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  1. Join Date
    May 2007
    Posts
    281
    #241
    sir impulzz, mukhang kailangan din yata re-orient ang mga crew lalo na sa wash area. Two weeks ago, nagpa car wash din ako sa ortigas napansin ko 1. masyado madiin hagod ng wash mitt, 2. parang 3 beses lang yata nilublob sa shampoo ang wash mitt. Baka ito ang dahilan kaya nagkakaron ng swirls?

  2. Join Date
    Jan 2003
    Posts
    1,973
    #242
    sir retz, kindly visit our website bigberts.com

  3. Join Date
    Jan 2003
    Posts
    1,973
    #243
    Sir Srguy,

    i will forward your post to our managing partner in ortigas. thank you.

  4. Join Date
    Oct 2011
    Posts
    26,781
    #244
    Quote Originally Posted by impulzz View Post
    sir retz, kindly visit our website bigberts.com

    Thanks sir!

  5. Join Date
    Dec 2011
    Posts
    6
    #245
    Quote Originally Posted by impulzz View Post
    thank you for your continued patronage sirs.

    sir marco, i will relay your concerns to our branch manager.
    Thank you sir.. I'll go back this Friday before kayo mag christmas break. Went there last saturday for another car wash kaya lang umulan right after mahugasan ng auto ko. (and hindi pdin pinupunasan uung inside part ng mga windows ) and probably next month i'll avail a wash&wax session..

  6. Join Date
    May 2007
    Posts
    281
    #246
    Quote Originally Posted by impulzz View Post
    Sir Srguy,

    i will forward your post to our managing partner in ortigas. thank you.
    Many thanks impulzz.

  7. Join Date
    Jan 2009
    Posts
    257
    #247
    tanong ko lang kung kailangan pa ba magpasked for one-time paint protection or pwede walk-in lang, sa araneta namin balak dalhin

  8. Join Date
    May 2012
    Posts
    1
    #248
    mula nung binili ko kotse ko sa bigberts na ako nag papa carwash. may kamahan sabi ng iba, pero ano ba ang 200 diba?? DISAPPOINTED lang ako kasi hindi nalilinis ng maayos. hindi hinuhugasan ng maayos, basta mabasa at madampian lang ng sabot at washcloth at bumula okay na sa mga car wash boy. nung nag reklamo ako sa manager ang sagot sa akin "MAG PA DETAIL DAW AKO" e brandnew kotse ko!!!! wala pang 4 months, yan sasagot nyo sa akin??? BIGBERTS ARANETA-FAILURE

  9. Join Date
    Jun 2007
    Posts
    86
    #249
    may I ask what is your car model so I can investigate further? We don't usually recommend an exterior detail unless necessary. Medyo kulang kulang ang kwento mo. Ano muna ang nireklamo mo? We only recommend an exterior detail if the car has lots of swirls, grimes and minor scratches. Kahit anong carwash na service hindi matatanggal ang swirls and scratches.

    btw, galing ng 1st post mo.

  10. Join Date
    Oct 2002
    Posts
    17,338
    #250
    ^Nice first post eh?

    Perhaps the complainant should send a PM of his details (car and when he went to Big Berts) to bbpd-araneta so they can look into the allegations.

  11. Join Date
    Mar 2009
    Posts
    21,667
    #251
    Quote Originally Posted by bbpd-araneta View Post
    may I ask what is your car model so I can investigate further? We don't usually recommend an exterior detail unless necessary. Medyo kulang kulang ang kwento mo. Ano muna ang nireklamo mo? We only recommend an exterior detail if the car has lots of swirls, grimes and minor scratches. Kahit anong carwash na service hindi matatanggal ang swirls and scratches.

    btw, galing ng 1st post mo.
    :hysterical:

    I agree. If someone would complain, make sure the details are complete. Or almost, that is. To remove any doubts from the receiving end.

    A 4 month vehicle can accumulate swirl marks and scratches, heck.. even on a 1 week old vehicle can be subject to detailing if the paint is already bad due to abuse.

    If the story is true, kindly complete the post with minimal rage and let bbpd-araneta handle the issue professionally. Who knows, you might even avail a free carwash. If it's just a made up story to put a stain to BigBert's credibility then save your time and shut up.

  12. Join Date
    Mar 2004
    Posts
    2,053
    #252
    Quote Originally Posted by renzo_d10 View Post
    :hysterical:
    A 4 month vehicle can accumulate swirl marks and scratches, heck.. even on a 1 week old vehicle can be subject to detailing if the paint is already bad due to abuse.
    Kung brand new yung car mo tapos galing CASA! Hahaha... marami nang "courtesy swirls" yan.

  13. Join Date
    Oct 2002
    Posts
    17,338
    #253
    Quote Originally Posted by ess View Post
    Kung brand new yung car mo tapos galing CASA! Hahaha... marami nang "courtesy swirls" yan.
    Tama ka dyan. When we got the Altis from Toyota, it was delivered with the courtesy swirls. I washed, waxed and put paint protection as soon as i got home.

    When i went in for the 1,000kms PMS, i gave specific instructions not to wash the car after (the SA put a note on the steering).

  14. Join Date
    Feb 2012
    Posts
    27
    #254
    Went to Big Bert's Araneta yesterday to have my car washed. Triny ko lang. The service was great, better than Checkered *Tutut* and Buff'N'*Tutut* pero ang sungit ata nung supervisor doon. Baka kasi humabol pa ko sa lunch break nila. Mehehehe next time balik ko oto ko papatanggal ng eyesores. :D

  15. Join Date
    Aug 2005
    Posts
    17
    #255
    Hi just a quick inquiry on the optiguard program, after i finished the 1 year session do i need to re-apply another year of optiguard session? Meaning that it is recommended to have optiguard sessions 3 times a year?

  16. Join Date
    May 2005
    Posts
    6,090
    #256
    Masungit yung iba. But not Paul. I always look for him when I go to Araneta branch.

  17. Join Date
    Feb 2012
    Posts
    27
    #257
    Quote Originally Posted by number001 View Post
    Masungit yung iba. But not Paul. I always look for him when I go to Araneta branch.
    And who might Paul be? Sayang hindi ko nakuha name nung masungit. Pero okay lang naman parang wala lang kasi siya talaga sa mood.

  18. Join Date
    Mar 2010
    Posts
    2,209
    #258
    Baka yan yun medyo maitim na malaki? Yun yung medyo masungit don. Yung payat mabait.

  19. Join Date
    May 2005
    Posts
    6,090
    #259
    Quote Originally Posted by baroombaroom! View Post
    And who might Paul be? Sayang hindi ko nakuha name nung masungit. Pero okay lang naman parang wala lang kasi siya talaga sa mood.
    Paul is the supervisor there. Siya yung payat.

  20. Join Date
    Oct 2002
    Posts
    40,599
    #260
    Sino yun maitim na malaki?


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