Toyota Vehicle Security System (TVSS)

**HIFI** · September 12th, 2007 01:42 PM

RVT,

I'm sorry to hear about your bad experience with the TVSS.

At this price point, dapat talaga the TVSS should have given us more.

But as with everything we buy, we shouldn't take things for granted. Due diligence lang that we should still check what we get (...or before we even get it), even if its from a reputable manufacturer like Toyota.

I suggest you hang out other users' forums (like the Fortuner Club). You'll be shock (and glad) to learn more about your Hilux.

**hominid** · September 12th, 2007 06:58 PM

Toyota na nga ang pinakamainit sa mata ng mga carnappers, tapos ganyan pa. Chevy na lang tau, lol.

**rvt** · September 12th, 2007 07:12 PM

Originally Posted by HIFI

RVT,

I'm sorry to hear about your bad experience with the TVSS.

At this price point, dapat talaga the TVSS should have given us more.

But as with everything we buy, we shouldn't take things for granted. Due diligence lang that we should still check what we get (...or before we even get it), even if its from a reputable manufacturer like Toyota.

I suggest you hang out other users' forums (like the Fortuner Club). You'll be shock (and glad) to learn more about your Hilux.

Thanks for the input. Will try to check the Fortuner Club . . .

**rvt** · September 15th, 2007 05:48 PM

Just to update my case, I received several emails from Toyota Motor Phils. and Toyota Bicutan after being very insistent demand.

Now they confirmed to come to my office to check my car on monday (9/17/07). The irony was the car was repaired (window replaced/painting) in three days! While Toyota Motor phils has still to check my car on monday. I officially informed them Sept. 03, its running to almost two weeks by now! They have very nice apologetic letters where they were trained properly but the concern of the complain not being address real time. Engineers should be on the front line to customer in my opinion not only marketing reps who do not know to analyse root cause of problems.

Hope they will really come on monday, no last minutes excuses . . .

**Mile2** · September 15th, 2007 10:17 PM

Please let me know how you were able to address the problem with Toyota Phil., kindly PM me the email address and contact person.

I'm already bored with the reasons I'm getting with Service Advisors and Service Managers, I know and tested for sure that slapping hard the drivers side dash board will activate the shock sensor but slapping the body, tires and windows will not.

The VIOS E has a fairly good security alarm, while the IMV high end series sucks.

**Ventoy** · September 16th, 2007 12:51 AM

Originally Posted by rvt

Just to update my case, I received several emails from Toyota Motor Phils. and Toyota Bicutan after being very insistent demand.

Now they confirmed to come to my office to check my car on monday (9/17/07). The irony was the car was repaired (window replaced/painting) in three days! While Toyota Motor phils has still to check my car on monday. I officially informed them Sept. 03, its running to almost two weeks by now! They have very nice apologetic letters where they were trained properly but the concern of the complain not being address real time. Engineers should be on the front line to customer in my opinion not only marketing reps who do not know to analyse root cause of problems.

Hope they will really come on monday, no last minutes excuses . . .

Ano na gawin nila Sir will they adjust the sensitivity on your Originals TVSS shocker sensor

**rvt** · September 16th, 2007 04:03 AM

Originally Posted by Ventoy

Ano na gawin nila Sir will they adjust the sensitivity on your Originals TVSS shocker sensor

First they will have to check if there is really a sensor because the Manual says some model has no sensor in the first place. According to their Manual an abnormal impact will trigger the alarm system but in my case no alarm has sounded when the window was broken.

The manual did not mention on the sensitivity adjustment of the alarm therefore not a function of the system.

Consumers like us should be very vigilant on cases like this so that we will not be victimized by lawless elements and by poor after sales service of car dealers.

**rvt** · September 16th, 2007 04:14 AM

Mile 2, You're wasting your time if you go to your service advisor.

What I did was email the customer hot line. Go to the Toyota Phils Website, look for the very small and very tiny letters " Customer Assistance Hot line " on the top left of the page. This will go directly to Main office of Toyota GT tower office. Certain Mr. Butch has replied to me after several days. . and so on. . .

I did not PM you intentionally so that others may know your experience with them good or bad. This is only our strength, without this email they will not listen to us. Actually I email my case to James Deaken of Phil. Star.

Again, let them go to you . . . . . don't waste your time in their Casa.

**pup2** · September 16th, 2007 05:31 PM

Parang mas maganda pa yung mumurahing alarms na nabibili sa Banaue at nakakabit in a couple of hours...at least you know what you're getting!

**rvt** · September 16th, 2007 06:35 PM

Originally Posted by pup2

Parang mas maganda pa yung mumurahing alarms na nabibili sa Banaue at nakakabit in a couple of hours...at least you know what you're getting!

Maybe you're right! Had NOT tried after market alarm before as the stock for works in all my brand new cars EXCEPT FOR THIS HILUX, MY FIRST TOYOTA BRAND.
Nakakapagsisi! Actually may kwento pa kung bakit naka hilux ako . . . .