may LOA ka na, its good as go. Ipasok mo na sa honda. Pero it would be good to double check kung anong inclusions sa LOA mo. Kasi minsan merong mga ibang portion na hindi naapprove ng insurance. Baka mabigla ka lang kung bakit hindi nagawa ng casa yung supposedly akala mo na gagawin. Pero kung lahat ng kineclaim mo ay included naman, ipasok mo na and then coordinate with the casa na lang for the schedule of the release. Pag kukunin mo na yung unit, check mo lang if everythings ok, then sign ka lang ng release of claim and pay the corresponding participation fee. Kung third party ka naman, sign also the affidavit of desistance. Thats all..

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Do not purchase any insurance from PEOPLE'S GENERAL INSURANCE!!!