Driver's License Renewal Process?

[oj88]

"Meanwhile, the LTO said that for driver’s licenses that have expiration dates from April 1 to August 31, 2023, and April 1 to April 30, 2024, they are scheduled to renew their licenses from April 15 to April 30, 2024."

My understanding is kung April renewal siya, makukuha niya agad.

what did the branch office say, when the nephew can come back to claim the plastic card?

when i renewed my DL a few months ago, i got my plastic card immediately, as in, within the hour, even as the media were saying there is a shortage of plastic cards.
apparently, the "shortage" might not be universal.

I went with him at LTO's The Link satellite office nung nag-renew sya. We were given a number to chat to on Viber to inquire on the availability of the card.

Eto sagot nila, which is somewhat inconsistent sa news article and the reason why I'm asking. We followed-up with a similar question pero di pa kami binalikan. This message was two days ago.