Beware Mang Mario Auto Aircon

[jaypee10]

kung bibigyan nila ako ng 1 year warranty hindi na ako makikipag talo..

pero kung magloko ang ginawa nila..BJ at sasabihing magbabayad ulit ako.saka na ako papalag sa kanila..

[Acer1]

So many positive reviews/feedback that made me feel confident trusting my ride's aircon to Mang Mario and his men in Fort Santiago street Bago Bantay Q.C back of SM North Edsa. Got no problem with Mang Mario to be honest he is fun to talk with and seems nice . It's his wife together with some of his men that is causing the problem. Dahil sila mismo ang nakakaharap ng customer in terms of service and presyohan. Yung wife po nya ibang klaseng maki-pag deal and mag presyo pag di kakilala or pag bago lang ang customer.

What i get was two things:
1. I was Overcharge Twice
2. I was told they will put a Brand New Magnetic Coil kasama na service which total charge of 1,500... But what I get was a replacement/second hand coil that was rewinded by an unknown shop.

Sa mga nagatatanong kung bakit di me umangal, nasabi ko na po dahilan ko. The reason I posted my experience is hindi para sirain yung shop ni Mang Mario kungdi para malaman nya ang mga nangyayari sa paligid nya at di na maulit ang na-experience ko sa iba lalo na sa mga taong na enganyong magpagawa dahil sa mga positive reviews/feedback dito sa Tsikot . At sana baguhin nya proceso na sya na mismo ang personal na mamahala sa pag decision/ mag presyo at humarap sa customer pagdating ng bayaran.Tingin ko mas mapapabuti kung sya na mismo at hindi yung wife nya ang personal na mamahala dahil it seems na mas mabait at honest si Mang Mario at tipong di kayang mang loko ng tao.

Sana in the end maging Honest sila sa lahat ng Customer nila mapa bago man o suki pagdating sa price ng parts at pakiki pag deal.

At sana yung mga tao nyang gumagawa ay husayan mabuti ang pag gawa, wag magmadali at mag bara bara.

Maging pantay sana ang tingin nila sa lahat ng customer.

Regards to all…

[EVO-V]

You're posting the same thing in two threads, for maximum impact? Seriously I'm sure this is a back job due to unforeseen issues. So at the very least its a failure in diagnostics, and second your vehicle isn't exactly a spring chicken to require third party service providers to fix.

Give the fella a break. If you're dissatisfied tell him upfront. I doubt Mang Mario even lurks in this forum.

BTW I'm not a customer of his. Just sayin'.

[miko101130]

Sir acer, im sure nakaka frustrate yung ganyang predicament... There are other shops to choose from, depende lang talaga sa budget... And sa level of expertise... At least eh natuklasan mo early on... Yung nga lang it caused you some stress... Hehehe.

[bambino]

People please beware I want to share my experience with Mang Mario and I want to tell and share the TRUTH
The truth must be heard
I learned of Mang Mario thru this site
I recently got my aircon fix by them last week


Here's what they did to my ride:

- Pull down evaporator and compressor for leak test.
- replace bearing pulley of compressor, yung bearing na ipinalit andun lang sa garahe nila nakakalat kinuha nung tao nya di naman bago.
- freon charge

After less than 4 hours of waiting to my surprise I was charge a whopping 2,500 for something I dont think may cause that much.

Given the fact na:

- Ala silang business permit
- BIR issue, ala silang official receipt na binibigay sa mga customer
- Nakahambalang sasakayan nila pati customer sa kalya halos kalahati nasakop na nila which is prohibited by Law.

Anyway to continue:

After 3 days or so my aircon broke down to my surprise, Immediately brought it to Mang Mario and waited for long hours before they tend to my car.

They told me the Magnetic Coil broke down and need to be replaced.

Mang Mario's wife quoted: Brand New plus Labor I have to pay 1,500

I agree and they remove the magnetic coil and give it to a tricycle driver to bring it. Me thingking na pabibili ng bago and kailangan lang ng parisan. Pag balik ng tricycle driver dinala sa loob ng bahay nila mang mario naka takip sa newspaper yung item which got me puzzled. Bago pero ala man lang box or package. Pag labas nung gagawa sabi nya Sir eto yung bago then kinabit nya na.

While it is being fixed. Masama na loob ko, kasi nakalagay sa papel na quotation eh Brand New ang ipapalit but to my dismay eh kaya pala dala nung tricycle driver yung luma ko eh dahil ipapa- rewind lang pala nila.

I tried to get the magnetic coil they took from my car sabi ng tao ni mang mario " Talagang sinu-surrender daw nila yung lumang piyesa" Di na ko nakipagtalo.Tanga lang ang maniniwala sa alibi nila.

In short siningil ako sa presyong bago nang piyesa ang mabibile pero ang ginawa nila eh pina rewind lang yung luma kong piyesa. So malinaw po na PANGLOLOKO po ng Customer ang ginawa nila lalo na nung wife ni Mang Mario. I hope di na mangyari ito sa iba.

sa tingin ko ok lang naman yung presyo nila . pull out evap/compressor plus bearing , freon . sa shop ko i charge more than this.

yun naman coil ok pa rin ang pricing . pull out compressor uli plus freon . ala kasi sila recovery machine kaya they have to charge again .walang warranty sa freon .
about the workmanship , i consider it below par since they don't have the proper equipment .

yun naman sabi nila na brand new yung coil ,price agad sa store around 1500 . dito hindi nila explain sa yo ang details . dapat explained nila na hindi warranty job yun dahil hindi naman nila pinalitan yung coil. electrical parts fail anytime . the time they were
performing diagnostics , the coil was within specs .

proper explanaton lang siguro since hindi mo nakausap si mang Mario at sya ang technical guy dun .yung misis hindi technical kaya walang masabing tama sa yo.

ano pa man ,hindi na kailangan baklasin pa yung
AC components para i leak test . next time hanap ka ng shop na fully equipped , you pay extra pero quality naman .

[OTEP]

I can relate to the thread starter's frustration. I've had back jobs with the said shop also. But all were resolved or corrected. Hence they still do the a/c work on the fleet vehicles and my personal vehicles.

Our ambulance alone has had 3 visits at the shop this year. To repair a leak in the front a/c followed by a leak in the rear a/c and then the aux fan failed (probably due to habagat water fording).

Maybe this is a form of miscommunication between the shop and the client. Something which Mang Mario wouldn't mind if you brought it up directly to him. Remember, his wife is usually just in the back office and details may sometimes go past her. They can set the prices they want but I don't think they will dupe clients on purpose. When it comes to a/c work, Mang Mario is in charge, but in the business side of things, it is his wife that handles the affairs. Because according to Mang Mar, he is too kind to customers and would most likely give everyone a free ride. Even I'm still charged at normal shop prices despite being a customer since 1997.

And as I've posted, there are numerous other a/c shops nowadays and it's best to go to one that you are comfortable with next time. Cool Tec, Aves, etc. all get rave reviews from real world pals and I wouldn't mind trying them out also. I know the frustration that the thread starter feels as I've had run ins with other shops also. I'm just hoping for a speedy and fair resolution to this.

[Acer1]

sa tingin ko ok lang naman yung presyo nila . pull out evap/compressor plus bearing , freon . sa shop ko i charge more than this.

yun naman coil ok pa rin ang pricing . pull out compressor uli plus freon . ala kasi sila recovery machine kaya they have to charge again .walang warranty sa freon .
about the workmanship , i consider it below par since they don't have the proper equipment .

yun naman sabi nila na brand new yung coil ,price agad sa store around 1500 . dito hindi nila explain sa yo ang details . dapat explained nila na hindi warranty job yun dahil hindi naman nila pinalitan yung coil. electrical parts fail anytime . the time they were
performing diagnostics , the coil was within specs .

proper explanaton lang siguro since hindi mo nakausap si mang Mario at sya ang technical guy dun .yung misis hindi technical kaya walang masabing tama sa yo.

ano pa man ,hindi na kailangan baklasin pa yung
AC components para i leak test . next time hanap ka ng shop na fully equipped , you pay extra pero quality naman .

Yung sa coil


No freon charge was done since they said freon is still intact.
They did not pulled out the compressor (Dinukot lang sa ilalim)
What they did was replace the magnetic coil with a reconditioned/rewinded 2nd hand coil.

It was supposed be a brand new coil based on the quotation given to me.
I trusted Mang Mario's wife when she said it will be replaced with a brand new one.
I don't mind paying 1,500 or more as long as it is brand new that they put in.
Again they charge me what is equivalent to having a brand new coil but what I get was a 2nd hand reconditioned/rewinded coil which will not worth that much.

Pagdating sa pagkuha ng parts and mag price/quotation sa customer, Hindi mo makakausap si Mang Mario kungdi tanging yung wife nya lang ang makakausap mo.

[EVO-V]

Did you confront Mang Mario with this discovery before you went here?

If it wasn't brand new then you should have negotiated with them.

[Acer1]

Did you confront Mang Mario with this discovery before you went here?

If it wasn't brand new then you should have negotiated with them.

I rest my case

[yapoy86]

the correct term they should use is "Reconditioned" and not brand new...

its just the same when you buy the coil for your electric fan, you will surrender the busted coil in exchange for the reconditioned coil