Filing a complaint against your dealer with the LTO

[b_9904]

RE: "no registration, no travel" policy

How to file a complaint against erring dealers

1) Write a complaint in any format, sign it.
-> attach supporting documents.
2) Address it to Atty. Alfonso V. Tan, Jr., Assistant Secretary, LTO Central Office, East Avenue
3) Print two copies. One to be submitted to LTO while the other is your receiving copy.
-> DO NOT EMAIL YOUR COMPLAINT!
4) You are done. Follow it up from time to time.

Contact Number ni Assistant Secretary: 921-9072 / 926-1063

[jaggerx3]

I'm looking on how to file a complaint against LTO for promising me a new plate after 45 days na hanggang ngayon wala pa

[b_9904]

I'm looking on how to file a complaint against LTO for promising me a new plate after 45 days na hanggang ngayon wala pa

May OR/CR kana ba?

May nakalagay dun na no plate available?

If so, pwede kana bumiyahe nun. kung may old plate ka, hindi ka kasali sa new policy ng lto.

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I'm looking on how to file a complaint against LTO for promising me a new plate after 45 days na hanggang ngayon wala pa

May OR/CR kana ba?

May nakalagay dun na no plate available?

If so, pwede kana bumiyahe nun. kung may old plate ka, hindi ka kasali sa new policy ng lto.

[vade29]

May OR/CR kana ba?

May nakalagay dun na no plate available?

If so, pwede kana bumiyahe nun. kung may old plate ka, hindi ka kasali sa new policy ng lto.

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May OR/CR kana ba?

May nakalagay dun na no plate available?

If so, pwede kana bumiyahe nun. kung may old plate ka, hindi ka kasali sa new policy ng lto.

what if binili ng 2nd hand yung car, e yung car was previously owned by a diplomat so walang plate pa kahit 2nd hand since blue plate dati yun sa diplomat. kanino magrereklamo? sa LTO? since more than 45 days na din tapos wala pa ding plate. btw, this is not my case, sa kakilala ko lang hehe

[dr. d]

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what if binili ng 2nd hand yung car, e yung car was previously owned by a diplomat so walang plate pa kahit 2nd hand since blue plate dati yun sa diplomat. kanino magrereklamo? sa LTO? since more than 45 days na din tapos wala pa ding plate. btw, this is not my case, sa kakilala ko lang hehe

do the diplomats remove their blue plates before selling their diplomatic car? i do not know the answer.
baka naman may third party na nag-interes at siya ang kumuha..?

also, i think there may be some taxes to be paid, if such diplomatic (entered or bought tax-free) cars are bought by people who do not have diplomatic privilege..

good luck.

[vade29]

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do the diplomats remove their blue plates before selling their diplomatic car? i do not know the answer.
baka naman may third party na nag-interes at siya ang kumuha..?

also, i think there may be some taxes to be paid, if such diplomatic (entered or bought tax-free) cars are bought by people who do not have diplomatic privilege..

good luck.

yes they take the blue plate with them, i think the plate is assigned to a single diplomat so you can't really transfer it once you sold the car.

as for the taxes, etc. i believe everything has been taken cared of, i.e. registration with the new owner is already complete. bale yung plate na lang talaga ang kulang at nag lapse na yung 45 day na sinasabi ni LTO na marerelease dapat yung new plates.

[b_9904]

what if binili ng 2nd hand yung car, e yung car was previously owned by a diplomat so walang plate pa kahit 2nd hand since blue plate dati yun sa diplomat. kanino magrereklamo? sa LTO? since more than 45 days na din tapos wala pa ding plate. btw, this is not my case, sa kakilala ko lang hehe

Nag submit naba kayo sa LTO?

If so, hingi kayo ng temporary permit or something.

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what if binili ng 2nd hand yung car, e yung car was previously owned by a diplomat so walang plate pa kahit 2nd hand since blue plate dati yun sa diplomat. kanino magrereklamo? sa LTO? since more than 45 days na din tapos wala pa ding plate. btw, this is not my case, sa kakilala ko lang hehe

Nag submit naba kayo sa LTO?

If so, hingi kayo ng temporary permit or something.

[b_9904]

Tuturuan ko na din kayo mag file ng civil complaint laban sa dealers nyo at isang paraan para pwersahin ang dealer ma register kayo ng pitong araw.

Yung latter, plantsahin ko pa. Mag interview muna ako ng mga tao at after ko kunin plates ko.

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Tuturuan ko na din kayo mag file ng civil complaint laban sa dealers nyo at isang paraan para pwersahin ang dealer ma register kayo ng pitong araw.

Yung latter, plantsahin ko pa. Mag interview muna ako ng mga tao at after ko kunin plates ko.

[vade29]

Nag submit naba kayo sa LTO?

If so, hingi kayo ng temporary permit or something.

yes sir nasa new owner na yung OR/CR. naiinis lang yung nakabili kasi nag lapse na nga yung 45 days na sinasabi na marerelease dapat yung plates

[b_9904]

(DATE)

Atty. Alfonso V. Tan, Jr.
Assistant Secretary
Land Transportation Office – Central Office
Department of Transportation and Communications
East Avenue, Quezon City

RE: Complaint against (Dealer)

Dear Atty. Tan, Jr.;

Hello!

I am (name), of legal age, and resident of (address). The dealer I am complaining about is (name of dealer) located at (dealer address).

1. When did you buy your unit?
2. When was it delivered?
3. Attach Proof of purchase and proof of delivery as Annex “A” and “B”; put footnotes or references in the body of the complaint.
4. What did your agent give, or did not give, to you during delivery of the car? (multiple invoices? Cert. of Insurance cover? CSR?
5. When did you inquire with LTO NCR about your registration?
6. What was the response of LTO NCR?
7. Did you demand from your agent proof of registration on the seventh day? If so, what was his response?
8. If not, when did you demand such proof? After such demand, what was the agent’s response?

Given the foregoing, I pray for:

1) that I be temporarily exempted from the strict application of the “no registration, no travel” policy until the dealer decides to register my vehicle;

2) the imposition of a fine against the dealer; or the suspension or revocation of ETNA Motor’s accreditation, or authority/license to sell or operate as a car dealer, as the case may be; and

3) for other reliefs and remedies that are just and equitable under the circumstances.

Should you require any documents from me, you may reach me at the contact information indicated below and I undertake to submit them to your office at the soonest possible time.

I am hoping for your prompt response.

Thank you.

Sincerely,


(name)
(contact info)

[b_9904]

(DATE)

Atty. Alfonso V. Tan, Jr.
Assistant Secretary
Land Transportation Office – Central Office
Department of Transportation and Communications
East Avenue, Quezon City

RE: Complaint against (Dealer)

Dear Atty. Tan, Jr.;

Hello!

I am (name), of legal age, and resident of (address). The dealer I am complaining about is (name of dealer) located at (dealer address).

1. When did you buy your unit?
2. When was it delivered?
3. Attach Proof of purchase and proof of delivery as Annex “A” and “B”; put footnotes or references in the body of the complaint.
4. What did your agent give, or did not give, to you during delivery of the car? (multiple invoices? Cert. of Insurance cover? CSR?
5. When did you inquire with LTO NCR about your registration?
6. What was the response of LTO NCR?
7. Did you demand from your agent proof of registration on the seventh day? If so, what was his response?
8. If not, when did you demand such proof? After such demand, what was the agent’s response?

Given the foregoing, I pray for:

1) that I be temporarily exempted from the strict application of the “no registration, no travel” policy until the dealer decides to register my vehicle;

2) the imposition of a fine against the dealer; or the suspension or revocation of ETNA Motor’s accreditation, or authority/license to sell or operate as a car dealer, as the case may be; and

3) for other reliefs and remedies that are just and equitable under the circumstances.

Should you require any documents from me, you may reach me at the contact information indicated below and I undertake to submit them to your office at the soonest possible time.

I am hoping for your prompt response.

Thank you.

Sincerely,


(name)
(contact info)

CC mo dealer mo with a demand na bigyan ka ng TEMPORARY CAR.

[b_9904]

Ngayon sina ba talaga ang may kasalanan dito?

Aminado po ang mga dealer ang may kasalanan.

Matagal na silang notified about this policy. Consulted nga sila sa pag streamline ng registration at pag buo ng policy na ito.

[b_9904]

Sa mga nag aantay sa update ng kaso ko vs ETNA motors:

1) Hindi pa din maka commit yung dealer kelan nila maii-register ang unit ko. However, LTO gave them 3 days to comply.
2) after the three day period, i should contact LTO para tuluyan na sila.
3) it so happens, NGAYON PALANG sinimulan ng dealer ko ayusin mga papeles ko.

[b_9904]

What to expect during a show cause hearing:

Kanina sa hearing na na-attendan ko. Yung mga dealer inaamin nila na may kasalanan sila. Kahit may mga abugado pa silang dala, kasi more than substantial ang evidence laban sa kanila. Tsaka, madali lang makuha ang mga records ng LTO isang tawag lang ng adjudicator.

So, if you want na gumanti: tell ng adjudicator na gusto mo silang maparusahan na at ayaw mo makipag ka sundo sa dealer mo.

IF NAHULI KA NAMAN ng LTO FLYING SQUAD.

Yung dealer mo ang sasagot sa multa mo.

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What to expect during a show cause hearing:

Kanina sa hearing na na-attendan ko. Yung mga dealer inaamin nila na may kasalanan sila. Kahit may mga abugado pa silang dala, kasi more than substantial ang evidence laban sa kanila. Tsaka, madali lang makuha ang mga records ng LTO isang tawag lang ng adjudicator.

So, if you want na gumanti: tell ng adjudicator na gusto mo silang maparusahan na at ayaw mo makipag ka sundo sa dealer mo.

IF NAHULI KA NAMAN ng LTO FLYING SQUAD.

Yung dealer mo ang sasagot sa multa mo

[jodski]

Nice.
I will refer to this na lang once binigyan ako problem ng dealer
Sent from my Windows Phone 8 using Tapatalk

[b_9904]

Nice.
I will refer to this na lang once binigyan ako problem ng dealer
Sent from my Windows Phone 8 using Tapatalk

I pray for you bro. wag sana sumakit ulo mo tulad ko.

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Nice.
I will refer to this na lang once binigyan ako problem ng dealer
Sent from my Windows Phone 8 using Tapatalk

I pray for you bro. wag sana sumakit ulo mo tulad ko.

[RoyalMD]

to b_9904, thank you so much for this very informative thread. 2 na ang pueding pag sumbungan. LTO and DTI.
Kahit saang LTO pueding mag complain?

[b_9904]

to b_9904, thank you so much for this very informative thread. 2 na ang pueding pag sumbungan. LTO and DTI.
Kahit saang LTO pueding mag complain?

LTO sa east ave lang. dun kasi central office nila at nandun yung accreditation committee na didinig ng kaso mo.

Finally, sa office ni Asst. Sec. ka lang pwede mag file ng complaint.

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to b_9904, thank you so much for this very informative thread. 2 na ang pueding pag sumbungan. LTO and DTI.
Kahit saang LTO pueding mag complain?

LTO sa east ave lang. dun kasi central office nila at nandun yung accreditation committee na didinig ng kaso mo.

Finally, sa office ni Asst. Sec. ka lang pwede mag file ng complaint.

[RoyalMD]

LTO sa east ave lang. dun kasi central office nila at nandun yung accreditation committee na didinig ng kaso mo.

Finally, sa office ni Asst. Sec. ka lang pwede mag file ng complaint.

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LTO sa east ave lang. dun kasi central office nila at nandun yung accreditation committee na didinig ng kaso mo.

Finally, sa office ni Asst. Sec. ka lang pwede mag file ng complaint.

Thank you so much.

[jodski]

Thanks... I will backread the other thread na rin to map out the problematic dealers na dapat iwasan